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Incredible Rugs and Decor Reviews

4.7 Rating 4,052 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
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Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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George L
Verified Buyer
“All I have to go on at the moment is a promise to ship... so it's a little early for a thorough assessment. However, your answers to my queries have be highly satisfactory. I do have an issue with the processing of my order. Your website indicates that there will be no sales tax on my order. My order confirmation indicates I am being charged $31.48 in sales tax. Not thrilled with that part... hoping you can fix it. If that happens, and my rug arrives in good shape, I'd be happy to give you a superior review.”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“""the best site”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“The sample was the size that it said, but it did not have a good section to represent all of the colors in the rug. It barely caught the edge of two of the colors I wanted to see.”
Helpful Report
Posted 8 years ago
Sorry about that. The swatch was cut down from an 8x11 rug. If it helps you, feel free to order another sample and you can return them both together in one package. We'll cover any additional postage that may be incurred when returning the two samples for a refund. If you order a 5x8 or larger, your return shipping of both will be free. Thanks. - Steve
Posted 8 years ago
Anonymous
Verified Buyer
“Fantastic customer service and great prices!”
Helpful Report
Posted 8 years ago
Susan M
Unverified Reviewer
“""Their customer service , specifically the online Chat, is superb! The selection of rugs and prices are fabulous too.”
Helpful Report
Posted 8 years ago
North C
Unverified Reviewer
“I had a great experience contacting the staff and ordering my beautiful rug ! Steve was very professional and courteous. I received the best customer service possible !”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“The site was relatively easy to use. The price is competitive.”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Excellent products, prices and customer service”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Excellent customer service and follow up.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“It was by far the cheapest price for the rug I was looking for and the shipping was fast! I got the rug within a week.”
Helpful Report
Posted 8 years ago
Frances B
Verified Buyer
“Great prices and very prompt service!”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“The site was user friendly. Also, it stated the sizes and prices in a quick and readable chart unlike the tiny print and tiny drop down boxes. I can't wait to receive my rugs.”
Helpful Report
Posted 8 years ago
Cynthia L
Verified Buyer
“Steve made good on the company policy of a price match of 112%. Great customer service!”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Love the selection”
Helpful Report
Posted 8 years ago
Nan C
Verified Buyer
“Certain is the reason I ended up buying 3 rugs! She was an incredible help and fun to work with!! BTW the rugs are gorgeous!!!????”
Helpful Report
Posted 8 years ago
Rachel S
Verified Buyer
“Great customer service, great discount. Fast delivery!”
Helpful Report
Posted 8 years ago
JMP I
Unverified Reviewer
“Great selection. Free shipping and free rug pad and good communication about your order, tracking, etc. I also very much like their feature to find other rugs in the same color range. This is extremely helpful.”
Helpful Report
Posted 8 years ago
JMP I
Unverified Reviewer
“I searched a long time for rugs I would love for a long time. I initially found in a retail store but ended up ordering from Incredible Rugs & Décor and enjoyed free shipping and a free rug pad. Every bit of savings helps! Communication about my orders was also very good.”
Helpful Report
Posted 8 years ago
Robin J
Verified Buyer
“I have been so pleased with our initial contact with this company! Quick to respond, kind, and really great about getting our carpet swatches in the mail super quickly! Can't wait for them to arrive so we can proceed!”
Helpful Report
Posted 8 years ago
Alma R
Verified Buyer
“Excellent product. Easy order placing. Professional handling. A pleasure”
Helpful Report
Posted 8 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,052 reviews
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