The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,852 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,852 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 12th January 2026

The Hatch Chile Store 5 star review on 13th December 2025

Victor V

1774

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love them Hatch chiles”

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Posted 1 year ago

“My first order of 4lbs Hatch Mediums was fresh and promptly delivers., Great flavor.”

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Posted 1 year ago

“Very impressive customer service!”

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Posted 1 year ago

“Very good 👍”

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Posted 1 year ago

“Thanks had a good experience. I suppose I misunderstood what “2nd Day Air” meant. I placed my order on a Tuesday and it arrived seven days later on the following Monday. So was it two business days from the day it was shipped? If so, would that mean my order was placed on a Tuesday, then it was being filled and processed for two more days, then shipped on day 4, and then arrived on day 7? So what does 2nd day air actually mean.”

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Posted 1 year ago

“25 lbs of the good stuff (Sandia) arrived promptly and in great shape. It was very fresh and had no bruising, weeping, or wilting at all. They are not lying about the heat level. Hot is hot, not barely above mild. My tolerance must be waning since I have been away from NM for almost 30 years! Also, wear gloves if you are roasting yourself!”

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Posted 1 year ago

“these mild peppers are a must for my chili verde, great smoky flavor”

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Posted 1 year ago

“ordered salsa got sauce ordered 3 bottles 2 sauce 1 salsa no salsa”

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Posted 1 year ago

“Great! So nice for us former NM residents to be able to have good green chile!”

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Posted 1 year ago

“Thanks for shippin to Alaska! Your green chilies were one of the must haves for life! Have a beautiful day”

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Posted 1 year ago

“Great company to deal with! Everything is as promised.”

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Posted 1 year ago

“Very good chile”

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Posted 1 year ago

“The Best of the Best! Keep up with the good work! Love you guys!”

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Posted 1 year ago

“Very good tasting chile good stuff”

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Posted 1 year ago

“Order arrived after 8 days and all dry ice was evaporated and frozen products were thawed out and hot”

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Posted 1 year ago

“The Hatch Child Store is now a yearly tradition! The team at HGCS has had to assist me a little above and beyond and always did so with a smile in their voice, making it seem effortless when I knew it was not. I will see you next year or maybe at Christmas!”

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Posted 1 year ago

“I order Big Jim every year and it's always the best flavor and perfect heat level. Living on the East coast, I'm thankful I don't have to go without my favorite food.”

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Posted 1 year ago

“Excellent service and excellent fresh product”

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Posted 1 year ago

“Hi, 1st time buyer and I was so excited to receive freshly picked hatch green chilies. Maybe I had way to high of expectations because the chilies I received were very small and very thin. Tips were starting to rot. All I wanted was decent size chilies to make chili relleno's. After roasting they split and there wasnt enough skins to cover cheese after I put it inside. My bad.. I guess it is buyer beware. Flavor was out of this world though. Very expensive lesson and I feel so bad about this. Thank you Brad”

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Posted 1 year ago

“Love the chile every year usually get 25 lbs big Jim like the Sandia as well thanks”

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 12,852 reviews