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PC Specialist Reviews

4.8 Rating 6,098 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,098 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
Excellent value. I couldn't find a better deal. The configurator is a work of genius. Build quality is excellent and very tidily cable routed. My PC arrived really well packed and ready to go (once the packaging was removed). It was great to receive the vouchers that some components come with, even all the unused parts.
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Posted 1 year ago
from the moment of purchase to delivery, excellent communication. pc is top tier and has everything i wanted. would highly highly recommend.
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Posted 1 year ago
I've ordered 2 custom PCs from here, the first being 9 years ago, and both have been excellently built and have ran flawlessly. In both cases i was kept updated for each step of the build process and was told exactly when to expect the delivery, with plenty of time to adjust if it wasn't a good time. You guys do great work and i've reccommended you to several of my friends whenever the topic of new PCs comes up.
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Posted 1 year ago
Incredibly professional service, super quick and every step was meticulously explained via their website, reasonable prices. Absolutely stellar process
PC Specialist 5 star review on 21st March 2025
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Posted 1 year ago
Second PC ordered from them. Will almost certainly use them again when I can start to feel Moore's law kicking in. 10/10 no notes.
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Posted 1 year ago
We have ordered 4 different computers from PC Specialist. We are impressed by their customer service, from advice before we made our purchase to support afterwards.
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Posted 1 year ago
This is my third device from PC Specialist. Very pleased with the service and the updates recieved once my device had moved through the build/shipping stages. I have Initia 14", great chassis and build quality, a great bit of kit.The only thing it lets me down slightly is in sunny environments the keyboard finish dulls the text, almost to the point I can't read the letters and the LED lighting is too dim to counter that. Other than that. Very happy with the device and service.
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Posted 1 year ago
Easy ordering process with clear explanations and even told me I could pay less for a psu when I'd overspecced. My second PC specialist PC replaced my last one after 6 years working perfectly, and that one is now my wife's and still going strong. The main reason I didn't review earlier is because we've been having too much fun gaming together.
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Posted 1 year ago
Easy to surf website, good range of products. Requested fast delivery due to my urgent needs. Delivered as scheduled, good communication and finally great laptop! Recommend!
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Posted 1 year ago
This is my second computer from PC Specialist and I am very pleased with it. The online building app was enjoyable and I was kept up to date with the building and testing at every stage which didn't take long. I now have a great PC.
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Posted 1 year ago
Fast great service and a clear process from start to finish. Great aftercare service also
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Posted 1 year ago
TY for such a fast build and for providing a great machine
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Posted 1 year ago
Great PC, good communication, expert help with the configuration.
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Posted 1 year ago
Excellent customer service and couldn't have been more helpful with helping me build my PC. I've had my PC just over weak and couldn't be happier with it.
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Posted 1 year ago
Recently purchased a hi-spec gaming PC. Service was excellent. I was kept informed of progress of my custom build following placing my order. When the PC arrived one of the fans was not working and one of the case feet had lost its rubber foot. I contacted tech support and was able to identify a fan power cable that had become disconnected. I was also sent a replacement foot. PC Specialists dealt with my issues quickly and effectively and I'm very happy with my new PC.
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Posted 1 year ago
Excellent. Easy to order, regular updates throughout the build process and the best delivery service I've experienced. I've recieved a lovely build and am as pleased with the whole process as I could be. All this on top of the most competitive price I could find. The best customer service of any company I've used. Thank you PC Spelialist!
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Posted 1 year ago
I don't normally respond to places I've bought something from, I usually buy it - it arives then I use whatever it is not thinking of the place I bought it from. For PC Specialist I wrote the following email after the experience I had with them: Hi Trevor (and PCS Team), People don't do this often enough but I am writing this email because I have not seen customer service this good in a long while. I want to say a very big thank you to you because my brother in law is very much looking forward to his new computer as it is in production at the moment. From my initial email to you every interaction I've had and the amazing amount of communication you have given me during the process has made me feel assured I have made the right choice for him by buying with you. It's not easy but I'm impressed so far! Just Thank you and well done!
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Posted 1 year ago
excellent build quality and software, very happy with the product received :)
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Posted 1 year ago
Started with a sample configuration and upgraded the required components easily. Although the range of options was a bit much. Easy order process Once ordered, delivery prompt and well packaged.
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Posted 1 year ago
Fast turn around. Fair pricing. Zero issues with my previous computer from them. Hope this one serves me just as well.
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Posted 1 year ago
PC Specialist is rated 4.8 based on 6,098 reviews