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Incredible Rugs and Decor Reviews

4.7 Rating 4,020 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,020 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Barry P
Verified Buyer
“After searching for a rug and not finding what we were looking for we came across Rugs & Decor. Took a chance on ordering without seeing or touching. We couldn’t be more pleased the rug is exactly as described including the color, communication was fantastic as we were informed of our order each step of the way. Delivery was seamless and we would definitely recommend .”
Helpful Report
Posted 2 years ago
Kathi B
Verified Buyer
“True colors to pix online. Great sale. Arrived quickly. I was kept aware of my package’s route to me. Can’t ask for more!”
Helpful Report
Posted 2 years ago
Sharon F
Verified Buyer
“Selection, price and communication was great. When I had a question on delivery they called right back with the answer. Very professional and the carpets were just what I wanted.”
Helpful Report
Posted 2 years ago
Marcella G
Verified Buyer
“We bought 3 small area rugs . We had an excellent selection to choose from. - all good looking. They are good quality for an excellent price. Ordering was easy and delivery was just as promised.”
Helpful Report
Posted 2 years ago
Roberta O
Verified Buyer
“Just waiting for sample to arrive. Sad I’ll miss the sale if I decide to buy.”
Helpful Report
Posted 2 years ago
Cynthia C
Verified Buyer
“Great service, great price. Thanks!”
Helpful Report
Posted 2 years ago
Scott H
Verified Buyer
“Easy to find what we were looking for At a good price”
Helpful Report
Posted 2 years ago
Lee L
Verified Buyer
“Very pleased with my new rug and your service!!!!”
Helpful Report
Posted 2 years ago
Sara G
Verified Buyer
“I was sent the wrong rug and I’m having a problem returning it because I do not want to pay for the return, even at a discount.”
Helpful Report
Posted 2 years ago
Carol B
Verified Buyer
“Great products. Fast shipping. Easy returns.”
Helpful Report
Posted 2 years ago
Christine G
Verified Buyer
“Personalized service unlike nearly all online transactions. Customer experiences matter.”
Helpful Report
Posted 2 years ago
Jack L
Verified Buyer
“Never bought a rug on line before. Using Incredible was easy. The rug was a very good price. It arrived quickly, as scheduled. It was securely wrapped. Unrolling it was easy. The free pad worked nicely. Incredible had a terrific selection and excellent pricing. Highly recommend this company.”
Helpful Report
Posted 2 years ago
Janice B
Verified Buyer
“Unfortunately I had to make a return, but it was easily facilitated and I will order from Incredible Rugs again!”
Helpful Report
Posted 2 years ago
Sharon N
Verified Buyer
“Gorgeous rugs! We got our rugs and absolutely adore both of them. They are beautiful and plush and really pull a room together with great style. Plan on buying more after I finish paying for these. Well worth every penny.”
Helpful Report
Posted 2 years ago
Jacalyn T
Unverified Reviewer
“Love our new rugs.....a friend recommended this company after buying several rugs herself and we couldn't be happier. Absolutely beautiful, very good prices and great service and selection!!”
Helpful Report
Posted 2 years ago
Venera D
Unverified Reviewer
“The folks in this company are from the past when good service was expected and their ability to respond, accommodate and supply good quality is outstanding - more companies would be wise to see how well this company operates - even though their sales of the wonderful carpets must bury them in paperwork. I don't have the 3 carpets that I ordered but I know things will go well - they will make it so. Go Incredible”
Helpful Report
Posted 2 years ago
Paula B
Verified Buyer
“Grace and Rusty were very helpful in helping me select my rugs. I would have to say that the customer service department at incredible rugs and decor has got to be one of the best. The two rugs I purchased I absolutely love, great quality, the colors are spot on and they look fabulous in my rooms. Thank you for providing a great product and service!”
Helpful Report
Posted 2 years ago
Lisa
Unverified Reviewer
“Love the rug and the discounts”
Helpful Report
Posted 2 years ago
Connie A
Unverified Reviewer
“Love their products and have just ordered my second Karastan rug! High quality; fantastic customer service and they arrive safely. I have enjoyed the whole experience!”
Helpful Report
Posted 2 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,020 reviews
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