Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.42

4.4 Rating 3,418 Reviews

86 %

of reviewers recommend Opendoor

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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

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“Awesome is the word! The entire process seemed to be customer centric, which is not the case in most business transactions. We were very much attracted to the fact we could sell to Opendoor and stay in our house during our new construction build! The thought of having to move twice with a conventional sale was unappealing, to say the least! Every step of the way we were accommodated, as our construction build was delayed time after time. Cannot say enough about Jacob & his team---personable and thoroughly professional. The closing was also seamless...thanks to Karen for staying with us the many months with timely updates. Overall, an amazing experience! Also, have to mention the "late-checkout policy" which was critical for us to move and empty the house. Ann & I would be happy, at any time, to provide a testimonial about the clear leader in a crowded landscape of home buying companies. Opendoor you are....well, AWESOME! Jim Lee”

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(Jacksonville) - Posted 3 years ago

Thank you very much for sharing your story, James! We strive to provide a great customer experience with Opendoor and your kind words are incredibly valuable to us. We appreciate you choosing Opendoor for such an important transaction.

Posted 3 years ago

“Opendoor was the perfect option for selling my Mom's house. They gave us a fair price for the home and the flexibility of picking our closing date. The process was very easy.”

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(Minneapolis) - Posted 3 years ago

That’s amazing to hear, Nick! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.

Posted 3 years ago

“I have experienced a multitude of real estate transactions in my life, both personally and professionally, as II had a career in mortgage and real estate management prior to a mid-life career change into nursing. I had never seen the market the market so competitive, and the technology advances that allowed such a seamless transaction. Your team was super efficient, knowledgeable, and professional.. I do work long hours at times. I am beyond thrilled at the ability of your team and your network, to work quickly and in my timeline, with very little disruption to my professional life and to my personal life as well. Thank you so much!”

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(Indianapolis_in) - Posted 3 years ago

We love hearing stories like yours, Patricia! Thank you for supporting what we do and for spreading the word about Opendoor. We wish you all the best in this next chapter!

Posted 3 years ago

“Was a good experience”

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(Atlanta) - Posted 3 years ago

Hi Wadih, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at community@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!

Posted 3 years ago

“This was by far the easiest closing I've ever experienced.”

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(Jacksonville) - Posted 3 years ago

Mary, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 3 years ago

“Customer service is great.”

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Posted 3 years ago

Thanks for spreading the word about Opendoor, Tassha, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 3 years ago

“I had a wonderful experience. No hassles and everything went very smoothly.”

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(Raleigh) - Posted 3 years ago

Hi Donna, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at community@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!

Posted 3 years ago

“My experience with Opendoor was excellent! I was able to sell my home in Atlanta while I live in Tampa with no hassle! The offer price was great and closing was a breeze! Thanks Opendoor!”

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Posted 3 years ago

We are very happy to hear this, Delores! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 3 years ago

“Opendoor submitted an offer on a rental property I was selling. The initial offer was close to market value and even though they were charging 5% in fees, the convenience was worth it and the price was fair. They completed their inspection and made price adjustments for the necessary repairs...this was fair and expected. However, they also reduced their offer price by 100k (25% off the original offer). Their pricing algorithm took size, location, condition, and age into consideration to come up with their initial offer. None of those variables changed. We inconvenienced the tenants and wasted everyone's time because they arbitrarily changed their offer price with no explanation. Keep in mind, the repairs were a separate reduction. This unscrupulous company pulled a bait and switch. Ever since their biggest competitor, zillow, dropped out of the iBuying business, opendoor's business practices have gotten more sleezy.”

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Posted 3 years ago

Thank you for bringing this to our attention, we want to look into the issue further. Could you please send us an email with your name, more information about your experience, and the property address to contact@opendoor.com?

Posted 3 years ago

“OpenDoor makes the process of selling your home extremely easy and they give you the best price. Their customer service team is also excellent and always were quick to respond to any questions or concerns that we had. We had other companies offer to buy our home and their offers were not even close.”

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(Raleigh) - Posted 3 years ago

Keiran, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 3 years ago

“I have never been involved with a company that is so disorganized. My agent had no idea what she was doing. Very bad company policy to mislead with your ads, if you do not buy homes in gated communities you should put that in TBE ads.”

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Posted 3 years ago

We always strive to provide a stress-free, positive experience with Opendoor, and we would like to learn more about what happened. Could you please reach out to resolution@opendoor.com with your name and property address so we can investigate? Thanks a lot!

