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PC Specialist Reviews

4.8 Rating 6,098 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,098 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
Very helpful customer service when I had one minor issue near the beginning.
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Posted 1 year ago
I am very happy with the PC Specialist Ordered custom build PC and received it fast with in details writen steps of the each status which helped me to stay informed of the whole build process. The best company ever!
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Posted 1 year ago
I'm extremely happy with my pc i love how it turned out everything works perfectly and looks amazing I'm so glad i got an upgrade to my new pc through pc specialist, didn't have to wait long at all, got kept up to date with what stage the order was in. highly recommend
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Posted 1 year ago
i’m extremely happy with my pc i love how it turned out everything works perfectly and looks amazing im so glad i got an upgrade to my new pc through pc specialist, didnt have to wait long at all, got kept up to date with what stage the order was in. highly recommend
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Posted 1 year ago
Excellent company, produces custom-specified equipment. I have used them 4 times over the last 10 years. Good choice of specification, timely delivery. Use with confidence.
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Posted 1 year ago
Great service again
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Posted 1 year ago
Great PC, really fast & quiet. I configured it to the best of my understanding using the configure tool, which is great. Then I called up to check some details and was given a piece of advice that made the system just a little better for my needs. I really appreciated that input from the sales agent. This is my fourth custom build from PC Specialist, and I'm sure there'll be more.
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Posted 1 year ago
Ordered new custom build pc from pc specialist through there part configurator and it was so easy to use. From me configurating to it arriving was less than a week. Also got any parts that came with the parts like mobo CPU brackets or PSU cables too which I didn't expect to get but great to have. PC came packaged really well, nice sturdy box with plenty of foam padding to keep it safe just as you would expect. Never ordered from PC specialist before but will definitely be recommending them and using them again in future. Not out to rip you off as some other custom pc build websites wanted nearly £1000 more for the same parts just a different case. Great service
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Posted 1 year ago
I bought my previous PC from PCSpecialist 12 years ago. I was still very happy with it but it wasn’t compatible with Windows 11 so I decided on a replacement. Their website guided me to a suitable spec for my needs. It was great how they pointed out incompatible selections and highlighted issues to consider. Having decided and ordered my PC, I was kept updated on the build and test process. Once it was ready for delivery it was very quick with a next-day delivery. It was very securely packed. I was able to get it configured and operational without needing PCSpecialist support. I had used PCSpecialist support with my previous machine and it had been first class. I would thoroughly recommend PCSpecialist for PC acquisition and life-cycle support.
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Posted 1 year ago
Great turnaround and build quality was fantastic, good communication too. The hardware all works well. I order it without an OS as I am custom building an AI monitoring and filtering system for a school. I installed Ubuntu Server 24.04.2 LTS and it runs like a dream a few driver issues with onboard LAN Realtek card and not using built in Wi-FI but had additional cards installed, 10GB Ethernet to handle traffic as this machine will be the DNS for the school filtering all traffic. Anyway got the stock driver from Realtek installed and works fine. Running Pihole, Squid and e2guardian for DNS filtering and keyword filtering, prometheus, Grafana and Kibana for reporting dashboards. Will be installing YOLOv8 AI for image and video filtering (That will test the system resources). Overall I highly recommend PC Specialist.
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Posted 1 year ago
Bought a PC box for my son. There was an issue but is was quickly & efficiently dealt with. Good client communication all way through process. Happy to recommend.
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Posted 1 year ago
I was kept up to date frequently about how my pc was doing, including pictures of the pc as it was being built. It took a couple of weeks to arrive however the wait was well worth it. Being able to select parts rather then having it prebuilt is amazing as it allows you to not recieve a cheap part used to keep the price attractive for lower end customers. Would highly recommed using PC specialist to make a pc if you know what parts you want, but do not want to create the pc yourself.
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Posted 1 year ago
The online customisation tool was clear, easy to use and gave a lot of choices. The progress updates provided while the PC was being built were great. Delivery was prompt and everything worked perfectly. All this for a very fair price. Highly recommended.
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Posted 1 year ago
great communication throughout telling me what stage my order was at. it arrived quickly and very carefully packaged! no issues at all and couldn't be happier with my new pc!
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Posted 1 year ago
Would use again
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Posted 1 year ago
First time customer and was really impressed with service received. I needed some guidance on the components to pick and the help provided was excellent. The transparency through each stage of the build / testing was great and I received the finished PC faster than expected. Very happy.
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Posted 1 year ago
Love the pc, it’s exactly what I hoped for and the regular updates throughout made it easy to know roughly when it’ll be delivered.
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Posted 1 year ago
I've purchased several computers from PC Specialist over the years and always found them thorough, professional and absolutely reliable. Their system guides you away from poor combinations of components and I have always ordered with total confidence. Completion can depend on choice of components and stock so it varies a little but believe me it is worth waiting for...although they do have 'off the shelf' choices. Definately my 'go to' for a great up-to-date unit and I it should be yours!
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Posted 1 year ago
Brilliant service. Excellent communication throughout ordering/construction/delivery. Computer is exactly what I wanted - stunning performance. Site so easy to use - would highly recommend and definitely use again.
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Posted 1 year ago
The website is really good to swap out parts and will tell you if parts are incompatible or will not fit which is perfect for new comers or even people who cannot be bothered to do tonnes of research. The updates while it was being built were really nice especially the 360 image of it completed. Order was placed Monday night and arrived before midday Thursday. I cannot be happier with how it runs and looks so much so I bought an extra bit of furniture for it to sit on so I can see it
PC Specialist 5 star review on 12th March 2025
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Posted 1 year ago
PC Specialist is rated 4.8 based on 6,098 reviews