The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,860 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,860 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 14th January 2026

The Hatch Chile Store 5 star review on 13th December 2025

Victor V

1774

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect to order and perfect delivery! Thank you”

Helpful Report

(Hatch) - Posted 1 month ago

“You're chili was great this year.It was fresh.Can't wait until the next year when it comes out again. Love My hatch green chili. My neighbors love it to. I order every year from you. Since I left New Mexico I have to have my chili every year sent to me.I have no complaints if it goes bad on the way hear. They'll send me fresh box. Customer service is great. Thank you.Keep up the good works.God bless”

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(Hatch) - Posted 1 month ago

“Orders are always handled quickly and efficiently. If you have questions they are friendly and helpful. Will always buy from this company.”

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(Hatch) - Posted 1 month ago

“Love it! 😍 trying to get more.”

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(Hatch) - Posted 1 month ago

“I first ordered Hatch green chili when I moved to Tennessee and NOBODY had green chili out there. Now I'm back in Colorado, green chili is everywhere, but I still order the Hatch green chili because we like it so much!”

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(Hatch) - Posted 1 month ago

“Hello, Flavor was good. The problem i had was that I bought hot chile and paid a lot for it, and it had no heat to it. For the price and what I received, I probably will not be a return customer.”

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(Hatch) - Posted 1 month ago

“I buy a resta every year and they are always fantastic!”

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(Hatch) - Posted 1 month ago

“The box was open when delivered and all of what I ordered were starting to thaw out. I put all of the packages in my freezer to refreeze them and I'm hoping they will be okay Christmas day. I didn't take pictures of the becouse I have never found this to be of help because it seems that when I complan it just gets ignored,”

Helpful Report

(Hatch) - Posted 1 month ago

“I purchased a 1.5' rista food grade. It arrived within 4 days of ordering the week of Thanksgiving, it came on Sunday. The product is good quality and I am ordering 2 more for gifts.”

The Hatch Chile Store 5 star review on 3rd December 2025

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(Hatch) - Posted 1 month ago

“Everything was great on my last order. However, one of the glass jars of red chili sauce was shattered :( the other 3 were fine though so I didn't bother sending back. A donation to a good cause I suppose.”

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(Hatch) - Posted 1 month ago

“Very good an very tasty”

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(Hatch) - Posted 1 month ago

“So delicious! I ordered the frozen whole hot green chilies. Love that a 5-pound order comes as 5 individually packed 1-pound bags. The chilies are SO GOOD and didn't need much cleaning. Also, shipping was quick and the packaging was excellent. I will definitely be ordering again! Thank you =)”

The Hatch Chile Store 5 star review on 2nd December 2025

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(Hatch) - Posted 1 month ago

“Great service, timely delivery, reasonable price, and the chile is delicioso!”

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(Hatch) - Posted 1 month ago

“Chile arrived perfectly frozen. Making pinto bean chile soup next week”

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(Hatch) - Posted 1 month ago

“We love The Hatch Chile Store. We ordered tamales and they were great. Very flavorful.”

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(Hatch) - Posted 1 month ago

“The product speaks for itself. The service goes above and beyond. After I was told that my order was being shipped, I found that I had to be away for a few days, and I asked that Hatch delay sending my frozen chile fix. They did so, and it arrived a day after I returned home. Thanks, Hatch, for ensuring the safe arrival of your superb chiles!”

Helpful Report

(Hatch) - Posted 1 month ago

“Big fan of Hatch Chile Store. Their frozen chilis are great when the harvest is gone. We tried the red tamales for the first time to take advantage of a discount and were very impressed with them. We make our own often and would rank them just below, for pride's sake.”

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(Hatch) - Posted 1 month ago

“Delish products!!!”

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(Hatch) - Posted 1 month ago

“I ordered New Mexican Red Chile powder and got Flaming Hot Cheeto dust. Ruined my Thanksgiving.”

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(Hatch) - Posted 1 month ago

“Our order arrived right on time and was perfect! Would highly recommend ordering from this company!”

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(Hatch) - Posted 1 month ago

The Hatch Chile Store is rated 4.7 based on 12,860 reviews