The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,732 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,732 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 19th December 2025

1771

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the boxes of chiles arrived spoiled. They shipped a fresh one right away which arrived in great shape. They were super helpful and easy to work with.”

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Posted 1 year ago

“Thanks so much for my very hot chilis. I've already roasted them. And getting ready to freeze for the year. I typically get fresh 24 lbs and that lasts me. My husband likes everything HOT. So I hope these blow him away. Thanks so much!”

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Posted 1 year ago

“Very good packaging”

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Posted 1 year ago

“Product came in rotting. Separated out 5 pounds of rotten chile. Called and sent email. You responded that I will get 5 more pounds to replace. That was fine. Four days later ( due to work schedule) I went to roast that 20 pounds just to find that another 5 pounds or so had rotted. The chiles that did survive wer wrinkly and limp. Just a bad experience. I even paid for better shipping to reduce this possibility. Thus happened last time I ordered a few years back.”

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Posted 1 year ago

“Wonderful fresh green chili in Minnesota!!!”

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Posted 1 year ago

“Received our 25 lb box of green Chile about a week and a half after ordering. Waited a couple days to grill them all on the weekend, by which time about 25% were already bad and leaking. Another 10-15% were already ripe and red. Relative to buying in the store frozen, it worked out to about $10 per bag, which would normally run $6-7 in the frozen section.”

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Posted 1 year ago

“Good response to questions.”

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Posted 1 year ago

“Great chiles. These were nice and big. 100% quality. I actually ordered a second box to give out as gifts.”

The Hatch Chile Store 5 star review on 19th August 2024

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Posted 1 year ago

“Chili was top of the line. Excellent product. We had a serious delay in UPS shipping that ruined some of the chilis. Better luck next tume”

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Posted 1 year ago

“I ordered 20 lbs of hatch chile & invited family and friends for a Hatch roast. Enjoyed the day roasting & our guest. I've Been enjoying Hatch Chile since I lived in Fabens, Texas - over 50 yrs.”

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Posted 1 year ago

“When Hatch chile is delivered on time it's perfection! When the delivery service delays, not so much. The Hatch Chile Store replaced my entire order quickly when mine arrived very late. I'm grateful for the exceptional customer service!”

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Posted 1 year ago

“I received the box of chilis all in good shape and began enjoying them right away.”

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Posted 1 year ago

“These people are the best”

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Posted 1 year ago

“ordered 50 lbs of xtra hot chiles arrived in good condition. Onlky a handful of peppers were bad but it's expected to travel across the country.”

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Posted 1 year ago

“it was great medium was meaty”

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Posted 1 year ago

“Very good quality, freshness. I stuffed four of the larger ones, roasted the rest, used for Hatch crab cakes, a tomatillo Hatch salsa, and froze the rest.”

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Posted 1 year ago

“Very responsive and helpful”

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Posted 1 year ago

“Wonderful fresh produce and great customer service!”

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Posted 1 year ago

“I have used your chilies in the past and as long as we are both still around, I will continue to do so. Your product is the best!”

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Posted 1 year ago

“We love your tamales and queso. We ventured out of our norm and added pumpkin to this order and we are pleasantly surprised at how good they are. Thank you for great quality and great service. Sincerely, The Holencik family”

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 12,732 reviews