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Opendoor Reviews

4.4 Rating 3,418 Reviews
86 %
of reviewers recommend Opendoor
Read Opendoor Reviews

About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Email:

community@opendoor.com

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Anonymous
Anonymous  // 01/01/2019
Worst experience ever…you can tell their company is in a pinch to make money with crashing stock price. 2018 home with a rusted hvac system and they would not drop the price or replace the system. Please stay away from open door. I’m not the only one experiencing these issues either. Looks like they have fake reviews on their website as well.
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Posted 3 years ago
We appreciate you bringing this to our attention, your feedback is important to us. Please reach out to resolution@opendoor.com with your name, property address, and the details of your situation, so we can look into this further.
Posted 3 years ago
My mother left me a house. I was going to sell to opendoor. I sent pictures and texts. They said the house was great and would contact me soon about an offer. No calls or texts for a couple of weeks, I decided to list with a local Realtor. She had a showing 15 minutes after getting a key. Four showings yesterday and two scheduled for tomorrow. Don't waste your time!!! List with a local professional.
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Posted 3 years ago
Thank you for reaching out, your feedback is a gift, and we would love to learn more. Please contact us at resolution@opendoor.com with your name, property address, and your experience details so we may look into it further.
Posted 3 years ago
Great experience overall and super fast.
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(Dallas) - Posted 3 years ago
Hi Cole, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at community@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!
Posted 3 years ago
Good, really easy to work with. Would highly recommend.
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(San_antonio) - Posted 3 years ago
We are very happy to hear this, Mary! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 3 years ago
It was a smooth process.
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(Atlanta) - Posted 3 years ago
Hi Cindy, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at community@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!
Posted 3 years ago
Professional and thorough, making sure to process all details while keeping me informed.
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Posted 3 years ago
Thank you for supporting what we do, Brian, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!
Posted 3 years ago
We love Opendoor! Both, selling AND purchasing a home has been a breeze thanks to this amazing company of the future-now! The fast response and patience of the experience partner,the convenience and approachability of the show agent, the fantastic advantage of being able to visit homes unlocking through the app…not enough space to describe how satisfactory was to deal with Opendoor. Highly recommend it to friends and family, and every other person that cares to hear me.
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(San_antonio) - Posted 3 years ago
We love hearing stories like yours, Maria! Thank you for supporting what we do and for spreading the word about Opendoor. We wish you all the best in this next chapter!
Posted 3 years ago
My wife and I needed sale our fast without the hassle or back and forth with buyers. We received a fair and final offer on our home within 3 days! This was very helpful because of the home we wanted already had a few offers and we needed to place our offer. Being able show our home is under contract and a fair offer on our new home we got our dream home. I cannot say enough about the hassle free process offered by opendoor. All advisors were always on demand and consistently updating on the process of the sell. Thank you Opendoor!
Helpful Report
Posted 3 years ago
Charles, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!
Posted 3 years ago
Opendoor bought a house and put it right back on the market without any updates for way above market value (85k more than they paid for it 2 months prior). They misrepresented a 2 bedroom house, calling a hallway the third bedroom, which was obviously non-conforming on inspection. The house had extensive health and safety issues including dangerous electrical work and a non-functioning sewer. When we send inspection objections, they countered with an $800 credit and denied any further professional assessment. We pulled out of the contract and feel like we really dodged a bullet with that lemon of a house. We previously put in other offers with houses with them that had been sitting on the market and they denied any offers below their overpriced asking.
Helpful Report
Posted 3 years ago
We appreciate you bringing this to our attention, your feedback is important to us. Please reach out to resolution@opendoor.com with your name, property address, and the details of your situation, so we can look into this further.
Posted 3 years ago
The entire process was easy and helped take quite a bit of stress out of a very stressful situation. Would definitely do again.
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(Sacramento) - Posted 3 years ago
Thanks for spreading the word about Opendoor, Joseph, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!
Posted 3 years ago
