The AA Reviews

Name: The AA
Rating: 2.78

2.8 Rating 2,042 Reviews

44 %

of reviewers recommend The AA

Company Reviews

Questions

Metrics

2.8

Based on 2,042 reviews

Customer Service
Communication Channels	Telephone

Visit Website

Phone:

03300 531 100

Email:

customer.solutions@theaa.com

Write Your review

Tell us how The AA made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service, not pushing you to buy extra add ones.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“AA is £2.6 billion in debt and no longer care? Theirs a reason why TheAA is £2.6 billion in debt and no longer care about their customers. Its all about clawing their way out the debt and charging premium prices. Ive been a member since i was 21 im now 50+ Never had any problems till today i had puncture and called for AA to change tyre. They told me my membership had expired last year Jan 2020. The only way someone would come out is if i took out a new membership their and then. Ridiculous thought as i had only renewed my membership less than 2 weeks ago til Jan 2022. However the AA said im not a member according to their system and they wouldnt come out. Clearly a system error somewhere. I have checked with bank the renewal membership money was taken out in Dec first week. I have a renewal confirmation letter. They even sent me out 4 new cards. Still according to the system i am not a member. Thankyou AA for stealing my money and in my hour of need telling me to get lost!! Thankyou”

Helpful Report

Posted 5 years ago

“I found the AA to helpful and easy to talk to. As I have had to claim for the repair of my car, that was hit the AA made the arangements for it to be seen and repaired”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Couldn’t fault the AA when I had a flat battery at home very easy to report on line and book a slot and plenty to choose from. Received a confirmation call to confirm booking and pay for home visit as not a member and then a call from the technician to say 5 minutes a way. Technician was very friendly checked over the car and battery which needed replacement. Fitted quickly all sorted within 20 minutes.”

Helpful Report

Posted 5 years ago

“All good.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“No problem with them so far”

Helpful Report

(Home Insurance) - Posted 5 years ago

“I wanted cheaper car insurance. AA provided that quickly and easily arranged.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“I find the AA easy to work with and their communication is understandable. The charges have been reasonable as well so there has not been a reason for me to be looking for another provider.”

Helpful Report

(Home Insurance) - Posted 5 years ago

“The AA Representative was informative, and made it easy to process application.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Good value plus reduced rate AS membership.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“the AA man (Chris) arrived within the time stated and rang me before that to let me know he was on his way. So friendly! Got me home as I was fairly close and needed to be back with the person I care for. he got me a spare part and fitted it -in the rain. Checking with me- about prices at each stage. Car mended. No hassle. Amazing!”

Helpful Report

Posted 5 years ago

“AA caused more damage while loading my car on recovery truck, my car slid off left hand side, although my car was already in accident, I didnt expect AA to damage it even more, although the recovery driver admitted fault, AA claim wasn't so helpful, infact denied it, I sent photos to prove but still waiting for written apology. Very unprofessional, hence don't use these, I wont be from now on.”

Helpful Report

Posted 5 years ago

“simple quick easy to understand no waste of time jargon”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Efficient and friendly service.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Very greedy when it comes to wanting your money I wouldn't insure my car with them again”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Very helpful and supportive and helpful the whole thing went smoothly.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Having had my van wrecked by the AA, I was not going to continue to use them. I just received a Credit Card statement that tells me the underhand organisation has relieved me of nearly £300, without so much as a thank you. I had no renewal letter, nor have I had an invoice or receipt to say they have taken the money, without my permission. I am totally unhappy with these organisations being allowed to auto renew policies without the customer express permission. It is so convenient after the event to say they sent the renewal. Had the policy price matched last year I would still have been annoyed by their underhand tactics, but probably would have let it go, however, they have doubled the price from last year. To me the whole thing looks as though it was deliberately done to try a sneak through a 100% increase in premium. Shot themselves in the foot as I have cancelled it completely.”

Helpful Report

Posted 5 years ago

“Carnt felt the aa .very quick in tesponxe”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Carnt felt the aa .very quick in tesponxe”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Carnt felt the aa .very quick in tesponxe”

Helpful Report

(Car Insurance) - Posted 5 years ago

The AA is rated 2.8 based on 2,042 reviews