Royal Mail Reviews

"Absolutely shocking service\u2026. Pay extra for 24 hour for a parcel travelling 15 miles away. 48 hours later this parcel is no closer to its destination. Royal Mail hide behind the small print \u2018we aim\u2019 and obscure tracking updates. Will definitely not use again and will opt for the likes of DPD etc"

"Scammed of $700K. Recovered everything with supreme assets"

"Lost money to a crypto scam? Contact recovery team now at Sup*reme*asset7*@*gmail.*com to start your full refund process."

"Lost money to a crypto scam? Contact recovery team now at Sup*reme*asset7*@*gmail.*com to start your full refund process."

"Item not delivered despite text messages from Royal Mail\r\nHad an item sent by 48 hours delivery from a company via Royal Mail on 29th December. Received a text message to to expect delivery on 31st December from Royal Mail themselves. After finishing my 12 hour night shift I waited all day until starting my next 12 hour shift. Nothing delivered. I was exhausted having no sleep. Friday 3rd January. I finished my 12 night shift and Received another text message from Royal Mail saying our local Burton-on-Trent depot had received the item and it will be delivered today. This time with a timeslot of 10.23 to 14.23. Again stayed awake for fear of missing the delivery and back to work tonight.Now 14.30 on 3rd and no delivery. Sent on 29th on 48hour delivery and nothing delivered. Why send the two messages and then not fulfill the promises? Never have a problem with other couriers. Evri, DHL and Amazon's own network always arrive with in their alloted delivery times. Royal Mail just false promises. It's 5 degrees with no snow or ice around Burton, so no excuse for being unable to deliver as promised."

"Stated on my order to deliver to my safe space which is my porch and is always open. Instead Royal Mail delivered it to a random blue bin somewhere on my estate so thanks to Royal Mail my daughter has no trainers for Christmas but someone else does. This is an official complaint. I am appalled at how chronic this service is. Tracking number TQ591862576GB I want refund and compensation for the stress and an expanation as to why the delivery driver cant read? Or spell? Whats a blur bin. Absolute joke. Well done Royal Mail. You are the worst. Worse than Evri and that's saying something."

"Royal Mail lost my delivery. On the app the delivery update read that my item was delivered to a safe place and said they left a card at my address with details of the safe place. I requested for this delivery to be made to the post office and have visited the post office severally and they don\u2019t have my delivery. Royal Mail customer service claimed that the delivery has already been made and was to my post office even when the tracking update showed it was in a safe place. The customer service claimed that the app doesn\u2019t show the exact delivery location but can only be tracked by them. The proof of delivery also is not my parcel as my parcel was in a brown envelope completely different from what shows on my tracking. They have refused to take ownership and insist that a delivery was made."