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Reviews.io Reviews

4.9 Rating 585 Reviews
100 %
of reviewers recommend Reviews.io
4.9
Based on 585 reviews
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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About Reviews.io:

REVIEWS.io aims to grow your online reputation through authentic reviews. As Google-licensed partners, we'll improve your Google ratings as well as offer seamless integration with many eCommerce platforms and shop services. Already have reviews? Our services will allow you to integrate with popular social platforms and share UGC, driving conversion rates, improving your reputation and building trust with your customers.

Reviews.io 5 star review on 4th December 2020
Andrew Butler
Reviews.io 5 star review on 4th December 2020
Adam Pearce
Anonymous
Anonymous  // 01/01/2019
Luke was really useful and helped solved my technical issues!
Helpful Report
Posted 7 years ago
Altitude Internet have been using Reviews for a review platform for our business for the last month and are very happy with the service. The portal is straight forward and easy to use, it commands high rankings in the search engines and the quick invite process is easier than other platforms to use. 5 Stars. Recommend.
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Posted 7 years ago
Awesome support, awesome service, very happy
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Posted 7 years ago
We were looking to integrate both product and company reviews on our website, but also find a way to include company reviews of our high street stores. The important things for us were ease of use, services offered, customer experience but also and rather importantly that the solution was affordable. We had already had conversations with many competitiors, but Reviews.co.uk was the only platform that ticked all these boxes. In all honesty, we thought we would trial it and see how it went and if we needed to find a more expensive solution then we would. We haven't needed to! Reviews.co.uk has been a pleasure to use and their platform has evolved massively since we started using them. We started with company reviews, moved on to add product reviews, are about to go live with Expert Answers on our website and have just discovered and implemented the 3rd party company review option. The platform is easy to use from initial set up, to website implementation, to replying to reviews, reporting, automated emails, etc. and the customer service has been unbeatable. It has been very positive for us in terms of the numbers of reviews we receive both on products and as a company and we believe Expert Answers will add even more to our website and customer journey. Conversions are up, but also we are able to address any issues raised and hopefully restore customer faith where a negative review has been left. Previously we may never have had to chance to reconnect with this customer. Every time I think reviews.co.uk can't improve, they seem to add a new string to their bow. We couldn't be happier with the platform or service offered and I would highly recommend them to other retailers.
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Posted 8 years ago
After struggling through conversations with numerous other review platforms and eventually discovering they didn't do half of what they claimed to or cost a small fortune, we came across Reviews.co.uk. The team are so helpful and friendly, the technology easy to use and does what it says it will, amazing! So happy we found them!
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Posted 8 years ago
Reviews.co.uk is very simple for our customers to use!
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Posted 8 years ago
Real people run this company. Real people you can talk to about your requirements, real people who listen to those requirements, real people who act on those requirements. It's great value, the team are great, and if anything is not quite right you can be sure of assistance. Bit of a no-brainer really.
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Posted 8 years ago
They were helpful with my request, and quick to respond.
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Posted 8 years ago
Reviews give customers confidence in dealing with a company that they haven't dealt with before. We find that customers will often mention reading reviews before placing an order with us. It also keeps us conscious that we have to get things right every time to encourage reviews.
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Posted 8 years ago
I have been so pleased with Reviews.co.uk, i can honestly say that our sales have massively increased thanks to the reviews collected. Reviews.co.uk offer an easy to understand and manage client portal. Their staff are always on-hand to support my requests and resolve any issues very quickly.
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Posted 8 years ago
By far the best experience of after sales support I have received, and I have been in the business for more than 25 year. Very friendly, informative and helpful. Plus the admin panel for sending review invites is very intuitive and extremely easy to use. Definitely worth 5 star in my opinion and would definitely recommend to any other company that is looking to use a review site.
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Posted 8 years ago
We have found it to be really good. It has been a nice and easy system to work with and very user friendly for customers to review. The process is quick for customers, allowing them to review without the faff of signing up.
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Posted 8 years ago
Great service every time. Any issue is answered within minutes. Always improving and adding new features on!
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Posted 8 years ago
Been a pleasure to work with from the start, always been on hand to assist us when needed.
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Posted 8 years ago
We're a huge fan of this service. We've used reviews.co.uk for years and have found the service delivers significantly higher conversion rates than Trustpilot and is literally one quarter the price. The backend reporting is a joy to use which was a major issue with our previous provider Feefo. The team is very responsive and they're always developing new features like NPS scores. And they pay tax in the UK - how refreshing!
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Posted 8 years ago
Reviews customer service team are always helpful and the system is simple to use for both merchants and customers alike
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Posted 8 years ago
Competitive pricing options, Great customer support, Excellent user friendly platform! Way above all the other review sites around. Very happy and would definitely recommend!
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Posted 8 years ago
I've been really happy with service. Especially the fact that I can ring the help line and speak to an actual human and get instant help! As a small company, this makes a huge difference. I would definitely recommend.
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Posted 8 years ago
The platform is easy to use, the support staff are attentive and the pricing is fair. Very happy!
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Posted 8 years ago
Great service, really easy to use system and to setup. Had a few issues along the way but customer service, shout out to Alice! Have been exceptionally helpful and dealt with our issues in great time. We'd recommend them to any company looking for a simple but powerful review system.
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Posted 8 years ago
Reviews.io is rated 4.9 based on 585 reviews