MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,092 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 22nd July 2025

Henry Barker

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am totally impressed with MobileHelp. Their customer service is very professional and informative. So far the product I have is easy to use and is of good quality.”

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Posted 5 years ago

“I plan to do another trial on the GPS and will let you know when I do. So far, all is good, since I have not had any incidents Thank you. Martha”

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Posted 5 years ago

“So for I’m very happy with mobile help.”

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Posted 5 years ago

“No high pressure sales and very friendly staff.”

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Posted 5 years ago

“I am delighted with the customer service which I have received. Everyone has been very helpful and patient. Thank you!!!”

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Posted 5 years ago

“Very pleased with the product”

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Posted 5 years ago

“very helpful staff during setup”

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Posted 5 years ago

“Great phone excellent price. Easy set up.”

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Posted 5 years ago

“Happy with server, hate phone, want exchange”

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Posted 5 years ago

“I have started using the fall pendant & the DUO system as I am recovering from surgery. It has allowed me to feel more secure & my wife knows I am in good hands. She can feel comfortable when she leaves the home to go off to work. Thank you, James R.”

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Posted 5 years ago

“The representative was very helpful.”

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Posted 5 years ago

“The customer service is excellent. The equipment was very easy to set up and check. The cost was reasonable compared to other companies. The equipment arrived within a week. I am happy with the service and equipment. I am more comfortable going out alone with my new equipment. I highly recommend MobileHelp.”

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Posted 5 years ago

“Prompt service. Equipment seem to be sturdy so far. No problems.”

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Posted 5 years ago

“Well designed. Testing shows fast response and efficient support structure.”

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Posted 5 years ago

“I would wholeheartedly recommend Mobile Help to anyone. Yes I was skeptical but only 2 days after receiving my device I accidently knocked the pendant off the nightstand. Instantly they were talking on the base unit to see if I had fallen. I feel quite protected with Mobile Help, even though I am aged and alone. A month later I lost my balance and put out my arm to keep from falling into the door jam. I didn't realize that I had hit the bracelet on the door jam but Instantly they were checking on me. You can depend on them to be there for you and to always be courteous.”

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Posted 5 years ago

“First it was easy to implement as my mom is 99 years young and very active. This was a necessary item for her lifestyle as she lives alone and it gives us an added sense of security for her. The one feature I really like is the lockbox.”

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Posted 5 years ago

“Purchasing MobileHelp is allowing my mother to keep her independence at 85 years old. It also is giving her family a peace of mind knowing should she need assistance at ant time, it will be available quickly.”

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Posted 5 years ago

“The ordering process was handled quickly and professionally. The price was reasonable and I received the product in 3 days. I have been very pleased with the product. I would recommend this definitely”

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Posted 5 years ago

“i have'nt had to use the system yet but it seems to work very well at least when it was tested”

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Posted 5 years ago

“Very courteous personnel and very efficient when I transferred from another carrier to Mobile Help”

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Posted 5 years ago

MobileHelp is rated 4.6 based on 4,092 reviews