The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,497 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,497 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 4th December 2025

Doc G

Joshua R

Debra B

Tony D

1774

Anonymous

Anonymous // 01/01/2019

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“I was so excited to get the Hatch Chili’s Chili Rellenos, I fried them up and served them to my 94 years old father. These were some of the worst Chili Rellenos I have ever had. The Chili’s in the rellenos were stringy and taisted like weeds. I will never buy from the Hatch Chili Store again.”

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(Hatch) - Posted 3 months ago

“The products I’ve ever tasted I’ll put them up against any other company. Incredible flavor”

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Posted 3 months ago

“The chile is delicious and lives up to the “Hatch” name as some of the best chile I North America. Customer service is fantastic and delivery is prompt. All of their products are high quality.”

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(Hatch) - Posted 3 months ago

“The fresh chile is always great every year The issue is that we are left uninformed at important moments. I know its not yur fault because o nature and other things but It would be nice if you sent out a mass email to all of your affected customers that you are not shipping due to rain or whatever just to keep us informed. 3 expected time frames have now passed this year....good thing is that I have finally figured out how to grow it in Virginia in my garden....so if the customer service issues remain then, that's it.”

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Posted 3 months ago

“Very big nice green chilies. Lot of meat when roasted and cleaned. Cleaned up easily.”

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(Hatch) - Posted 3 months ago

“Great experience with our latest delivery. 25#’s medium chilies 🌶️ picked on Weds and Del Fri by UPS. NO spoilage and these chilies once grilled were the easiest to peel ever. Can’t wait to taste the fruits of our labor on a Hatch green chili burger tonight!”

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Posted 3 months ago

“Always have the Best Chilies! Look forward to ordering for next year 😊”

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Posted 3 months ago

“Ordered my chiles early, as I do every year. Start paying attention to your notes in June so I know how well the crop is doing and when I need to keep a Friday open for roasting. I like knowing that you ship on Wednesdays because I know that leaves the first half of the week free. This month they arrived at 4:08 PM Thursday, so we were good with our Friday plan. Every chile was large, with thick meaty flesh, lots of perfect relleno chiles. Had to sample a few and was not disappointed. Just wonderful quality.' And we get more efficient with our assembly line every year. So, kudos to us also.”

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Posted 4 months ago

“I ordered 10 pounds of chopped, hot green chile and had shipped to Bonaire, GA, where my son and family live. It arrived on time, packaged with insulation and dry ice and it was still frozen. I love the individual 1# packages that can be stacked easily in the freezer. Chile was tasty and hot! Thank you!”

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Posted 4 months ago

“This was the 2nd order I have placed from the Hatch chilistore. I have ordered hot, medium, and mild roasted/peeled chili's that come in 5 1lb packages in a nice insulated box with dry ice that keeps them frozen even when they arrive the day after they ship it. I have also ordered chimichangas which are great, especially done in the air fryer. A very professional, courteous, friendly company that delivers the best green chili's in the world. Thanks so much my friends in NM. Jon D.”

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Posted 4 months ago

“Every year I send a boxes of Hatch fresh chilis to friends and a box for myself - nothing brings back childhood memories of ABQ NM of the smell of roasting chilis in the air and the taste of good Hatch in all Linda’s of food - delivery’s have been on time with very little of product frustration during the shipment - Highly recommended - Bubs Bubs”

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Posted 4 months ago

“Our 25 pounds of HATCH chilies arrived today..Not a single chili was bad in any way. We have ordered from the Hatch Chili Store for several years. Always had great experiences with them. No problems at all.”

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Posted 4 months ago

“I just received my pre-ordered milds (my pre-ordered mediums are up next. The package is beautiful - as are the chilies. The smell of fresh chilies is in the house!! Will roast this weekend - eating raw until then. You guys are the best!”

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Posted 4 months ago

“long time addict”

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Posted 4 months ago

“I always liked Hatch Chiles. I placed my first order for fresh picked chiles, and they arrived this past Friday. I ordered HOT because I thought "They're chiles, how hot can they be?" Well, I found out. They are HOT! I LOVE them!! They arrived within 2 days of when they shipped (Granted, I live in Arizona), and they were perfect. Not a single one was soft or deformed or anything. I will DEFINITELY order them again...and again...and again...Kudos, Hatch Chile Company. You are the BEST!”

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Posted 4 months ago

“"If you're no longer in New Mexico but still craving that delicious green chile, order some from the Hatch Chile Store! It's super easy to throw on the grill, roast, and freeze — so you can enjoy that authentic flavor all year long." I ordered the hot chili and just made a sauce out of it.And I can say it is definitely hot.”

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Posted 4 months ago

“We have ordered fresh hatch chiles 2 years in a row, as well as ristras for ourselves and as gifts. Any time I have had a question, their customer service has been very responsive. The fresh chiles are absolutely beautiful! Not a single blemish on the years batch. We roasted them the day they arrived and the aroma was fantastic. We get the untreated ristras, which make the best Colorado chile! Yum.....”

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Posted 4 months ago

“Just received my order of HOT chiles. Flavor was awesome...heat? non existent. I know heat level is subjective, but these are completely uninspiring. Maybe good for a filler but... :/”

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Posted 4 months ago

“This was a blind buy, but I've been sharing with everyone since I got it. It's delicious!”

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(Hatch) - Posted 4 months ago

“They're great! Eat with everything. Breakfast burritos, burgers, add them to chili, even put a few on my salads.”

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(Hatch) - Posted 4 months ago

The Hatch Chile Store is rated 4.7 based on 12,497 reviews