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Mountain Warehouse Reviews

2.3 Rating 381 Reviews
31 %
of reviewers recommend Mountain Warehouse
2.3
Based on 381 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 40%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.8 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Mountain Warehouse Reviews

About Mountain Warehouse:

Mountain Warehouse clothing and equipment is designed to protect you from the elements. Mountain Warehouse offers the best gear at the lowest prices. Same day despatch. Dozens of buy one get one free offers and other great deals. Return or exchange your products at our stores. We offer prices up to 50% lower than equivalent products.

Visit Website

Phone:

020 7808 4606

Email:

info@mountainwarehouse.com

Location:

TORQUE LOGISTICS ANCHOR WORKS HOLME LANE
Bradford
BD4 6NA

Write Your review

Mountain Warehouse 1 star review on 3rd September 2025
Anonymous
Mountain Warehouse 4 star review on 13th October 2024
ApK
Mountain Warehouse 4 star review on 13th October 2024
ApK
Mountain Warehouse 1 star review on 23rd February 2024
Danny
Mountain Warehouse 1 star review on 23rd February 2024
Danny
Mountain Warehouse 1 star review on 23rd February 2024
Danny
Mountain Warehouse 5 star review on 24th December 2022
Christine Parkes
25
Anonymous
Anonymous  // 01/01/2019
Bought a back door mat from this company after 3 weeks product developed a tear. E mailed company sent a photo of fault their answer wouldn't do anything about it as it was due to 'wear and tear' This mat sits at a back door of my daughter's house which she hasn't even Moved into yet so I would dread to think what faults would of developed if the mat had been used all the time. Maybe I was just supposed to set it in a frame so that it could be looked at, I thought a door mat was for wiping your feet on. The company says all products have a one year guarantee they should release the claim to say depending on if we see fit. A very dissatisfied customer who certainly won't be purchasing anything else from them and I would warn others to do the same AVOID A tear
Helpful Report
Posted 11 years ago
Mountain Warehouse is rated 2.3 based on 381 reviews