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PC Specialist Reviews

4.8 Rating 5,912 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,912 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
PC Specialist 5 star review on 6th December 2025
Anonymous
PC Specialist 5 star review on 8th October 2025
Dunc
330
Anonymous
Anonymous  // 01/01/2019
As always, a great service. Speedy build and delivery. PC works well.
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Posted 3 years ago
Delivery and build was in good time and in good shape, customer support was great and led me patiently through installing my own hard drives. Build itself was very neat and tidy, only downsides being a few niggling issues like fans touching wires which I had to go in and solve myself, though nothing major and the computer runs swimmingly. Would definitely purchase again from them in the future.
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Posted 3 years ago
Excellent advice when i spoke to them on the phone about what i needed, and a quick turnaround.
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Posted 3 years ago
"Does what it says on the tin" I now have a happy son who had fun designing his gaming PC to his spec and price. Delivered on time and thankfully you are updated at every stage of the build process. Job done!
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Posted 3 years ago
So simple to buy from this firm and very professional and you are always kept up to date with the entire process. A must use company…🙏
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Posted 3 years ago
An awesome laptop made exactly to my spec and delivered quickly. I couldn't ask for more.
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Posted 3 years ago
A friend recommended PC Specialist, and he helped me build the right PC for me. The website was easy to use and understand. Price wise it was competitive. It also had more options than another website I had been looking at. The PC was delivered in the promised timeframe, though to be honest if you look at the flow chart they show once ordered and add up all the stages it looks like they will never be able to deliver on time. Got to say I like the led lights on the front of the PC. :)
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Posted 3 years ago
I'm only a novice, that's why a brought my Pc from pcspecialist but it's a good job I had two 4Pin IDE To 2 SATA Power Splitter from my old pc so I could connect my old HDD and Burner. This was probably my fault being a novice and I should have used the Live Chat before ordering it.
PC Specialist 4 star review on 26th November 2022 PC Specialist 4 star review on 26th November 2022
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Posted 3 years ago
This was my first time buying a PC from Pc specialist and the service you receive from them is amazing. You can tell the care the build team have put into making sure your pc runs as it should and arrives at your doorstep safely. You get emails every time your pc enters the next stage which is a huge help. Overall couldn’t fault pc specialist and would 100% recommend to a friend.
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Posted 3 years ago
OC arrived timely, very well packaged and ready to go. All parts as advertised. Cannot complain! Even spoke with tech support regarding query on motherboard. Answered all questions in a kind manner. Would highly recommend.
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Posted 3 years ago
Pc specialists are the best about. Kept in constant contact via emails and even phone calls. I amended my order twice and was never to much trouble. refunded any over paid amount within 2 days. I would happily recommend PC specialist to anyone wanting a custom built machine or pre built machine. Over the moon with how easy the whole process was.
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Posted 3 years ago
Genuinely excellent customer service, well priced with great range. Service from order to post-delivery was excellent and communication and advice throughout was top-notch A really easy and enjoyable experience
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Posted 3 years ago
Build quality is good, when picking specs it sometimes says you need a more powerful part or that you could even save some money on it because its overkill compared to everything else in the setup. On the whole good experience and quick delivery times
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Posted 3 years ago
Great computer, really pleased with PC Specialist. Customer service was excellent, kept me informed at every step of the build. A component I had specified was unavailable so they upgraded it at no cost to me. Build and delivery was even quicker that anticipated, which was a bonus.
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Posted 3 years ago
The customer service is very quick to reply, and the price of the PC is competitive, and great. The whole delivery is very smooth and safe.
PC Specialist 5 star review on 25th November 2022
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Posted 3 years ago
Excellent service
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Posted 3 years ago
This is the 3rd device I have purchased from PC Specialist. Build quality is excellent and generally a good service
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Posted 3 years ago
Easy order system. Kept us up to date with the build and delivery. PC is an Xmas present so not used it yet. Overall very pleased with the company.
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Posted 3 years ago
the laptop worked perfectly out of the box. It was built and shipped within two weeks which was pretty quick. Excellent for gaming.
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Posted 3 years ago
Good spec laptop. I have used this company several times and prefer them to other mainstream corporate types.
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Posted 3 years ago
PC Specialist is rated 4.8 based on 5,912 reviews