The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 14,045 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 14,045 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-267-2067

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 20th September 2026

Shaun D

The Hatch Chile Store 5 star review on 11th September 2026

Rena L

The Hatch Chile Store 5 star review on 30th August 2026

Sherry T

Von F

1930

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had ordered "extra hot", which it definitely is not. It did arrive in perfect shape and good quality looking peppers. They have a good texture and color.”

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Posted 4 years ago

“Great chiles. They arrived in perfect condition, all the way to Michigan, not a single one was damaged or spoiled. Fantastic stuff!”

The Hatch Chile Store 5 star review on 21st September 2022

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Posted 4 years ago

“Love this salsa. Always stock up for NFL season…a must. If you ever have an organic option, count is in!”

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Posted 4 years ago

“Chilies arrived in great condition. No problems. Prompt delivery. Very satisfied”

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Posted 4 years ago

“I love your Hatch green chilies! Arrived in great shape and always taste wonderful!”

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Posted 4 years ago

“For starters my package came with the 2 sauces I ordered broken and open in the box. And I have not heard back from you on what action you will take. And I also ordered Xtra hot fresh chile's and I received an email last week that it was delayed but have not heard anything since then.”

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Posted 4 years ago

“It's like Christmas in Oregon! Great product, perfect timing and making memories of days at NMSU. See you next year!”

The Hatch Chile Store 5 star review on 20th September 2022

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Posted 4 years ago

“I ordered 5 lbs of mild green chili. It arrived fresh in a box and they all looked great. I roasted them and they tasted so good!! Thank you for a great experience. I will be ordering again.”

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Posted 4 years ago

“Hi absolutely love the roasted green chili salsa! I used to live in Las Cruces New Mexico, and I so miss the smell of the roasted green chilies around town! Thanks for giving me a nice taste!”

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Posted 4 years ago

“If your not in New Mexico , this store is the next best thing . Red or green ? Both”

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Posted 4 years ago

“Ordered 25 lbs. of the X-tra hot Chile as the website advised of a milder than usual crop - suggesting to go up one heat level. The Chile arrived in good order (paid the extra for 2-day delivery), fresh and firm. However, after roasting the Chile, we we sorely disappointed the the supposed “X-tra Hot” did not even have a mild heat level. So frustrating as this is the second year in a row that we received Chile with zero heat!! Having moved from New Mexico to the North Coast (Cleveland), we crave that Hatch green Chile heat and look forward to harvest shipments every year! Our friends and family in New Mexico have shared that they had no problem finding hot Chile this year… adding to our disappointment with the product from the Hatch Chile Store. We shared this feedback with the company via email and never heard anything from them… My kingdom for a hot green Chile cheeseburger!! Disappointed in Cleveland. Jeffrey Farmer Farmer7185@yahoo.com”

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Posted 4 years ago

“The chile is tasty. Just wish it was hotter. I bought the lumbre but seems to be between medium hot and regular hot.”

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Posted 4 years ago

“Yes we are enjoying the chili say thanks to Saul.”

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Posted 4 years ago

“great looking peppers and arrived in good consition”

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Posted 4 years ago

“I haven't gotten my order yet ☹️”

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Posted 4 years ago

“I was born and raised in New Mexico but now live in CA where it is IMPOSSIBLE to find good chile. I ordered from Hatch with my fingers crossed in hopes that they would be everything I hoped for as I truly miss good NM Hatch chile. My chile arrived on the date promised, packaged very well, chile was in great condition (looked like I picked them that day!). I took them home to the delight of my family! We are so pleased with our chile! The flavor (I bought Big Jim) is out of this world!!! Definitely going to order again!!!!”

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Posted 4 years ago

“My 25 lbs of chilies arrived on time and in good condition. Only 1 chili was not usable. I roasted them the next day and they are excellent! Saved me a trip to New Mexico for my annual chili fix.”

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Posted 4 years ago

“Born and raised in New Mexico recently moved to Florida. I was missing Chile back home. Super excited to have New Mexico Chile in my home once again.”

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Posted 4 years ago

“Hello I have put in a order of extra hot peppers which I did not receive because it was a miss pick so in the last two weeks I have been waiting for you guys to ship me the right peppers and you have told me because it is raining a lot at HATCH New Mexico is the reason I have not received them So I haven’t heard from you guys for about a week and a half so I am still waiting”

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Posted 4 years ago

“Delivery was very quick and we appreciate that being on the east coast, however the heat factor was less than expected. The website they were hotter than normal so we went medium and most have been mild still tasty but not the heat we wanted.”

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Posted 4 years ago

The Hatch Chile Store is rated 4.7 based on 14,045 reviews