PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 4,912 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 4,912 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 4 star review on 19th August 2025

319

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased the computer form these guys and within a week it had already been built, tested and delivered. Having never configured a PC setup before their website made it really easy and simply to build a setup which met all the requirements I need for the games I want to play. I’ve had the PC for a few weeks now and everything is working perfectly and I’m extremely happy with the product! Would 100% recommend them to anyone.”

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Posted 1 year ago

“I configured and purchase a destop PC from the site a month ago. The configuration process was exceptionally easy. Once purchased I was kept informed regarding the build and test process. The product was delivered within the advertised timescale and arrived very well packed. Setup was easy and to date I have had no issues. The price seemed consisitant with many other outlets but the easy configuration and the whole purchase process made it an enjoyable experience - unlike other sites I have used.”

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Posted 1 year ago

“took a while to get the item but okay overall”

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Posted 1 year ago

“I've purchased three desktops from PC Specialist, can't fault them, the Web site is nicely designed, they keep you updated with the process from build to despatch, brilliant service, highly recommended.”

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Posted 1 year ago

“Always kept informed about buildtime, testing and delivery. Great company to deal with.”

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Posted 1 year ago

“Quick turnaround, very helpful staff before and and after the sale. Have bought several PCs from here and will come back again.”

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Posted 1 year ago

“One of the best prices I was able to find a laptop for, and that's including pre-built ones as well. A good degree of customisability, although there were some cases where I only had one option to choose from (e.g. processor) - but it is understandable given the limitations of a chassis/motherboard, so not a major issue. I got my laptop delivered in 7 working days - fairly quick. Build quality is superb, except for the keyboard. It's still an above-average keyboard, but could be improved. The keys are a bit floaty, and the letters on some of the keycaps are slightly off-centre. I'm very happy with the overall experience and product, and would highly recommend them.”

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Posted 1 year ago

“I am very happy with my new pc and there are no issues so far. I was particularly happy that the quality of the packaging of the pc has improved significantly compared to my previous pc delivery 3 years ago.”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“Fairly quick service and laptop is good quality.”

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Posted 1 year ago

“the pc had horrible specs for 1k and the ram stick weren't in correctly and pc broke twice”

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Posted 1 year ago

“Was super easy to build my PC and got given updates every step of the way from it being ordered, built and dispatched. The PC came super quickly and was packaged extremely well. 10/10 would recommend”

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Posted 1 year ago

“The product was great was always kept in the loop on what stage my pc was at when it arrived was well happy”

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Posted 1 year ago

“Very fast to build, very quick to make modifications, and it all works extremely well. Delivered very fast, and had no issues at all. Thank you.”

PC Specialist 5 star review on 13th February 2024

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Posted 1 year ago

“We recently ordered a new gaming PC for our 12year old. He had undertaken extensive research first and chose PCspecialist for a number of reasons. We have been completely impressed with whole process including update video. After only 6 working days he received his new PC and is well chuffed!! Thank you”

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Posted 1 year ago

“Very easy to use website - bought 3 different computers from them. Always fantastic technical support and communication. Great pricing and customer support to help those who are less tech savvy. Highly recommend.”

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Posted 1 year ago

“Stellar Experience with my 17.3 inch laptop I must say my overall experience has been nothing short of exceptional. From the moment I visited the website to the delivery of the product, every step was smooth and hassle-free. Firstly, the website interface was user-friendly and intuitive. Browsing through the various laptop options and specifications was a breeze, thanks to the well-organized layout and detailed product descriptions. The ordering process was seamless. Placing my order took just a few clicks, and I appreciated the multiple payment options available. I also received timely confirmation emails, which kept me informed about the status of my order every step of the way. Communication from the company was excellent. I received regular updates on the processing and shipping of my laptop, which helped alleviate any concerns I had about the delivery timeline. As for the quality of the product itself, I am thoroughly impressed. The laptop exceeds my expectations in terms of performance, design, and build quality. It's sleek, lightweight, and powerful, making it perfect for both work and entertainment purposes. Finally, the delivery process was prompt and efficient. The laptop arrived well-packaged and in perfect condition, thanks to the careful handling during transit. Overall, I couldn't be happier with my purchase of the laptop. The entire experience, from website navigation to product delivery, was smooth and satisfying. I highly recommend both the laptop and the purchasing process to anyone in need of a reliable and high-quality computing device.”

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Posted 1 year ago

“I have used PC Specialist before and would not hesitate to use them again. I was given help checking the specs before order and kept informed how order was progressing. I was told delivery Monday but got email for delivery Saturday. Even better. My only query about windows key was answered with email almost instantly.”

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Posted 1 year ago

“I don’t know anything about PCs but the build process was easy with minimal research, delivery was fast I’m very happy with the price and when I next upgrade I will definitely be coming here! Works like a dream :)”

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Posted 1 year ago

“i have to say they did not disappoint, the customer services was absolutely fantastic got to chat on line to what requirements i needed and they advised what we needed for the build. The process was quick and simple and the regular updates for the pc being built were great. The pc arrived and all we had to do was plug it in and that was it, and everything is working so quick and easy to use. so happy we choose pc specialist, i will highly recommend them to all my family and friends”

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Posted 1 year ago

PC Specialist is rated 4.8 based on 4,912 reviews