Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.30

4.3 Rating 28,865 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 28,865 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

Visit Website

Phone:

1-877-738-7237

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Claims are handled timely and are thoroughly explained.”

Helpful Report

Posted 3 months ago

“It appears to be better than the rest, however fete submitting a bill for my dogs spading, I don't know why they want to see payment/credit card info. Also I understand pre-existing conditions but after a year of coverage for a cough, shouldn't that no longer.be preexisting. Claim for vet visit was denied because the technician attended wile the dr. Supervised, I put in an appeal. Web site is quite easy to use and phone customer service is great.”

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Posted 3 months ago

“While the reimbursement is a great perk, and one of the reasons we decided to get Pet Insurance, the costs to keep it have gotten incredibly high.”

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Posted 3 months ago

“Thank goodness I have Pets Best Pet Insurance. Takes awhile to submit claims but at least quite a few things for my pet are paid”

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Posted 3 months ago

“Little pricey, and they should offer a multi pet discount, but the coverage is very good.”

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Posted 3 months ago

“Pets best has been a good company”

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Posted 3 months ago

“Overall pretty good value. I usually get reimbursed for my claims. This last one took way too long to process, almost exactly a month. But most importantly, I feel safe that my pet is covered from major accidents and happy with what I pay.”

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Posted 3 months ago

“Very fast in determining claims. Did not cover the charge for an emergency room visit ($400) which the vet charged. I think they should cover that in emergency circumstances. Otherwise, so far, so good.”

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Posted 3 months ago

“Reliable, good claim response times”

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Posted 3 months ago

“There are things that are not covered and I don't understand that.i.e.Lymes disease shot”

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Posted 3 months ago

“Premiums continue to go up and coverage is minimal. Insurance in general is extremely expensive but necessary I guess.”

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Posted 3 months ago

“on the whole, Pet's Best is, well, the best insurance I've ever had for my animals. they've covered costs as I'd expect, and have been pretty easy to deal with. One star off because of documentation being rejected for odd reasons, and for claim processing sometimes being slow. Despite that, I'm a fan, and would highly recommend Pet's Best based on my experiences so far.”

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Posted 3 months ago

“I am very pleased with Pets Best Pet Health Insurance. The only reason for giving it a 4 star is that claim processing is slow. I would recommend this insurance”

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Posted 3 months ago

“Their Insurance pricing as a competitive edge over other companies”

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Posted 3 months ago

“Good communication.”

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Posted 3 months ago

“Great, Everything was fast, easy and convenient. My only complaint is that they didn't cover some items related to my cat's emergency procedure (dental fracture emergency) because I didn't have dental coverage (this was an emergency involving a tooth, not a dental procedure)”

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Posted 3 months ago

“Very timely”

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Posted 3 months ago

“very responsive to claims! Helpful with helping me reducing premium to more affordable.”

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Posted 3 months ago

“I really wanted to give it a five star rating but pet‘s best pet health insurance has gone up in price tremendously since we signed up our dog seven years ago.”

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Posted 3 months ago

“I'm waiting on a claim to be processed right now, but other claims were taken care of quickly and efficiently. I'd recommend Pets Best to anyone wanting reliable, dependable insurance for their fur baby”

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Posted 3 months ago

Pets Best Insurance is rated 4.3 based on 28,865 reviews