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Incredible Rugs and Decor Reviews

4.7 Rating 4,048 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
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Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Gregg C
Unverified Reviewer
“Amazing Rug - Amazing Seller! We love our new Karastan rug, and we highly recommend Incredible Rugs and Decor. Great price and fantastic service with communication throughout the entire process. A+++++”
Helpful Report
Posted 4 years ago
Joan B
Verified Buyer
“I haven't received my samples yet, nor have I heard about a ship date.”
Helpful Report
Posted 4 years ago
Kevin H
Verified Buyer
“Pleasure shopping on the site, chatting with reps. Prices, shipment and delivery are superb!”
Helpful Report
Posted 4 years ago
Vickie C
Verified Buyer
“Great communication, website is beautifully laid out and easy to navigate.”
Helpful Report
Posted 4 years ago
Jery K
Unverified Reviewer
“Great quality, fast service! Received our area rug within a week. We are really happy with the quality and the look of the rug. It was an excellent addition to our room. The customer service was great. Really happy we went with Incredible Rugs.”
Helpful Report
Posted 4 years ago
Mary M
Verified Buyer
“First time customer, excellent website, ordering online was straightforward and efficient.”
Helpful Report
Posted 4 years ago
Kit M
Verified Buyer
“I still don’t have my rug! Incredible Rugs didn’t follow up with customer service to let me know there was a problem. I don’t know what the hold up is but if don’t hear from someone by end of week with a solution will cancel and look for someone reliable. They were referred but this is very disappointing!!”
Helpful Report
Posted 4 years ago
Charlotte C
Verified Buyer
“Many carpets to select from and with any discounts they are affordable. Each carpet gives you info on material,and how to keep the carpet clean.If you have any concerns give Incredible Rugs and Decor a call.”
Helpful Report
Posted 4 years ago
Gisele C
Verified Buyer
“Quality of rug is very good. Got confused because the company sent various conflicting shipping info”
Helpful Report
Posted 4 years ago
Shannon M
Verified Buyer
“Good experience”
Helpful Report
Posted 4 years ago
Donna F
Verified Buyer
“Great experience! I live in the “Carpet Capital”. Can always get best price at Incredible Rugs!!”
Helpful Report
Posted 4 years ago
Kathleen Z
Verified Buyer
“I ordered 2 rugs that were in stock and my order was immediately confirmed. However, I heard nothing else for 4 full business days. I finally contacted them again and now received an email that they were packed and shipped. Seems to be a longer delivery time and less communication than last time I ordered.Still pleased I will receive them in about 10 days from ordering.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Went very smoothly”
Helpful Report
Posted 4 years ago
Brenda H
Verified Buyer
“Very pleasant experience. Rug arrived in 2 days all packaged perfectly. Looks gorgeous in my room.”
Helpful Report
Posted 4 years ago
Gregg C
Verified Reviewer
“We love our new Karastan rug, and could not be happier with the communications and support from Incredible Rugs and Decor throughout the entire process. We highly recommend Karastan and Incredible Rugs and Decor! Amazing Rug - Amazing Seller”
Helpful Report
Posted 4 years ago
Linda H
Verified Buyer
“Sorry about earlier comment. Just got shipping info on one item.”
Helpful Report
Posted 4 years ago
Margaret W
Unverified Reviewer
“The Route Package Protection was automatically added to my fee, which I did NOT want, but I couldn't delete it from the final bill and didn't want to start all over again to try to avoid it. I felt a bit cheated, and wildlife a refund for that.”
Helpful Report
Posted 4 years ago
Natalie G
Verified Buyer
“Has kept me informed with quick response time after placing the order. The follow up on the order has been excellent. Keep up the good work!”
Helpful Report
Posted 4 years ago
Laura L
Verified Buyer
“Excellent customer service and communication!”
Helpful Report
Posted 4 years ago
Ellen K
Verified Buyer
“Rugs are beautiful, I wish the size would have been the right sizes. Service has been exceptional, ordering and returning.”
Helpful Report
Posted 4 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,048 reviews
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