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Reviews.io Reviews

4.9 Rating 583 Reviews
100 %
of reviewers recommend Reviews.io
4.9
Based on 583 reviews
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Reviews.io Reviews

About Reviews.io:

REVIEWS.io aims to grow your online reputation through authentic reviews. As Google-licensed partners, we'll improve your Google ratings as well as offer seamless integration with many eCommerce platforms and shop services. Already have reviews? Our services will allow you to integrate with popular social platforms and share UGC, driving conversion rates, improving your reputation and building trust with your customers.

Reviews.io 4 star review on 12th July 2021
R3 Data Recovery Ltd
Reviews.io 5 star review on 4th December 2020
Andrew Butler
Reviews.io 5 star review on 4th December 2020
Adam Pearce
Reviews.io 5 star review on 26th September 2019
Rinaldo
Anonymous
Anonymous  // 01/01/2019
Helpful customer service when you can't find the solution to your problems.
Helpful Report
Posted 6 years ago
Our contacts at Reviews.co.uk are really friendly and have been helpful from the very beginning. They are keen to work with you, but are not pushy at all - even before you have signed up! Their general attitude and aptitude meant I had the confidence to sign up to the service and it hasn't disappointed. The interface is well designed and a pleasure to use. Its lovely to read and respond to the many many positive reviews we have been getting, and the recurrent themes that I hear from them show that all the effort we put in to customer service has paid off. Google seems to pick up on the new reviews coming in relatively quickly which is also good. The much lower number of people who did not seem to have such a great experience with us are a great opportunity to improve our service and in some ways much more useful than the positive responses. I've even managed to turn an experience from bad to good, so its also a good intervention point to keep an eye on. All in all its a great service, easy to use and with a good support team should you need it.
Helpful Report
Posted 6 years ago
Great customer service from the moment I initially contacted them! Lewis couldn't have been more helpful, the product looks fantastic and the price structure is very reasonable. I would recommend reviews.co.uk and Lewis to any business looking to bolster their online reputation with reviews - they are the experts!
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Posted 6 years ago
Dealing with Lewis and the team at Reviews has been a pleasure. We have found Reviews easy to install and set up and Lewis has been on hand throughout the process to answer any questions and, most importantly to offer advice to help us get the most from the service. Good effort guys!
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Posted 6 years ago
Luke was amazing. Super quick to respond and he even went into our code and helped us add/modify the widget. Very impressed!
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Posted 6 years ago
Lewis was really friendly and helpful from the outset, patiently talked me through the process and how I could deal with the particular demands of my business to get the best results. I am delighted to have signed up with Reviews and I look forward to building our client reviews. Richard Saunders
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Posted 6 years ago
Problem solved - thanks!
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Posted 6 years ago
Reviews.io is an exceptional company that helped us with implementing a professional and effective reviews system. Vitesh, Hitesh and Luke have been tremendously responsive to every inquiry we had. Highly recommend!
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Posted 6 years ago
Alice was very responsive and looked after my wishes in a very prompt and professional manner!
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Posted 6 years ago
What a great and easy-to-use product. Reviews.co.uk was very helpful in getting us set up and we love that the platform provides us with extra tools that are relevant to our business. Would highly recommend!
Helpful Report
Posted 6 years ago
Very Helpful and accommodating
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Posted 6 years ago
Alice is a gem, the support I have had from her is first class.
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Posted 6 years ago
As ever Reviews has great customer support! I spoke with Alice to get myself set up with our second account and she was brilliant. Thanks Alice!
Helpful Report
Posted 6 years ago
We have been with Reviews for a long time. The staff have always been very helpful (normally I speak to Alice or Matt), originally it was a choice between reviews.co.uk or Trustpilot but the rep at Trustpilot filled us with no confidence. Recently Trustpilot again tried to get us to sign up, and we almost did (in addition to reviews not replacement) due to the very nice guy 'Luke', but they snatched defeat from the jaws of victory with their high pressure deadline sales tactics, hidden clause contracts and general feeling of double glazing salesmanship. The worst part is Trustpilot make you feel forced into it by hosting unsolicited reviews and refusal to remove them as they are deemed to be the reviewers content. We have pointed out that some are clearly fake and libelous from competitors and that as publisher Trustpilot are therefore liable for propagating such material without fact checking. If you were thinking of using TrustPilot over Reviews, then quite simply DO NOT DO IT in our opinion. There are other review companies, but I can not comment on them as I have had no dealings with them, but I can certainly RECOMMEND REVIEWS.CO.UK due to their systems working and the staff being helpful 5 out of 5 for sure. Being one of the first in our industry to use a review platform, it is fun to notice that several of our competitors now also use reviews.co.uk and I have no doubt that is because where we lead others then follow in our niche (imitation is the highest for of flattery).
Helpful Report
Posted 6 years ago
We've been using Reviews.co.uk for over a year and find their simple integrations take care of all our product and company reviews. If you have a support query, they are very proactive and responsive, it seems nothing is too much trouble. Having looked at all authoritative providers before signing up with Reviews.co.uk we feel that we made the right choice. #Winning
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Posted 6 years ago
Alice, in customer services sorted a problem and was brilliant
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Posted 6 years ago
Lewis is my guy from this company. Don't settle for low cost apps out there! your business deserves everything!
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Posted 6 years ago
Luke was really helpful and solved my problem for me. 10/10 would recommend, and he had cool glasses.
Helpful Report
Posted 6 years ago
I am extremely pleased with Reviews.co.uk as our company review platform. It is feature-rich and represents value for money relative to the competition. The support is responsive and because Reviews are not a ginormous corporation I often find myself talking to the same support agent - mostly Alice - which makes it easier to resolve ongoing issues across a number of days. We have been recently working to fully utilise some of the advanced features such as product reviews and automatic review collection, and are looking forward to the results!
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Posted 6 years ago
Really helpful support and a great platform!
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Posted 6 years ago
Reviews.io is rated 4.9 based on 583 reviews