The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 12,939 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,939 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 6th March 2026

1777

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I want to commend the customer service team, particularly Daniel, for addressing our shipping issue with a recent order. Daniel was immediately responsive to our issue and his effort reflects positively on the culture and products at The Hatch Chile Store.”

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Posted 2 years ago

“I absolutely love Hatch green chiles! I wish they'd make a pork tamal with green, rather than red, chile. The flavor of the green is so much more to my liking!”

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Posted 2 years ago

“My family and I love Hatch chillies, we have for years purchased bulk chillies and had chilli roasting parties. The product you provide simplify the process and leaves time to just party and enjoy.”

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Posted 2 years ago

“Just waiting on my Chile order so I can try out my new Chile roaster, can’t wait 😜”

The Hatch Chile Store 5 star review on 18th July 2023

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Posted 2 years ago

“Always receive my orders quickly. The best green Chile around! I'm going to try some other products soon.”

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Posted 2 years ago

“I purchased Green chili chicken chimichangas which arrived thawed. I contacted customer service at the Hatch store and I was sent another box which arrived frozen and still had dry ice in the box. Thank you so much, the chimichangas are flavorful and delicious. I will definitely purchase them again!”

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Posted 2 years ago

“The tamales and rellenos were thawed out when I received them. It took 3 days to receive them and I only live 30 minutes from Hatch. The coating on all of them was coming off. They are not that great for what I paid for them.”

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Posted 2 years ago

Hello Terri, Thank you for providing feedback about your order! We don't seem to have any record of you reaching out to us when your order was delivered. We cannot resolve an issue if we don't know about it. We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you soon! -The Hatch Chile Store

Posted 2 years ago

“Love the heat, taste, and ready to use.”

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Posted 2 years ago

“Delicious!! Thank you for doing all the peeling & chopping!!”

The Hatch Chile Store 5 star review on 4th July 2023

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Posted 2 years ago

“Great to deal with. Delivered quickly. Top notch.”

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Posted 2 years ago

“I love love love barkers hot red dried chile pods 🌶️ 🌶️🌶️🌶️🌶️ Only the best will do for our enchiladas, tamales, chile colorado, chili beans, too many more to list. Online ordering is super user friendly and easy to navigate.”

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Posted 2 years ago

“Hatch has the best green chili Nation wide!! Yum yum yummy!!”

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Posted 2 years ago

“The best salsas and sauces ever!! Also very fast delivery and great customer service.”

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Posted 2 years ago

“Chimichangas were terrible three in trash”

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Posted 2 years ago

“I have ordered items a couple of times. Received my orders in a timely manner and they were accurate. When you call, they are very helpful!!⁷”

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Posted 2 years ago

“Ordered three supposedly frozen packages of Chicken and Cheese Chimichangas which arrived at room temperature three days after receiving a notice they had shipped. The photo below is an empty plastic bag saying it contained dry ice.”

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Posted 2 years ago

Hello Daniel, Thank you for providing feedback about your order! We don't seem to have any record of you reaching out to us when your order was delivered. We cannot resolve an issue if we don't know about it. We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you soon! -The Hatch Chile Store

Posted 2 years ago

“Amazing Green Chili”

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Posted 2 years ago

“I have been purchasing these products for several years. I have not been disappointed. Great customer service and quality product. I have a standin order.”

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Posted 2 years ago

“VERY PRICEY. YOUR NEW PRODUCT BACON IS JAW DROPPING EXPENSIVE. LOVE MY CHILI JUST NOT GETTING RAKED OVER THE COALS ON PRICES. ORDERED RELLENOS. BATTER A POOR REPRESENTATION OF A GOOD RELLENO. THEY ARE NOT RESTAURANT QUALITY AND CHARGED GOURMET OVER THE TOP PRICES.”

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Posted 2 years ago

Hello Jim, Thank you for providing feedback about your order. We don't seem to have any record of you reaching out to us when your order was delivered. We cannot resolve an issue if we don't know about it. We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you soon! -The Hatch Chile Store

Posted 2 years ago

“Ordered about 1 month ago. Still have not received.”

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Posted 2 years ago

Hi Leigh, So sorry for the confusion. We see that you put in a preorder for our first batch of Hatch Green Chile Bacon. We expect the bacon to complete production and ship out in late June / early July. We want to make sure you are taken care of, so we have sent you a personal email. We look forward to clearing this up for you! -The Hatch Chile Store

Posted 2 years ago

The Hatch Chile Store is rated 4.7 based on 12,939 reviews