The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 12,954 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,954 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 6th March 2026

1777

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent!!!! 5 star rating! Thank you for such an exceptional product1 ❤”

Helpful Report

Posted 3 years ago

“Hi, we'd had okay experience in the past, enjoy the food. This last order someone at Fresh Chile put the wrong item in, three calls later we finally got through to Lacy at Hatch. Told her we were on our way to Santa Fe and before I could ask if the item could be shipped to SF, she said to just note in the email with required photo of wrong item when we would be back. Mentioned that on email as agreed, then order was said to ship immediately anyway! Tried right away to fix, no reply and now it is sitting on our porch in CA if not yet stolen, really a pain to deal with. Also the ristras we ordered to Santa Fe are leaking badly, seeds everywhere, seems they were really old and tired and some look discolored so maybe not a great experience either.”

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Posted 3 years ago

“Hatch makes delicious products. And they back up their delivery if perhaps not delivered properly by the carrier. This happened to me; I emailed and called. They were quick to rectify the problem, and I received the next package in good order. I highly recommend The Hatch Chile Store!”

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Posted 3 years ago

“Love all of the products I have tried! Our favorites are the classic red Chile and the bbq sauce. Keep in mind, they are a little bit spicier than expected. I usually buy “medium” in all of my sauces, but with Hatch Chile Store, we prefer mild. Very flavorful, and so many ways to use them! Highly recommend.”

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Posted 3 years ago

“Great product, great service.”

The Hatch Chile Store 5 star review on 19th April 2022

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Posted 3 years ago

“excellent service as always... been a customer for at least 7 or 8 years now”

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Posted 3 years ago

“Love the ability to order Hatch Chile product delivered to my door in Michigan. Quality products, timely delivery. Give the Hatch Chile store a try!”

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Posted 3 years ago

“These chiles are absolutely wonderful! I use them in everything because they give my dishes or even my broths so much flavor. The ordering process is so easy and they are shipped quickly and completely frozen upon arrival. Thank you for your product!!”

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Posted 3 years ago

“The tamales—both vegetarian and pork—are delicious. We order the green and red tortillas this time and they are a delight.”

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Posted 3 years ago

“Hatch Chiles are the best. I like the selection of products available at their online store and shipping is a breeze too.”

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Posted 3 years ago

“The Hatch Chile Store is THE BEST! Your products never dissapoint. Love these frozen Hatch Chiles. Will definitely be ordering again. Thanks!”

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Posted 3 years ago

“Best chili 🌶 ever and great customer service!!!!!!”

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Posted 3 years ago

“We get the Chili Rellenos fo our Christmas Family get together and they have become a very nice tradition. They are so good!!”

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Posted 3 years ago

“Loved the chilie sauce, it went well on the tamales & eggs & ?”

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Posted 3 years ago

“Hatch chile products are fantastic! This is my first time purchasing posole & it was delicious, just as their chile powders & frozen roasted green chiles are!”

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Posted 3 years ago

“A great way to get hatch green chilies in Washington state.”

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Posted 3 years ago

“Best of the best. Wish you had some a little spicier than the hot!”

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Posted 3 years ago

“I ordered whole hot green chilies and got diced! I called to let them know and they told me I ordered diced I’ve been ordering from a company for 25 years and I’ve never ordered diced! I love your company but I think there’s something you could’ve done just my feelings”

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Posted 3 years ago

“The products are incredible, I was roasting the peppers myself. The jars are pretty tasty, wish it had a little more smoke flavor. The Mamma’s salsa I thoroughly enjoy.”

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Posted 3 years ago

“I placed my first order of chiles last year and…. they didn’t last nearly as long as I expected them to! They’re AWESOME! This year I'm getting twice as much in a slightly hotter form. I also bought the green chile powder last year, which I’ve just finished, but haven’t had a chance to try the red powder I bought this year.”

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Posted 3 years ago

The Hatch Chile Store is rated 4.7 based on 12,954 reviews