The AA Reviews

Name: The AA
Rating: 2.77

2.8 Rating 2,059 Reviews

44 %

of reviewers recommend The AA

Company Reviews

Questions

Metrics

2.8

Based on 2,059 reviews

Customer Service
Communication Channels	Telephone

Visit Website

Phone:

03300 531 100

Email:

customer.solutions@theaa.com

Write Your review

Tell us how The AA made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Even to get someone to talk to was a chalange in the first place then I was told to wait one hour, that increased to nearly 3hours. when I called again had to listen again an advise how to stay safe on road side. I learnt that since my flat battery is not life thretening I was placed at the end of the queue... as if they were A&E or firefighters. Apparently 'average' waiting time in capital is 3h that means that some drivers probably wait half day for assistance bear that in mind this cold winter.”

Helpful Report

Posted 7 years ago

“This company is utterly useless. I have had cause to call Relay 3 times in the last 5 years. Each time it’s taken 3 to 4 hours to pick me up. In the last case I am now waiting in South Mims for my second pick up. UTTER UTTER rubbish. Do not use them. Also my bill is £218 a year. But if I’m a new customer it’s £139. Never use them or stay with them for longer than a year if you do. What price 40 years loyalty”

Helpful Report

Posted 7 years ago

“Very easy to deal with”

Helpful Report

(Car Insurance) - Posted 7 years ago

“Whil st stationary a car reversed into me. The AA were unable to recover the costs of repairs, I had 9 years noclaims whitch l did not have protected and have been penalised with the loss of 5 years noclaims. I am lost for words”

Helpful Report

(Home Insurance) - Posted 7 years ago

“07895993749”

Helpful Report

Posted 7 years ago

“Awfull service 4!hours waiting”

Helpful Report

Posted 7 years ago

“Worst service”

Helpful Report

Posted 7 years ago

“5 hours waiting worst service”

Helpful Report

Posted 7 years ago

“really friendly and helpful, calmed me and reassured me about my vehicle. Helped me so much and made sure everything was ok before driving off”

Helpful Report

Posted 7 years ago

“Very good service and pleasant experience”

Helpful Report

(Home Insurance) - Posted 7 years ago

“any probs delt with plain english speaking persons.can negotiate a better price by phone and speaking to a sales advisor no prob”

Helpful Report

(Car Insurance) - Posted 7 years ago

“Good”

Helpful Report

(Car Insurance) - Posted 7 years ago

“Very good”

Helpful Report

(Car Insurance) - Posted 7 years ago

“The customer service is rude and I would not insure with aa again they sent the renewal to my old email never sent a letter and charged £32 to cancel it”

Helpful Report

Posted 7 years ago

“Left me without heating for four weeks kept having to chase them bad customer service absolutely disgusting company that don't care will never use again”

Helpful Report

Posted 7 years ago

“Actual breakdown is ok. But automatic renewal is a big con. They charge loyal customers more than new customers. Big con”

Helpful Report

Posted 7 years ago

“Oh no they told me last week not to bother again I'm out of time for the ombudsmen too. Like I mention I would hate for other customers to be in the same situation. I call it a public service to my fellow travellers. I would hate for other customers to be treated as poorly as me”

Helpful Report

Posted 7 years ago

“Lost my car key on a trip to Wales. Your response was to try to sell me an upgrade. Fine. Agreed to it. Luckily got cut off on mobile, so nothing happened. No follow up calls. Nobody gave a toss that we were miles from home with nowhere to stay and small children abandoned. Wretched. As far as AA was concerned we could have died before you did anything. You will never receive a penny from anybody connected with me or my family ever again. Cheers.”

Helpful Report

Posted 7 years ago

“I took out full cover for £13 a month.Noticed they had taken payments of £26 after the first year. They said I was sent notification by post but I wasn't, So, why not e-mail notification? guess that's harder to "loose". Phoned to complain but not interested, membership cancelled.”

Helpful Report

Posted 7 years ago

“FOC Courtesy rescue because my husband was a customer for 8 years - they rescued me from a breakdown in the middle of the M25, during rush hour - the AA man also waited with me until I was safely on my way home in a cab! Amazing service, Thank You!!”

Helpful Report

Posted 7 years ago

The AA is rated 2.8 based on 2,059 reviews