Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.29

4.3 Rating 29,791 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 29,791 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional and the cost is reasonable. I Just wish they didn’t go up in price so much every year. My dogs have had no problems but they still go up a lot every year. I don’t know if it’s worth it for me since my dogs are healthy.”

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Posted 4 months ago

“Pets Best not only provides peace of mind as a dog owner, they also have comprehensive packages, good rates and great customer service. Their claims process is easy and quick. I truly value having them!”

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Posted 4 months ago

“Good experience.”

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Posted 4 months ago

“There's an easy process to get a reimbursement started. Fast communication so that I know what's happening. I get peace of mind, knowing my dog is covered in an emergency.”

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Posted 4 months ago

“I would highly recommend pets best pet insurance to anyone interested. I have had nothing but positive experiences and even though there have been glitches, the representatives I speak to at Pet's Best have been beyond helpful.”

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Posted 4 months ago

“Excellent coverage options and responsiveness.”

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Posted 4 months ago

“Pets Best made timely payments when my pet needed two expensive back surgeries. She had great wonderful care by a Vet Neurologist and has fully recovered. We would not have been able to afford these surgeries without pet insurance. I would never be without it.”

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Posted 4 months ago

“The worst insurance i have ever had for my pets. I have had it for 5 years and using it for the 2nd time and they refused payment on all things that are part of our policy. My wife and I are shopping around for new insurance Don't waste your money!! Terrible service as well!”

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Posted 4 months ago

“My dog is my child... pets best gas been there through every rough moment. Luckily I got insurance my my furry kid the moment we got him as a puppy. 2 torn acl surgeries later, pets best allowed me to provide the deserved and due care he needed. Without pets best, I would have to take loans out to cover the surgeries. They provide peace of mind and let me focus on my dogs recovery instead of worrying about bills.”

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Posted 4 months ago

“Absolutely amazing and highly reccomend. I switched from Healthy Paws due to astronomically rate increases and never filing a claim in 8 years. Of course, months later we have high bills for an emergency splenectomy and chemo, which we would not have done if our dog was not healthy and had no other concers. Pets Best processed claims quickly and without issues. I recommend them to everyone and they will be used for all my future dogs and cats based on how simple the experience has been.”

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Posted 4 months ago

“Very easy to submit a claim and a speedy review.”

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Posted 4 months ago

“They are always fast and attentive when I have questions.”

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Posted 4 months ago

“The claim processing time was extremely long and basically nothing was covered even though I have both essential wellness & accidental. There is no chat or e-mail option to reach out to customer service.”

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Posted 4 months ago

“agents were 100% competent and kind, policy does everything it says it will do”

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Posted 4 months ago

“Pets Best dealt with my claim with efficiency and communicated with from throughout the process.”

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Posted 4 months ago

“Pets Best is always there for us. Everything they promise to pay they pay, and they reimburse you almost immediately. I can recommend them 100%”

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Posted 4 months ago

“It’s a very decent company. We will stick with them. Some claims take a couple weeks so just be weary of that but they’re good about reimbursing and being fair”

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Posted 4 months ago

“Excellent coverage and fast payment of claims”

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Posted 4 months ago

“Ease of making a claim, fast response, comprehensive explanation of benefits. Thanks.”

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Posted 4 months ago

“First claim, everything according to the plan I purchased. Reimbursement went to deductible as arranged. Very timely resolution to our Cavapoo's bills. We are happy to know she is covered now for the rest of the year. Premium cost was very reasonable for included coverage. Very happy with our choice.”

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Posted 4 months ago

Pets Best Insurance is rated 4.3 based on 29,791 reviews