Login
Start Free Trial Are you a business? Click Here

Incredible Rugs and Decor Reviews

4.7 Rating 4,038 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,038 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Terri S
Verified Buyer
“So easy to place an order. Shipped really fast.”
Helpful Report
Posted 5 years ago
Mary M
Verified Buyer
“I Ordered two rugs from incredible Rugs and the process was wonderful – I talked personally with a sales person who was very helpful both talking about the quality of the rugs and the quality of the rug pads. My rugs are in route UPS so I don’t have them here yet, but so far communication with this group has been great!ordered two rugs from incredible rugs and the process was wonderful – I talked personally with a sales person who was very helpful both talking about the quality of the rugs and the quality of the rug pads. My rugs are in route UPS so I don’t have them here yet, but so far communication with this group has been great”
Helpful Report
Posted 5 years ago
Barb S
Verified Buyer
“Great experience! Our rug is beautiful and the colors are better than what we could see online. The price is excellent for such a high quality rug, and the online shopping, shipping updates and quick delivery make this an excellent company, one we will continue to use in the future. Do not hesitate!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“This order was my first experience with Incredible Rugs, and I was very impressed with their communication and follow-through. Excellent customer service, and I wouldn’t hesitate to order from them again.”
Helpful Report
Posted 5 years ago
Scott A
Verified Buyer
“Excellent Service!!”
Helpful Report
Posted 5 years ago
MW
Unverified Reviewer
“Great experience! Loved your selection and no hidden fees when checking out. Will definitely shop here again.”
Helpful Report
Posted 5 years ago
Barbara B
Verified Buyer
“Very easy shopping experience, personal email from the company thanking me for my purchase, and timely delivery. It was actually one of the best on line shopping experiences I have had outside of Etsy.”
Helpful Report
Posted 5 years ago
Kimberley C
Verified Buyer
“The website was easy to use. So glad my item was in stock!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“The shopping experience was very positive. I used the phone. The agent was pleasant and very helpful. I haven't receiced my rug yet, but it should be here soon.”
Helpful Report
Posted 5 years ago
Anonymous
Unverified Reviewer
“The friendly staff is also very knowledgeable about their products which made the ordering & return processes very easy. The products are beautiful and of excellent quality!”
Helpful Report
Posted 5 years ago
Beth H
Verified Buyer
“Website is easy to use! Prices are great!”
Helpful Report
Posted 5 years ago
David E
Unverified Reviewer
“I am unhappy with my loloi Hamilton area rug. The center rectangle is coming apart.”
Helpful Report
Posted 5 years ago
Paula G
Verified Buyer
“Shopping was great. Hoping rug looks as good in person. Waiting arival.”
Helpful Report
Posted 5 years ago
Joan K
Verified Buyer
“So far, so good. If my area rug is delivered by next week, I will be incredibly impressed.”
Helpful Report
Posted 5 years ago
Anonymous
Unverified Reviewer
“The Surya Caesar hall runner is our third rug purchase from Incredible Rugs. All three rugs have exceeded our expectations for their quality as well as the great service we have received. Will definitely buy again.”
Helpful Report
Posted 5 years ago
Chris G
Verified Buyer
“The rug got here so fast and it looks really good! However, the guy that delivered it said he couldn’t come in to the house so we had to lug it in ourselves. Luckily, it wasn’t very heavy! I definitely understand why he couldn’t come in with COVID-19 still being a thing, just caught us by surprise.”
Helpful Report
Posted 5 years ago
Helene R
Verified Buyer
“Extremely easy process ordering over the phone.”
Helpful Report
Posted 5 years ago
Barbara J
Verified Buyer
“Looking forward to receiving my rugs but, so far, so good with a great website for ordering and a nice response about my order and shipping.”
Helpful Report
Posted 5 years ago
Michaele L
Verified Buyer
“A fine selection, excellent customer service, and prompt delivery. Thank you.”
Helpful Report
Posted 5 years ago
Bridget F
Verified Buyer
“Great phone service. Very clear and helpful”
Helpful Report
Posted 5 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,038 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request