The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,206 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,206 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 11th April 2025

1745

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm originally from New Mexico. And this is my first time ever ordering hatch chili. I live in Tucson, Arizona now. And I usually I am at the supermarket. But this year I Decided to order it from their website. And I was very disappointed. All my chili was curled up. I couldn't even toast it. There was a few rotten ones. I will never order from their website again. I had to pay extra money because the original price. They said they had up the price. So they asked me to add more money and I did. What a disappointment. Yes, I will just have to continue buying it at the supermarket. Actually probably cheaper now because of what? I paid for a little box with curled up chili.”

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Posted 1 year ago

“This year about 5-6 of the chiles were partially rotten and the majority of them were not fresh. Very different from the past years I have ordered.”

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Posted 1 year ago

“Everything is great but, My bag of beans where ripped open and spilled all over in the shipping box. :(”

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Posted 1 year ago

“Chiles Look so fresh. Cost is comparable to grocery store,however, quality is not the same.”

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Posted 1 year ago

“Fast delivery”

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Posted 1 year ago

“I LOVE everything I order from Hatch Chili Store. Service is terrific and the products beyond...”

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Posted 1 year ago

“A good company. I made a mistake on an order, I e-mailed them, and they fixed it, great service.”

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Posted 1 year ago

“Chile arrived in Vero Beach, FL In perfect shape. Great service at this time of the year. I realize how my shipments are processed daily.”

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Posted 1 year ago

“Product and service are uniformly great and I have been ordering 25 lbs per year for a long time. HCS has always been willing to accommodate my travel schedule so that my shipment arrives when I am around to receive (and roast!) it. If you like NM cihle, this is your go-to supplier.”

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Posted 1 year ago

“Chilis arrived on time and in good shape. They were small this year, compared to past years, but still yummy.”

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Posted 1 year ago

“So far the medium chiles we ordered are much milder than what we would have expected.”

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Posted 1 year ago

“This is my 2nd year ordering green chilis. The 1st time I ordered the whole chilis and processed them myself. Shipping was a problem due to the extreme heat. This time I ordered processed/frozen whole chilis. They are amazing! No work, no fuss, just in the freezer they go! Your customer service is above reproach! Thanks to all for a great job, and you now have a customer for life!!”

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Posted 1 year ago

“I honestly wish I wasn't writing this. I had high hopes for my medium green chile. Alas, I could feed it to my dog - that's how much heat it doesn't have. Unfortunately, my order had melted before it arrived. I have refrozen it. I hope it works.”

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Posted 1 year ago

“Pre-ordered my green chili some time ago. I also bought at the time some frozen whole chile. I have been enjoying the frozen and looked forward to the fresh. It arrived a few days ago very fresh off the field. I am in Oregon and grew up in NM. I roasted the chile and it smelled great. Nothing like the scent of fresh roasting chiles. Now they are peeled and packaged to enjoy. Great deal on the pre-order.”

The Hatch Chile Store 5 star review on 17th August 2023

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Posted 1 year ago

“Not what I expected. We're not wroughten, just thin skinned. If roasted, makes it harder to peel , if at all. Thank you for your response and concern, however no need to replace. Thanks again.”

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Posted 1 year ago

“I love the dried hatch chili powder. I use it to make my own taco seasoning. And I also like the fact that I can buy dried posole. And it came quickly and packed well!!!”

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Posted 1 year ago

“Great Chilis. This years Medium green chilis were perfect for us. Meaty with a heat that is immediate then fades to a deep green chili flavor. We roast 25lbs yearly and freeze 5-6 whole roasted chilis per quart freezer bag. Great to thaw, peel and use in recipes year round.”

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Posted 1 year ago

“Moved away from New Mexico and Hatch is not always available where I'm living. Im so happy that I can order chilis and have the taste of home. Always excited for my order to arrive.”

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Posted 1 year ago

“This is the second time I have bought your chile. This year I purchased only the Sandia hot. I split a box of 25lbs with my daughter. We roast the chilis then dehydrate them for longterm storage or for making green chile powder. They are fantastic! I will buy again. Thank you all Teresa”

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Posted 1 year ago

“The green chile arrived in a timely manner and they were all good! They aren't as hot as we would have liked, but they will be thoroughly enjoyed regardless. We will order again next year, however, I believe we will order the extra hot. Thank you for the taste of home.”

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 12,206 reviews