I was skeptical to try a service like Opendoor. I first talked to realtor and was not very happy with the proposal to sell my house. I got a card from Opendoor in the mail that day. I thought why not see what they have. So I got online. Filled out the form. In a few minutes I had an offer above the realtor. So I accepted. Did a walk though video with Cole Conway. Next day I had a solid cash offer. $30,000 more than the realtor was saying, and more than the original offer. I accepted the offer. Set up a closing date. Heard rumors they would lower the offer. The closer it got to closing. Never happened. Everything went smoothly. Plus closed on my other house, and still have several days before I have to be out of my old house. It was a perfect match for me. I highly recommend Opendoor and Cole Conway to sell your home as well. I’d give them a 10 if I could!!
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Posted 3 years ago
Thank you very much for sharing your story, Reggie! We strive to provide a great customer experience with Opendoor and your kind words are incredibly valuable to us. We appreciate you choosing Opendoor for such an important transaction.
Posted 3 years ago
Very easy sale! Closing was quick and accurate. Love the process.
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(Atlanta) - Posted 3 years ago
We are very happy to hear this, Cindy! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 3 years ago
Difficult to communicate with, making the home buying process more stressful than it needs to be. They require that closing be handled by their title company OS National. WHAT A NIGHTMARE. Closing date messed up, then closing time messed up, then they delayed sending payoffs ultimately costing us more money!
Helpful Report
Posted 3 years ago
Thank you for reaching out, your feedback is a gift, and we would love to learn more. Please contact us at resolution@opendoor.com with your name, property address, and your experience details so we may look into it further.
Posted 3 years ago
We are only speaking from our personal experiences with Opendoor on the sell side and it was phenomenal. We were offered above what we were hoping to get vs. listing with a realtor. Their 5% commission fee is reasonable and the idea of not having to stage our condo, dealing with flaky buyers along with their demands during inspection sold us immediately to go with Opendoor. From the beginning to when we closed, it was such a simple and streamlined process. Truly, the entire process exceeded our expectations. Where do you get to close in 2 weeks (we get to pick our closing date), with the funds available to you the next morning after closing. Plus, you don't have to do anything except for a virtual tour and taking photos after you moved out. AMAZING!!! We HIGHLY recommend Opendoor! The staff, and especially our sweet Experience Partner, Janelle Lagmay were with us every step of the way, answering questions and guiding us through the process. We truly believe that this is a new way of selling a home now and beyond. Thank you Opendoor!
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Posted 3 years ago
That’s amazing to hear! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.
Posted 3 years ago
Everything went as promised. I avoided the hassle of listing the house and got more than I thought I would. Closing was a week earlier than originally promised because I was able to move more quickly and turn the keys over early. I’m very satisfied.
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Posted 3 years ago
Robert, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!
Posted 3 years ago
It was the best experience I have ever had.
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(Tampa) - Posted 3 years ago
We are very happy to hear this, James! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 3 years ago
Opendoor is amazing! I was at the lowest point in my life and they worked it out! Fast professional and right on time!
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Posted 3 years ago
That’s amazing to hear, Peggy! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.
Posted 3 years ago
Sold my home. It need some repairs I said I would fix it they told me they are not allowed to do it. They said they had to charge me to fix everything and I have no choice. They charged me a ton of money and just put the house on the market and fixed nothing at all!!! Everything the exact same! Not happy at all!!!!! Open door are scammers!!!!!!!! Watch out!!!
Helpful Report
Posted 3 years ago
We value your feedback and would like to investigate this further. Would you please send us an email describing the issue with your name and property address to resolution@opendoor.com?
Posted 3 years ago
The experience with open door was amazing. After the death of my father, we had to sell my parent's house. Open door was honest and upfront. The team worked with my mom on the dates to make sure she had another place before we closed. They were very flexible with all the different rates. It was an awesome experience I would recommend them to anyone.
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(Phoenix) - Posted 3 years ago
Scott, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 3 years ago
I sold a rental property to Opendoor. The entire process was accomplished within three weeks. I had professional support throughout and had a dedicated representative from Opendoor and the Title Company at all times. The closing was conducted via a computer with a Notary. The whole process was either done via phone, zoom or computer when it was a convenient time for me. The representatives were professional, courteous and patient. I had a positive experience and was happy with the offer I received.
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(Jacksonville) - Posted 3 years ago
We are very happy to hear this, Theressa! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 3 years ago
Opendoor is rated 4.4 based on 3,418 reviews