Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,854 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,854 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 24th July 2025

Anonymous

Rack Attack 5 star review on 23rd July 2025

Saverio R

Rack Attack 5 star review on 12th June 2025

Jerry M

707

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service with prompt delivery”

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Posted 1 year ago

“i contacted rack attack winnipeg about a week ago about a product i am trying to buy and never heard back. I cntacted rack attack ottawa on friday morning with the same question and have yet to hear back despite them being open all weekend. not sure why the lack of response but doesn't seem a good way to conduct business”

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Posted 1 year ago

“Emailed customer service for a quote on a system and received an itemized list the next day. Fast , free shipping within 3 days . I did call the Mississauga store during installation and was given the advice I needed . Beautiful system, no more lifting to the top of an F150 ! ( This picture was a trial of the system therefore I did not add bow and stern lines used to travel)”

Rack Attack 5 star review on 2nd June 2024

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Posted 1 year ago

“I had great service and they needed up delivery to my house in a timely manner”

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Posted 1 year ago

“Though I ordered it online through SW online store, NW staff Corry helped me choose the Thule Xporter Pro system. So helpful and knowledgeable.”

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Posted 1 year ago

“Rackattack was great to work with! I love my new Kuat SR rack. Super easy to load my Bike and it is super secure!”

Rack Attack 5 star review on 1st June 2024

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Posted 1 year ago

“I love Rack Attack”

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Posted 1 year ago

“Got the wrong 2 bike add on rack shipped to me .. I was so confident that RA sent me the proper unit I started installing w/o checking the tire cups til the end … Not good .. Hours of my own time lost other than a lesson well learned 😵‍💫”

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Posted 1 year ago

“Fantastic sellers and product is outstanding. Appreciate the quick shipping and great support!”

Rack Attack 5 star review on 30th May 2024

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Posted 1 year ago

“Kenny did an excellent job installing my Kuat Ibex Bed Rack. This is the most functional rack system I have ever owned. Will upload pics soon!”

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Posted 1 year ago

“Good selection, great information”

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Posted 1 year ago

“Great place with knowledgeable staff. They listened to what in needed in a crossbar rack for my truck cap and asked questions to make sure I got what was needed. Price was better than I found locally at other retailers. Will be back to shop for my next upgrade.”

Rack Attack 5 star review on 28th May 2024

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Posted 1 year ago

“Fast delivery”

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Posted 1 year ago

“There was a plastic piece already broken when we received the item”

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Posted 1 year ago

“Good quality product. Quick delivery”

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Posted 1 year ago

“Very efficient. We have not yet installed the system”

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Posted 1 year ago

“Found everything I was looking for to jimmy-rig my old Yakima round bars onto my 2015 corolla. Parts came quickly, and now I am ready for adventure!”

Rack Attack 5 star review on 27th May 2024

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Posted 1 year ago

“Wanted a Thule box on my Volvo S60 for stuff, not skis. Struggled with R*I website. Struggled with Thule website literally for hours trying to match my needs to a cargo box. Worst website ever. R*I had minimal stock to look at. Couldn't locate a single example in the entire state. Discovered Rack Attack. 1. They have knowledgeable sales people on phone and in person. 2. They hgave tons of stock so you can actually see the product instead of looking at long distance shots of Nordic fiords or grainy FB Marketplace images. 3. The Rack Attack Boston web site (Framingham, MA) has actual pictures of sedans JUST LIKE MINE on which various Thule boxes are installed. Instead of looking at tables of length, width, height (Metric and Imperial) on Thule's site, I found the one I wanted after 4 minutes. Skip the wasted research and go straight to Rack Attach. Also, consider not buying the "installation." Instead, click, snap, click, snap, click, snap, click, snap and your're done! Oh, one more thing. I left the key to my Volvo-branded load-bars at home. The rack was locked and stting in the back seat. The sales guy noticed it was in fact made by Thule. Gave me a new numbered key. All is well. Ended up with Thule Force XT - L. It's very nice.”

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Posted 1 year ago

“Staff were knowledgeable and experienced. A pleasure.”

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Posted 1 year ago

“Components were stolen from my lift assist kayak rack. Staff Alex at Rack Attack East in Portland Oregon, quickly assessed my missing components, next assembled them and then took the time to rebuild my Hullsvator rack. This staff person totally went out of their way to make sure I was taken care of and I will definitely be a loyal customer for a long time to come!”

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Posted 1 year ago

Rack Attack is rated 4.8 based on 4,854 reviews