Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,760 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,760 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 6th May 2025

688

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You never have the items I order in stock even when you say you do. Every order gets backordered with no follow up”

Helpful Report

Posted 1 year ago

Sam, I am sorry to hear about your experience with Rack Attack. I will reach out to you right away, via email. Thanks, Matt Rack Attack

Posted 1 year ago

“Outstanding service, and of course, great products! 👍”

Helpful Report

Posted 1 year ago

“Quick delivery, easy installation.”

Helpful Report

Posted 1 year ago

“Excllent. My roof box key broke off and I had a trip in two days. They got me the keys in time ordered in from Toronto and threw in an extra key.”

Helpful Report

Posted 1 year ago

“Fast turn around time and the product was great!”

Helpful Report

Posted 1 year ago

“Rack Attack of Tampa provided me with GREAT service. Hunter went out of his way to assist me with selecting and installing several necessary adaptors so that I could get my Thule Bike rack to fit my new Subaru. Thank you. HIGHLY RECOMMENDED!”

Helpful Report

Posted 1 year ago

“Great service and prices. This is better than going to the dealer directly.”

Helpful Report

Posted 1 year ago

“I phoned Turk in the King of Prussia store for help with Thule racks. He spent a lot of time answering my questions and it was very productive. Previously, I tried to get the answers I needed online but was unsuccessful. There is nothing that compares to speaking to a live person. There are issues with communication that can't be resolved online. I was under the impression (after using many racks) that all racks clamped onto the fixed roof mounts. Turk explained that some Thule racks are screwed into the roof mount. Major difference. Extremely helpful. Thank you Turk; Rack Attack.”

Helpful Report

Posted 1 year ago

“Easy process. Website confirmed the fit for our vehicle and all worked out. Quick problem free delivery.”

Rack Attack 5 star review on 18th February 2024

Helpful Report

Posted 1 year ago

“The replacement keys worked perfectly and received within a few days. I'd recommend these guys.”

Helpful Report

Posted 1 year ago

“Good, fast service—will use again.”

Helpful Report

Posted 1 year ago

“Great rack and thanks to you guys I got a great price and fits to my truck perfectly!”

Rack Attack 5 star review on 12th February 2024

Helpful Report

Posted 1 year ago

“Shopping experience - excellent, staff very responsive, friendly and accomodating. Highly recommend. Part took a while to arrive from US but arrived in great condition. Overall process was painless and simple, I appreciate that. Attached pic shows new part on left. Thank you.”

Rack Attack 5 star review on 11th February 2024

Helpful Report

Posted 1 year ago

“Rack fit perfectly! Looks insanely good on are new Kia EV9!!”

Rack Attack 5 star review on 7th February 2024

Helpful Report

Posted 1 year ago

“Hey fantastic experience with Rack attack Super quick delivery Thank you so much”

Helpful Report

Posted 1 year ago

“Great website with important information and easy to order. Rack came on time and as promised with everything working and in order.”

Rack Attack 5 star review on 5th February 2024

Helpful Report

Posted 1 year ago

“Perfect service”

Helpful Report

Posted 1 year ago

“Great service fron Rack Attack. Easy to order. Uses paypal, Apple pay and others, thus no need to give then your credit card number. Very fast delivery. They also have a price match 30-day garanty. I will keep purchasing from this retailer and I also recommend you give them a try”

Helpful Report

Posted 1 year ago

“Best price, super quick.”

Helpful Report

Posted 1 year ago

“Rack Attack as usual were outstanding! Not only they hold my order because someone there realized the rack posts wouldn’t fit my vehicle. The rep made sure everything was right. Every interaction with Rack Attack is always a great experience.”

Rack Attack 5 star review on 25th January 2024

Helpful Report

Posted 1 year ago

Rack Attack is rated 4.8 based on 4,760 reviews