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The AA Reviews

2.8 Rating 2,035 Reviews
44 %
of reviewers recommend The AA
2.8
Based on 2,035 reviews
Customer Service
Communication Channels
Live Chat, Telephone
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Phone:

03300 531 100

Email:

customer.solutions@theaa.com

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The AA 1 star review on 1st March 2026
Henry Foster
The AA 1 star review on 21st February 2026
Jax Atwood
The AA 1 star review on 21st December 2025
David D. Williams
The AA 1 star review on 11th October 2025
Tessa
The AA 1 star review on 21st September 2025
Johnny Dang
The AA 1 star review on 21st September 2025
Henry
The AA 1 star review on 12th September 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
60
Anonymous
Anonymous  // 01/01/2019
I find the AA easy to work with and their communication is understandable. The charges have been reasonable as well so there has not been a reason for me to be looking for another provider.
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(Home Insurance) - Posted 5 years ago
The AA Representative was informative, and made it easy to process application.
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(Car Insurance) - Posted 5 years ago
Good value plus reduced rate AS membership.
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(Car Insurance) - Posted 5 years ago
the AA man (Chris) arrived within the time stated and rang me before that to let me know he was on his way. So friendly! Got me home as I was fairly close and needed to be back with the person I care for. he got me a spare part and fitted it -in the rain. Checking with me- about prices at each stage. Car mended. No hassle. Amazing!
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Posted 5 years ago
AA caused more damage while loading my car on recovery truck, my car slid off left hand side, although my car was already in accident, I didnt expect AA to damage it even more, although the recovery driver admitted fault, AA claim wasn't so helpful, infact denied it, I sent photos to prove but still waiting for written apology. Very unprofessional, hence don't use these, I wont be from now on.
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Posted 5 years ago
simple quick easy to understand no waste of time jargon
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(Car Insurance) - Posted 5 years ago
Efficient and friendly service.
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(Car Insurance) - Posted 5 years ago
Very greedy when it comes to wanting your money I wouldn't insure my car with them again
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(Car Insurance) - Posted 5 years ago
Very helpful and supportive and helpful the whole thing went smoothly.
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(Car Insurance) - Posted 5 years ago
Having had my van wrecked by the AA, I was not going to continue to use them. I just received a Credit Card statement that tells me the underhand organisation has relieved me of nearly £300, without so much as a thank you. I had no renewal letter, nor have I had an invoice or receipt to say they have taken the money, without my permission. I am totally unhappy with these organisations being allowed to auto renew policies without the customer express permission. It is so convenient after the event to say they sent the renewal. Had the policy price matched last year I would still have been annoyed by their underhand tactics, but probably would have let it go, however, they have doubled the price from last year. To me the whole thing looks as though it was deliberately done to try a sneak through a 100% increase in premium. Shot themselves in the foot as I have cancelled it completely.
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Posted 5 years ago
Carnt felt the aa .very quick in tesponxe
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(Car Insurance) - Posted 5 years ago
Carnt felt the aa .very quick in tesponxe
Helpful Report
(Car Insurance) - Posted 5 years ago
Carnt felt the aa .very quick in tesponxe
Helpful Report
(Car Insurance) - Posted 5 years ago
Carnt felt the aa .very quick in tesponxe
Helpful Report
(Car Insurance) - Posted 5 years ago
Carnt felt the aa .very quick in tesponxe
Helpful Report
(Car Insurance) - Posted 5 years ago
Carnt felt the aa .very quick in tesponxe
Helpful Report
(Car Insurance) - Posted 5 years ago
Carnt felt the aa .very quick in tesponxe
Helpful Report
(Car Insurance) - Posted 5 years ago
Carnt felt the aa .very quick in tesponxe
Helpful Report
(Car Insurance) - Posted 5 years ago
Carnt felt the aa .very quick in tesponxe
Helpful Report
(Car Insurance) - Posted 5 years ago
Carnt felt the aa .very quick in tesponxe
Helpful Report
(Car Insurance) - Posted 5 years ago
The AA is rated 2.8 based on 2,035 reviews