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Incredible Rugs and Decor Reviews

4.7 Rating 4,038 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,038 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

Write Your review

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Amy K
Verified Buyer
“This was my first experience with your company. You made the process extremely easy. I am so appreciative of your communication. Too many businesses fail to communicate, I truly feel that my purchase was appreciated! Thank you for getting it right!!!”
Helpful Report
Posted 5 years ago
Lisa B
Verified Buyer
“Love my 6' teal carpet for under the dining table!!!! PERFECT!”
Incredible Rugs and Decor 5 star review on 13th July 2020
Helpful Report
Posted 5 years ago
Sara K
Verified Buyer
“great products, great prices, great service, fast shipping. excellent communication about shipping.”
Helpful Report
Posted 5 years ago
Valerie D
Verified Buyer
“great rug and excellent customer service”
Helpful Report
Posted 5 years ago
Susan
Verified Reviewer
“I love the area rug I purchased and received last week. It looks beautiful in my home. The whole process was easy, and it arrived sooner than I expected.”
Helpful Report
Posted 5 years ago
Sue J
Verified Buyer
“Three day delivery awesome...quality same”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Easy to browse! Love the detail pictures of the colors in their products.”
Helpful Report
Posted 5 years ago
Bernadette L
Verified Buyer
“Excellent”
Helpful Report
Posted 5 years ago
Anonymous
Unverified Reviewer
“On the whole I'm satisfied with my three experiences with Incredible Rugs and Decor. Their web site is easy to use, their check out process is easy and past orders have been filled rapidly. The quality of the merchandise has been good. However, one thing I don't like is they add an item to your cart at checkout--optional shipping insurance for $38.88. You have to manually delete the item from your cart if you don't want it. On my first two orders I caught it and deleted it. In my latest order, I missed it and was charged for the insurance. That's crazy to me. It's like walking through the supermarket and having an employee throws a cake into your cart, leaving it up to YOU to remove it at checkout if you don't want it. Despite my good experiences with this company I am not inclined to shop with them again due to this practice, even if they cancel the insurance and refund the fee.”
Helpful Report
Posted 5 years ago
John K
Verified Buyer
“Have ordered several rugs from Incredible Rugs. The online experience Has been easy and quick. Great selection and service. Love the Karastan Persian rugs!”
Helpful Report
Posted 5 years ago
Omar V
Verified Buyer
“It was a great experience doing business with Incredible Rugs. They had what we were looking for at the right price. We got the rug we ordered in 3 days. We were not expecting that Thanks!!!”
Helpful Report
Posted 5 years ago
Robbyne J
Verified Buyer
“expansive selection, pretty good search tool.”
Helpful Report
Posted 5 years ago
Lisa Z
Verified Buyer
“Great product selection and pricing.”
Helpful Report
Posted 5 years ago
Richard L
Verified Buyer
“Excellent web site. Very easy transaction”
Helpful Report
Posted 5 years ago
Kathleen R
Verified Buyer
“Great selection and shopping experience!”
Helpful Report
Posted 5 years ago
15239 G
Unverified Reviewer
“My karasta n rug is absolutely beautiful I'm my hearth room Everyone that comes in this room is amazed how much it improved the room I like to walk on it barefoot As it is so soft on,my feet Its a great buy!!!😊😊👍”
Helpful Report
Posted 5 years ago
Anonymous
Verified Reviewer
“So easy to shop at Incredible Rugs! Their customer service is superb, communication is clear and easy... very quick to respond and so helpful! Prices are the best! Looking forward to receiving my second purchase from this store. Highly recommend this store to anyone looking for a great quality rug at the best prices!”
Helpful Report
Posted 5 years ago
Stephen P
Verified Buyer
“Ship to the wrong address”
Helpful Report
Posted 5 years ago
We're sorry to hear this. We'll reach out for a corrected address and get it re-routed. Thank you.
Posted 5 years ago
Leslie S
Verified Buyer
“I'm so excited about the rug I ordered and received from Incredible Rugs. The communication from the time I ordered until delivery has been spot on! And I received my merchandise within only a few days over a holiday weekend, no less. It has been a great on-line shopping experience, so far. Thank you!”
Helpful Report
Posted 5 years ago
RENEE S
Verified Buyer
“Arrived sooner than expected. Great color 👍 and quality for the $ that added the contrasting pop of color I needed for my room.”
Helpful Report
Posted 5 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,038 reviews
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