Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 4,053 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 14th February 2025

"Kathy"

Incredible Rugs and Decor 5 star review on 15th January 2025

Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

Jess

Incredible Rugs and Decor 5 star review on 22nd August 2024

"Anthony I

145

Anonymous

Anonymous // 01/01/2019

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“Customer Service was very good and prompt!”

Helpful Report

Posted 9 years ago

“I was extremely impressed with Incredible Rugs- the first time I ordered a very large bold rug that did not work at all in my house, and Incredible Rugs took it back, even paying for the postage, no questions asked! My second order was just what I wanted, and now I am looking at placing a third order- way to go, Incredible Rugs!”

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Posted 9 years ago

“We've purchased a couple of rugs & each one has been even more beautiful in person . Excellent quality.”

Helpful Report

Posted 9 years ago

“I have purchased several rugs from Incredible Rugs & Decor and all have been top quality, reasonably priced & of great color quite similar to what I saw on my monitor. As a bonus each rug came with a pad at no extra charge.”

Helpful Report

Posted 9 years ago

“Love the rug. I used it in my bathroom even though it was probably not designed to be used there. But the design was perfect for the decor and the plushness feels so good under my bare feet as I get ready each day. It fur the area perfectly too. I couldn't be happier with the delivery. Greatest experience ever.”

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Posted 9 years ago

“Great experience! Ordering was easy and delivered as promised. Will order again next time I am looking for a new rug.”

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Posted 9 years ago

“I'd ordered the same kitchen rug from an upscale kitchen, bed, and bath linen store. I found an exact match on your site at one third the price. Ordering was easy. Delivery was fast and I love the exceptional quality.”

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Posted 9 years ago

“I was looking for a bedroom rug which didn't look too traditional or too modern. I found one here which complemented the room color and blended well with the rest of the house. I'd shop here again.”

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Posted 9 years ago

“Excellent experience. Chatted with Steve to clarify my order. Received a timely reply. I recommend this company highly.”

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Posted 9 years ago

“Searched for this rug high and low!! Found it here and at an exceptional price. Arrived packaged securely, very happy, txs”

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Posted 9 years ago

“Our experience with customer service, ordering and delivery were excellent. Very friendly, courteous and helpful. We received exactly what we ordered. Delivery was amazing. We received the carpet in ONE day.”

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Posted 9 years ago

“Sorry to say but I did not have a good experience. I ordered a sample for a client. I was so surprised to find that the shipping time is SO slow. I waited only to have the item not arrive. When I called and asked to have the charged removed they did that but offered to send a new one for free. That one also never arrived. Frustrating experience.”

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Posted 9 years ago

I'm sorry for this error, Mary. We have discovered a bug in the shipping warehouse software and the issue has been corrected.

Posted 8 years ago

“We love our rugs. Nice and thick. Later down flat quickly. Colors were true to pictures.”

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Posted 9 years ago

“Fine rug and pad. Akeeper.”

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Posted 9 years ago

“I've purchased 2 different rugs from Incredible Rugs and Decor and love them both. They are soft and comfy underfoot and completely gorgeous. Rugs are often a huge investment, but here we find endless options, quality, and sizes at a fraction of the cost. I will probably order all of our rugs from this site going forward. Very impressed.”

Helpful Report

Posted 9 years ago

“The rugs I bought from incredible rugs were delivered quickly and were very beautiful! Love my rugs. I would definitely buy from them again!”

Incredible Rugs and Decor 5 star review on 29th October 2016

Helpful Report

Posted 9 years ago

“Beyond the fact that I love them, the two rugs I purchased have gotten a lot of raves from visitors to my home. They look as if they were custom-made for each room. I do recommend taking advantage of getting samples prior to ordering a full-size rug as colors and patterns viewed on a computer can be deceiving. I had to call and e-mail Incredible Rugs several times during the process and their customer service is "incredible" just like their rugs. I was able to reach someone within a ring or two and without pushing 1for this and 2 for that. I even received an e-mail early on a Sunday morning! I received the rugs much sooner than promised and a needed return was handled with absolutely no hassles on my part. I am usually very critical of any product or service I receive, and generally doubt reviews that seem too good, but Incredible Rugs exceeded my expectations in all areas. Keep up the good work, Steve.”

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Posted 9 years ago

“I made my first purchase with Incredible Rugs for my design client, and Cyrena assisted me with the sale. She stayed with me, as the rugs were on back orde,r through delivery. I will continue to use your company for my purchases. Excellent customer service! Thank you.”

Helpful Report

Posted 9 years ago

“We love our rug. IT is very soft and thick enough to sit on and play with the kids. I wanted a rug with a touch of blue in it and this one had it. There is a little more gold color than I would prefer, but in all it works really nicely and we get lots of compliments on it.”

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Posted 9 years ago

“I love my rug from incredible rug and decor ,,the colors Are bright and beautiful and my rug tells a story,,it's log cabin woodland decor as I call it,,,it's so rustic and fits in my house beautiful with my wood floor and country decor, thank you incredible rugs and decor I will be back , ,you rock!!”

Helpful Report

Posted 9 years ago

Incredible Rugs and Decor is rated 4.7 based on 4,053 reviews