Name: The AA
Rating: 2.79

“have been waiting for 5hrs, coming up on 6 hrs soon.... waiting roadside for recovery. time kept being adjusted in every five mins which put eta sometime in the next five mins and so on until we called them up and they admitted they have no drivers at the moment. never mind we are without power, heat, water, food or restroom roadside in the middle of nowhere in 13c, rain and strong wind... (no power=no hazard lights, no charging of anything...do I have to spell dangerous?)so the car is not much warmer at this point..... I am cold and getting sick, in these times even if it turns out I am about to get a common cold with fever and cough I will need to stay off work and get an unnecessary covid test, taking away space and time from people who probably need it more than I will.... can someone tell me who’s going to cover that? third time I am using my phone as desperately hoping to save my 30% battery that I have left... rest reassured I will definitely remember my birthday for a very long time. thank you - absolutely memorable.”

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Posted 5 years ago

“have been waiting for 5hrs, coming up on 6 hrs soon.... waiting roadside for recovery. time kept being adjusted in every five mins which put eta sometime in the next five mins and so on until we called them up and they admitted they have no drivers at the moment. never mind we are without power, heat, water, food or restroom roadside in the middle of nowhere in 13c, rain and strong wind... (no power=no hazard lights, no charging of anything...do I have to spell dangerous?)so the car is not much warmer at this point..... I am cold and getting sick, in these times even if it turns out I am about to get a common cold with fever and cough I will need to stay off work and get an unnecessary covid test, taking away space and time from people who probably need it more than I will.... can someone tell me who’s going to cover that? third time I am using my phone as desperately hoping to save my 30% battery that I have left... rest reassured I will definitely remember my birthday for a very long time. thank you - absolutely memorable.”

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Posted 5 years ago

“Very good cover provided, not used as yet. Only down side is that I had to pay £20 on change of my address, can't understand why they are allowed to do this, very wrong.”

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(Car Insurance) - Posted 5 years ago

“Although everything was arranged online, I asked for documents through the post, it took two/three phone calls to eventually get my Certificate of Insurance. I have road-side assistance, since taking out i have changed my car, and because my old car registration is on the card it isn't valid so another phone call to change - bonkers. Whether I will renew is another question.”

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(Car Insurance) - Posted 5 years ago

“Useless at getting into locked cars. He basically turned up with a bit of wire that looked like a coat hanger and was more concerned that he'd dropped this so called 'specialist' piece of equipment in side my car then buggered off. £120 on a locksmith who came with a proper tool for the job, the wire was stronger and plastic coated with a handle on the end that you pull once it's on the inside door handle. He opened it first try. What is the point of the AA if they don't have the right tools for job and staff that can't be bothered!!?? He'd decided the only way in was to smash a window before he'd even tried, absolutely useless. So I'm paying for AA membership and forked out £120 on a locksmith, it's only a 57 plate Clio, god help anyone locked out of a newer car.”

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Posted 5 years ago

“Last year paid £172 for cover ,this year has jumped to £253 ,cancelled 3 days before cover due to end ,they have still took the £253 the next day and 2 days later have took another £253 told will have to wait 6 - 10 days for my money .Did not call them out what a bunch of cowboys ,be warned .”

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Posted 5 years ago

“The AA has been amazing with their service so easy to deal with. I would certainly recommend them.”

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(Car Insurance) - Posted 5 years ago

“A big shout to AA man Kevin in Portsmouth couldn't have got home without him, top man!”

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Posted 5 years ago

“After 35 years with AA they quoted me £323 for the same cover with Green Flag £96. I am a pensioner and I think they are taking the proverbial for somebody who has been so loyal to them. I'm afraid loyalty means nothing to these companies. Every year you have to look around.”

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Posted 5 years ago

“Competitive premium but even better - we are changing a vehicle and they cover the previous vehicle for 14 days so if you have bought a new car and want to sell the old one after, you are still insured for a limited period. A really useful customer-facing option which few people know about and not something I have heard other companies offer. I don't know if there is a limit to the number of times you can get this e.g. if you buy and sell cars more than once a year. Very friendly staff handling the callMark”

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Posted 5 years ago

“I was sold a battery when the AA man told me that I need a new battery,I was charged £120.00 ,I found out the next day I could have bought the exact battery for less than half the price. I didn’t think AA will rip you off. Needless to say I won’t be renewing my membership next year.”

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Posted 5 years ago

“Really helpful and changing my policy as changed my car did not cost much at all to do Aa breakdown cover to with them”

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(Car Insurance) - Posted 5 years ago

“Have belonged to the AA for many years. Have always had good service when needed.”

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(Car Insurance) - Posted 5 years ago

“I have no regrets about getting my car insurance with yourself”

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(Car Insurance) - Posted 5 years ago

“Very happy with the service provided”

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(Home Insurance) - Posted 5 years ago

“All whent really well with solicitors which the AA provide,”

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(Car Insurance) - Posted 5 years ago

“First class organisation. Exceedingly good value with regards to both motor and house insurance.”

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(Car Insurance) - Posted 5 years ago

“Not as good as churchill poor communications changed car literally day of renewal and they charged me for it which in over 30 yts of driving I've never been charged for this before I shall ne going back to churchill when my renewal date comes”

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(Car Insurance) - Posted 5 years ago

“By far the best insurance company I've ever dealt with”

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(Car Insurance) - Posted 5 years ago

“AA SCHOOL Fiesta GJ20 KKY DRIVEN BY A WOMAN OVER SPEED LIMIT ON 20MPH LOCAL ROADS, SPLASHING PUDDLES ON TO PEDESTRIANS. JUST DOING HER DAILY SCHOOL DROPS.”

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Posted 5 years ago

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