“mark daniel burnett sotrting co,m,plan sorting fbi cia parcels courts world
mark daniel burnett arer my psarcels whtrer thay telphon on head mi6 mi5 met police office in sorting office compan whtrere thay intergahtion mod sas markl daniel burnetf i refund no payment stolon mark daniel burnett 12/07/1974 kemps [place 89 f.lat 20 rackham rd nr33kjq can getr my adfdres courts”
“I hate when I order from companies and they use Royal Mail, the service is always terrible! Twice the tracking option has told me they accidentally sent my parcel to a different depot, the tracking service is so far behind the times compared to companies like DPD, handling fees are extortionate and customer service is always making excuses. I wish I could choose which delivery company to use when ordering things online because DPD are definitely my favourite”
“Where do I start?
-Tracking items is an absolute nightmare as they never update there website so you waste money paying for Tracked&Signed.
-The don't redeliver despite having booked redelivery 3 times for the same parcel!
-They make stupid excuses whenever complaints and claims are made about lost parcels.
-They sign away about items being delivered when in reality, they haven't!
There awful service has effected me as an individual and as an employee at a company that uses their services regularly and heavily rely on them. I's time we find a new postal service”
“I tried to track my parcel with the Royal Mail Parcel Tracking service which kept telling me that it would update me once Royal Mail had attempted to deliver the parcel. So, with no idea when it was due, I waited in for a whole day but popped out the next day for some shopping only to discover a note stating that they had attempted delivery and sent my parcel back to the depot. If you are going to have a parcel tracking service then make sure it works. Otherwise, it is pointless!!!! 😡”
“I filled in a form for loss of item sent 1st class in May this year for £10.50 and I am still waiting for the compensation. I have never claimed off Royal Mail before.”
“ordered a dvd. and no parcel from royal mail got sent out 1st class guarnteed no services what so ever been a week since it was despatched its nothing but problems with your services if ostrich's burry there head in the sand you lot need to bury your heads in the sack in shame will you ever improve services No only take from public by putting prices up all the time shame on you”
“30 pounds i be come in sorting office to pick mark daniel burnett 12/07/1974 kemps place 89 rackham rd norwich norffolk nr33jq irterm from china pick up fast thing tomorrow at 7 am”
“Had an item from China, cost £30, I had to pay £3.20 to custom, I had no idea when it arrived in the UK, I got no card telling me I had to pay
I only found out by contacting RM by chance. So I tried to pay for it online twice it said "ooop's that didn't work " so had to wait 25 minutes
on the phone and pay £11.20 an extra £8.00 for their fabulous handing charge and service an utter rip off for a monopoly, you cannot pay it to customs your self. So they can treat people with complete contempt, people need sacking!
Dave Leigh
I”
“Tracking services are terrible . It's 2019 , nearly all delivery companies give you an estimated time of delivery. You just have to hope your in when royal mail deliver because it could be anytime !”
“parcel sent from uk to dublin, has still not arrived 9 days later even though i posted it 1st class signed for,rang them and was just fobbed off with protocol saying i have to wait a month to make a claim,the royal mail is no longer fit for purpose and people are much safer using another RELIABLE firm who will actually deliver your items and deliver them in good time AVOID....”
“Royal Mail should be closed down when there are other companies who charge even less for the next day delivery and you will definitely get it next day, if you send a package thru royal mail you must forget about the package because it is lost and no one seems to know where it is. Two times happened to wait for a delivery from Royal Mail both times the package is gone when called they quickly play dumb even redirect me in Scotland to mock me, and when call again transfer me again to someone else I made complaints but its like no use they keep doing it, you package is gone for good they keep it probably then read to you their policy, people should take them to court, I do not recommend royal mail.”
“The worst mail service I have ever known. Not only do they deliver on time. They cannot tell you where your parcel exactly is.
My parcel should have been delivered on Monday the 5th of August and today it is 8th of August today and all I get from Customer Service that it is on Transit and they have been saying this since the 5th of august.
Very dissatisfied customer”
“Sent an anniversary package using Special Delivery Guaranteed by 1pm, they’ve sent it to somewhere completely incorrect, said they don’t know where it is and laughed at me on the phone when I said compensation will not solve this disgraceful behaviour.
Then they eventually found my package 5 days later, send it to the correct address, took my postage label off of it and made my partner pay for it in order to pick it up from them!
He showed them proof I’ve already paid for it and hey said they can’t give it to him unless he pays!
Disgraceful, joke of a company and I hope you go bust and everyone will slowly realise they should not use you for anything ever again.
I will not from now on. Will book a courier even for the tiniest letter.”
“Do not use Royal mail service, if they damage the item, they cannot offer compensation, reason "the item had not been packaged in accordance witch RM packaging guidelines"”
“Do not use Royal mail service, if they damage the item, they cannot offer compensation, reason "the item had not been packaged in accordance witch RM packaging guidelines"”
“Sat fresh flowers and melting chocolate in their dispatch office for 16 hours, failed to make same day delivery. Said it was due to having to use a relief driver. The individual reported our drive as being inaccessible but, on being asked again, could not now be sure. Suggested I seek compensation from the flower company! Disgraceful, insulting service to all, never again”
“Seriously is so annoying. From last 3 month letter are opened. Parcels not delivered. Someone better do something about this or Royal Mail will be bankrupt very soon.... postcode WS5”
“3rd parcel not delivered for a week in the space of 5 months, 1st parcel was 1st class which should take 3 days maximum but took over a week. Typical rubbish excuses from royal mail when complaining. They are no longer to be trusted to deliver the majority of the UK's parcels and letters.”
