Incredible Rugs and Decor Reviews

4.7 Rating 3,915 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
4.7
Based on 3,915 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

Write Your review

Tell us how Incredible Rugs and Decor made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
site couldn't be easier to navigate
Helpful Report
Posted 1 year ago
They apparently forget to ship half my order.
Helpful Report
Posted 1 year ago
Coming back again for another quality rug!
Helpful Report
Posted 1 year ago
Excellent Transaction! Superb service from order to delivery. Would recommend to everyone!
Helpful Report
Posted 1 year ago
Fast delivery Love the carpet.
Helpful Report
Posted 1 year ago
Excellent product and delivery time!
Helpful Report
Posted 1 year ago
Second time I have done business with this company. Just like the first time they were very professional and for exactly what I ordered in record time. Will order from them again, next time I need a rug.
Helpful Report
Posted 1 year ago
I Love it !!!
Helpful Report
Posted 1 year ago
Customer service was very helpful in selecting the proper rug pad for the rug I ordered. They even called me to confirm that my order was accurate before shipping because I ordered two pads and only one rug. Thank you for your diligence!
Helpful Report
Posted 1 year ago
Great!
Helpful Report
Posted 1 year ago
Great company…great service…after three rugs I have nothing but the highest praises for your service!
Helpful Report
Posted 1 year ago
The website was so easy to navigate. Product pictures were clear and colors vivid. Checkout was a breeze.
Helpful Report
Posted 1 year ago
I love shopping with Rugs and Decor. The website I easy to maneuver and easy to place an order.
Helpful Report
Posted 1 year ago
I am still waiting to receive my rugs
Helpful Report
Posted 1 year ago
I was very pleased with the ease of this online order, the incredible pricing and how quickly it arrived!
Helpful Report
Posted 1 year ago
The ordering process was simple. Looking forward to getting my rug! Nice selection, easy to navigate web site....
Helpful Report
Posted 1 year ago
Able to buy a beautiful rug for a good price. Fast shipping.
Helpful Report
Posted 1 year ago
We ordered our rug which we were really excited about. We got notice that it would be 2-3 weeks before delivery but we got an email today saying it’s on it way. So much sooner than we thought it would get here. So double excited it’s on its way. Thanks so much for the quick shipment.
Helpful Report
Posted 1 year ago
I wanted a runner to coordinate with colors in my master bedroom. I googled Karastan rugs and found your website.I have several very nice wool Karastan rugs, I have purchased over the years. I wanted a Man-made rug Because of price and durability. I was very impressed, with the ease of shopping, the selection of rugs/vendors styles etc.. I was even more impressed when I opted not to purchase, and Then received a follow up email offering a better discount. Your customer service, follow up with my order and providing tracking info has been superb. I recommended your website to Friends and family. Thank You! Customer service still exists😊
Helpful Report
Posted 1 year ago
So far so good….
Helpful Report
Posted 1 year ago
Incredible Rugs and Decor is rated 4.7 based on 3,915 reviews