Posted 3 years ago

“The experience with Opendoor was surprisingly easy, professional and fast. The offer was generous, the sale was quick _ no showings _ and the closing was effecient and convenient.”

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(Dallas) - Posted 3 years ago

Thanks for spreading the word about Opendoor, Art, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 3 years ago

“It was so easy to sell to open door.”

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(Kansas_city) - Posted 3 years ago

Thank you for supporting what we do, Donna, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!

Posted 3 years ago

“dont' waste your time. I have a double lot and nothing major wrong with my home and a pool and tiki hut that I added electrical to. House across from me sold at $475 six months ago when market was much lower. I was told initially $567k but that there might be up to 16k taken off for any structural issues (there are none). So today after waiting 5 days AND having both an agent and guy inspect the outside they offer me Less than the one from 6 months ago (466k) - Not on a double lot and No hardwood floors. This company is looking for two types of Sellers - Desperate or too Rich to care about losing 37k. Well I sold my home on my own without a realtor and it was for $513k. Homelight was the same way but offered me 477k - all you investment companies should QUALIFY the person a little more instead of wasting our time. If we aren't desperate or rich you shouldn't be even sending a realtor or an inspector in to waste everyones time. I've been in sales for 15 years and if you don't Qualify people first you waste money and time on both sides. Dumb.”

Helpful Report

Posted 3 years ago

We value your feedback and would like to investigate this further. Would you please send us an email describing the issue with your name and property address to resolution@opendoor.com?

Posted 3 years ago

“Making an appt to view home just about impossible when you call the number and you are hung up on each time. VERY bad service for the client. Impossible to show the home! Karen”

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Posted 3 years ago

Thank you for reaching out, your feedback is a gift, and we would love to learn more. Please contact us at resolution@opendoor.com with your name, property address, and your experience details so we may look into it further.

Posted 3 years ago

“Selling with Opendoor was too easy!! They gave me more than I ever thought I would get for my home. From the first call to getting the money in the bank, I kept thinking this is too easy. Everyone was so helpful, answered the million questions I had and always got back to me very quickly.”

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(Tampa) - Posted 3 years ago

Michelle, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 3 years ago

“Incredible concept! Stress free and quick. Everyone was professional, quick to respond and the process was exactly as promised. Highly recommend.”

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(Phoenix) - Posted 3 years ago

That’s amazing to hear, Carmen! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.

Posted 3 years ago

“HONESTLY ..... This was the best selling experience you could ask for. I was in the begining of a divorce and after meeting with a realtor I felt even mire overwhelmed. I GAVE OPEN DOOR A TRY! I Kept thinking this is to to good ,to be true it can't be real. It was the best decision I could have ever did. I CLOSED IN 2 WEEKS NO LIGHT BULB CHANGES OR PAINTING If your considering open door because time is of the essence and hassle free is what ur looking for Don't hesitate call them now I Do call them right now! They are easy and its the real deal”

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Posted 3 years ago

Ashley, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!

Posted 3 years ago

“I got a offer from Opendoor and before the offer I had a number in my head I would take. I did not expect them to get anywhere close actually but the came in above what I would take. You just can’t believe how easy the process is, a 20 min zoom call and I had a offer the next day! No repairs, no hassle, and no wondering if the sale would fall threw. It was by far the best experience that I could have imagined. I would use them 10 out of 10 times.”

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(Greensboro_nc) - Posted 3 years ago

We are very happy to hear this, John! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 3 years ago

“I have had multiple “offers” from Opendoor and included pics of my home in Gated Golf Course community where we also have private security patrols here in Houston. The Open door rep requested to have someone to come out and view our home which we obliged. We told the rep that we would provide them with a Guest code that they would have to punch in which would ring the homeowner’s home and they would then be “buzzed in”. Since they are visitors, the community HOA has provided this provision for safety. The homeowner’s personal Gate access code is for the homeowners. This provision is standard practice with the Land Development company’s Gated Communities and they are one of the largest in the state of Texas. The Open door rep said that this was not good enough for him. He needed our personal code although no actual agreement was signed. They are “STRANGERS”. Who does this ? None of the other iBuyers requested this. It was the WEIRDEST exchange that we have had regarding selling our home. WEIRD and potentially DANGEROUS. Meanwhile...we continue to get updated offers from them.”

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Posted 3 years ago

Opendoor is rated 4.4 based on 3,418 reviews