The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,793 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,793 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 25th December 2025

Betsy R

The Hatch Chile Store 5 star review on 19th December 2025

Tim V

The Hatch Chile Store 5 star review on 15th December 2025

Ken R

The Hatch Chile Store 5 star review on 13th December 2025

Victor V

The Hatch Chile Store 5 star review on 11th December 2025

Debra B

1773

Anonymous

Anonymous // 01/01/2019

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“Love love love Hatch Chile Store!”

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Posted 2 years ago

“My only disappointment is that I ordered HOT chile that is not what I consider to be hot.”

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Posted 2 years ago

“Nothing like a real Hatch Chili. Lived in NM for 8 years and wouldn’t consider ordering from anyone else. Great company. Very responsive to questions and concerns. Had a custom roaster made just so I could order fresh and roast our own.”

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Posted 2 years ago

“Well, the Chile rellenos arrived defrosted so per your recommendation I refroze them. The batter reflected the freezer taste and there was basically minimal cheese inside. The worst Chile relleno I have ever tasted. They went in the trash. The tamales also arrived defrosted. These were not bad, but definitely not the best! I don’t think refreezing was the best option. I also ordered 3 jars of the HOT green Chile peppers! They are mild at best. When the jars came there was dust build up on the lids. The bottom sticker said 110521. And 0523. So I assume they were canned on Nov 05, 2021 and will expire May of this year. Very disappointed in all products!”

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Posted 2 years ago

Hi Patti, Thanks for your honest feedback. I'm sorry about the situation. We want to make this right, so we have reached out to you via email. We look forward to hearing back. -The Hatch Chile Store

Posted 2 years ago

“The cheese tamales are amazing. Everything was great. Arrived frozen and on time. Thank you”

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Posted 2 years ago

“I’m very much enjoying the Hatch chilies. I cook with them a lot.”

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Posted 2 years ago

“The Hatch Chile Store’s products are outstanding. Ordering on line is easy, and the deliveries are prompt. Excellent customer service.”

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Posted 2 years ago

“Very good thank you”

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Posted 2 years ago

“Grew up in Mesilla Park NM with a green chile field behind my house. I moved away but with the Hatch Chile Store I can get my favorite chile almost anytime! Thank you guys for your fast service and perfect product keeping us happy away from home!!!”

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Posted 2 years ago

“Love your chili rellenos!❤️”

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Posted 2 years ago

“Chili Rellenos tasted great, I am enjoying these and would highly consider reordering. Also enjoying Jalapeno salsa. Tastes great on chili Rellenos and as a salsa for chips. Looking forward to trying chimichangas and another of the red salsas. Great Products!”

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Posted 2 years ago

“I have been ordering tamales, chili rellenos, chimichangas, and several sauces for over a year and have always been pleased with what I ordered. It is great to pop what we like out of the freezer and cook them in no time!”

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Posted 2 years ago

“Love these. So tasty!”

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Posted 2 years ago

“The Hatch Chiles are great and delivered still frozen within a couple of days. Have ordered for many years, no complaints.”

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Posted 2 years ago

“Everything was done efficiently.”

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Posted 2 years ago

“If it wasn't for this store we would never be able to have the stores in Comifornia stock the things we buy. The store is easy to use and shipping is quick.”

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Posted 2 years ago

“Excellent service and their product is second to none!”

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Posted 2 years ago

“great customer service”

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Posted 2 years ago

“One of the Best green chilies I’ve had ! Ordered more to let my family enjoy it ! I will buy it again !!”

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Posted 2 years ago

“I have been wanting to order from Hatch Green Chile Store for forever. I’m originally from Colorado, now living in California and miss my green chili! Ordering was simple. I made homemade green chili and Rellenos. Everything was delicious and as expected. I will be ordering again!”

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Posted 2 years ago

The Hatch Chile Store is rated 4.7 based on 12,793 reviews