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Incredible Rugs and Decor Reviews

4.7 Rating 4,038 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,038 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Molly K
Verified Buyer
“Unbelievable. I ordered a rug and 2 days later (Sunday) it was sitting at my front door. The quality is great and it was exactly what I was looking for. Thank you for making this so easy.”
Helpful Report
Posted 4 years ago
Rita P
Verified Buyer
“I have ordered several rugs from Incredible Rugs and Decor this year. Each experience has been outstanding. All aspects of the process from online ordering, delivery, and follow-up were handled with excellent care and accuracy. Prices are very competitive with other online vendors. Thank you!”
Helpful Report
Posted 4 years ago
Linda H
Verified Reviewer
“I’m disappointed because you did not give me time to get my 12 percent discount!!”
Helpful Report
Posted 4 years ago
Charlene F
Verified Buyer
“Competitive price, prompt delivery. Will shop here again.”
Helpful Report
Posted 4 years ago
Denise F
Verified Buyer
“Rugs came as promised and representative I talked to was very helpful and was able to answer my questions. I would highly recommend you.”
Helpful Report
Posted 4 years ago
Richard
Verified Reviewer
“Incredible Rugs is incredible! The huge choice of rugs, the highly functional website, the fair prices, the ease and speed of shipping, and the exceptional customer service is indeed incredible!”
Helpful Report
Posted 4 years ago
Kathleen F
Verified Buyer
“Helpful staff and good communication!”
Helpful Report
Posted 4 years ago
Maureen R
Verified Buyer
“Excellent”
Helpful Report
Posted 4 years ago
April S
Verified Buyer
“Quick shipping and great communication!”
Helpful Report
Posted 4 years ago
Pam
Unverified Reviewer
“I purchased one Oriental weavers runner, liked the quality and colors of the rug so much, I replaced all my rugs with the same rug. It took a little longer to receive my order, (I'm sure because of all the stuff happening all over the world) I just received my second rug order it is just as great as my first order, same quality, colors matched the first rug that I purchased a few month ago, Great price too!”
Helpful Report
Posted 4 years ago
Margaret E
Verified Buyer
“Every size, shape, color and material I could want. There is a variety to choose fromateveryprice level.”
Helpful Report
Posted 4 years ago
Lisa R
Verified Buyer
“Always great choices and selections.”
Helpful Report
Posted 4 years ago
Marcie O
Verified Buyer
“The man who helped me was friendly and personable. I think he did a good job. I am disappointed in the quality of the rug I purchased. It buckled and I doubt it will ever lie flat. It’s an outdoor rug so this doesn’t really make sense to me.”
Helpful Report
Posted 4 years ago
Judith R
Verified Buyer
“I like to call to order when discounts come. Lady was very friendly & gave all information I asked for.”
Helpful Report
Posted 4 years ago
Susan P
Verified Buyer
“They were very helpful. They called to say they noticed I was in driving range of their showroom if I would like to see the rug in person. I did! I am always very nervous about ordering online and several photos of this rug from other companies looked significantly different, greenish rather than gray, creams and golden beiges. Seeing the rug and feeling it’s incredible softness gave me confidence I had found “the one”! I also received a free pad and no shipping charges. They offered to wrap it up and take it with me, which was wonderful for me, as if it had shipped, I might have missed delivery due to being out of town. I am soooo happy with my rug from IR&D!”
Incredible Rugs and Decor 5 star review on 9th September 2021
Helpful Report
Posted 4 years ago
Luis L
Verified Buyer
“Selected rug in your room feature does not show round rug.”
Helpful Report
Posted 4 years ago
Dorothy K
Verified Buyer
“Very easy to navigate site. Looking forward to receiving our area rug.”
Helpful Report
Posted 4 years ago
Jenny S
Unverified Reviewer
“We got our rug yesterday and it is great. It was shipped promptly and even earlier than expected. The communication with you guys has been great. You not only have great products with unbeatable pricing, but also really amazing customer service. I never once felt like it was a bother to check on my item. Needless to say I will be buying all my future rugs from you and making sure my friends do as well. Thank you again for helping our little apartment feel more like a home.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“Great selection and great price. Very easy to go through and find the one. Like that comes with pad.”
Helpful Report
Posted 4 years ago
Russell C
Verified Buyer
“Rug is very nice for the price and arrived with no issues”
Helpful Report
Posted 4 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,038 reviews
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