PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 4,908 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 4,908 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 4 star review on 19th August 2025

319

Anonymous

Anonymous // 01/01/2019

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“Pc works perfectly no problems”

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Posted 1 year ago

“super amazing company, everything was so easy and they even tell you how long each process with take, this is great so you don't worry about how much longer your order will take”

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Posted 1 year ago

“I am a fairly regular customer of PC Specialist and every time they provide an outstanding service. The computers are high quality and exactly to specification and delivery within the expected time scales. On the rare occassion I have had to speak to them about after sales support, this has been knowledgeable, efficient and professional.”

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Posted 1 year ago

“They kept me updated with progress”

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Posted 1 year ago

“Everything was done quickly and to my choice”

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Posted 1 year ago

“Great service and good quality, very easy to order. Recommended to my friends.”

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Posted 1 year ago

“Ordered a custom made gaming PC for my son. We were updated at every stage of the process and received my order within 2 weeks. Very happy with the service received and so far my son is very happy with the product.”

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Posted 1 year ago

“Good Quality”

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Posted 1 year ago

“Second time we have used PC Specialist and once again excellent service. Clear appreciation on cost at each choice in the ordering process. Great communication following purchase as to what stage in the build process your order and delivery is. All round excellence.”

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Posted 1 year ago

“All aspects of experience from using the website, being informed of what stage my order is in, the delivery was only positive. Will definitely consider ordering again in the future”

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Posted 1 year ago

“Bespoke PC delivered on time in 4 days at a great price. Won’t be looking anywhere else in future.”

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Posted 1 year ago

“The process of picking my computer is simple and easy, and the result is amazing”

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Posted 1 year ago

“Besides a competitive price, the computer was neatly packaged and carefully protected all the parts. If you want a PC ready these guys know the craft.”

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Posted 1 year ago

“Good quality equipment, fast build and delivery.”

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Posted 1 year ago

“I am very pleased with the PC I have receieved from PC Specalist. I decided to get my first ever Gaming PC and I cant believe how powerful it is. The only thing I had a problem with is the Elgato 4K60 Game Capture card once installation and adjusting some settings to get game to display on OBS. Apart from that, one of my best purchases I have made in a while.”

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Posted 1 year ago

“I have just bought another laptop from these guys, I have had the previous one for over 3 years, hasn't let me down once. built to my spec requirements and absolutely spot on for me.”

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Posted 1 year ago

“Great ordering process, status updates were regular and clear. Quality of build is really good.”

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Posted 1 year ago

“This is the third computer I have purchased from PC Specialist: 2 PCs and now a laptop. Machine is a lot quicker than my old machine though the battery does need to be plugged in to prevent it draining in around 40 minutes of gaming.”

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Posted 1 year ago

“I've bought several of their laptops recently and the laptops themselves are great. Solidly built and run a treat. The issues I've had have been with getting Windows updated. Each laptop has taken 4-6 hours to get windows fully up-to-date. This is a right pain for me. I've also had a couple of issues with having to authenticate Windows. Sort these problems out and it would be five stars from me.”

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Posted 1 year ago

“Easy to use website to configure computer. Competitive pricing. Solid customer service and rating gave me the confidence to buy. Great updates on progress as computer was built and tested. Quick turnaround for the service. Computer works perfectly (always a relief!)”

Helpful Report

Posted 1 year ago

PC Specialist is rated 4.8 based on 4,908 reviews