MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,092 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was told by Brian that I could renew again in a year if I like the program. So I get a form in the mail only a lawyer could read telling me to sign up with so much information and I will be on auto renewal. Not signing anything. Randall in Oregon”

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Posted 5 years ago

“Fortunately we have not had to call for help but just knowing it is just a touch away brings a sense of ease and safety to all.”

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Posted 5 years ago

“I received my mobil help system in mid December. I was skeptical as to how quickly help would be here, since I live in the country. I found out how quickly help was dispatched to my home. I mistakenly hit my mobil pendant, my daughter called and asked if I was ok because she had received a call. from Mobil help saying I had fallen. I immediately called mobil help to say it was a false alarm. In minutes of my daughter's call the EMT's showed up at my door, then the sheriff's department showed up. I found out that the system worked great!! I was embarrassed by my mistake but found out first hand how well the system worked.”

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Posted 5 years ago

“I decided to get MobileHelp after my friend of many years spent 30 hours waiting for help after a fall in the bathroom. She could not reach her cell phone. I only had the system for a week when an emergency occurred. MobileHelp took care of everything - ambulance and family member came quickly. I am so thankful for their swift and professional response. J. Hutter”

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Posted 5 years ago

“The whole experience has been so pleasant. Every representative was helpful and patient.”

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Posted 5 years ago

“I was not able to take mobilehelp now and the lady that answer the phone was a big help. I give her six stars.”

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Posted 5 years ago

“Very easy set up and great customer service. Actually get a person when you call.”

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Posted 5 years ago

“My Mobile help has given me security I know that I can count on if needed and from the time I ordered to the time I got it and set up was very quick, and the people that helped me were very kind and thoughtful.. I recommend them very highly.”

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Posted 5 years ago

“Very professional. When I call they answer the phone.”

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Posted 5 years ago

“were happy with the good service we received the Mobilehelp Empolyees. thank you”

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Posted 5 years ago

“Knowledgeable rep, encouraged me not to procrastinate on making this important decision. I am by myself, 74 years old, have to walk with walking sticks for balance. Mobile Help gives me and my kids peace of mind”

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Posted 5 years ago

“I wish all companies would be run like Mobilehelp - extremely well thought out products that are easy to use -fast shipping and excellent customer service. Also call center people are terrific”

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Posted 5 years ago

“I am new to MobileHelp but there many more benefits with this program than what I had before. I am also saving $180.00 every month and have other benefits such as eye exam , YMCA , dental, and $100 per quarter towards health purchases such as Aspiran etc.”

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Posted 5 years ago

“A great product and wonderful sales reps and service operators. The product provides a nice peace of mind regarding our loved ones!”

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Posted 5 years ago

“I have only had it for a month and I haven’t had to use it yet but am wearing the pendant and know that it’s sensitive because it has went off and they answered right away and I told them it was a accident.”

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Posted 5 years ago

“I’ve got the equipment fast. The dispatcher I talked to was polite and efficient.”

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Posted 5 years ago

“I can't write a review ---I have not needed to utilize it as yet---which is good.”

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Posted 5 years ago

“I cannot get it set up to work.”

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Posted 5 years ago

“Don't want your services waiting on the return slips thank you ...i told you that before.”

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Posted 5 years ago

“watch is useless”

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Posted 5 years ago

MobileHelp is rated 4.6 based on 4,092 reviews