The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 13,997 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 13,997 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-267-2067

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 11th September 2026

1933

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Could not be more happy have been using your company for several years now myself and my wife are very happy with quality and taste. recomend you to all friends and family.”

Helpful Report

(Hatch) - Posted 2 weeks ago

“Most excellent!! Packaged well and in good condition when received. Having done this morning and it’s great!! Thank you!!”

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(Hatch) - Posted 2 weeks ago

“I ordered a box of the Big Jim chiles. They arrived fresh and I roasted them the next day. My husband has never had fresh chile before and thought the flavor was so unique! Not too hot with a smoky flavor. I will be ordering again!”

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(Hatch) - Posted 2 weeks ago

“Great communication, wonderful and fresh product! Will definitely be ordering again next year!”

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(Hatch) - Posted 2 weeks ago

“Bad communication Product didn't leave on time Disappointed Event”

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(Hatch) - Posted 2 weeks ago

“Every box came in shipped properly no damage excellent peppers. Highly recommend buying from them. will be buying my fresh jatchchili peppers each year from them! Bought 5 lb boxes of xhot, hot, and mild.”

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(Hatch) - Posted 2 weeks ago

“Placed an order for 25 lbs. to be shipped to Nor-Cal. Arrived in perfect condition ready to roast. I ordered x-hot and I got x-hot. Will definitely order again.”

The Hatch Chile Store 5 star review on 25th August 2026

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(Hatch) - Posted 2 weeks ago

“We just had a family chili relleno night and they were amazing. I ordered medium, hot and extra hot. You did not lie about the extra hot!”

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(Hatch) - Posted 2 weeks ago

“Chiles were fresh and great tasting”

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(Hatch) - Posted 2 weeks ago

“The ordering process was very easy and the chili arrived the next day after picking. The chile was very very good!!!”

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(Hatch) - Posted 2 weeks ago

“Great job. Got it fresh on time. So again next year”

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(Hatch) - Posted 2 weeks ago

“Bo r n and raised in Santa Fe been in PA. Sin e 98 and have converted several Yankees over to your chile. Thanks”

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(Hatch) - Posted 2 weeks ago

“great service custermer service is excellent”

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(Hatch) - Posted 2 weeks ago

“I look forward to receiving my order of Hatch Chili every year. The flavor is incredible. The medium heat is always perfect. These chiles are very versatile and I use them for a variety of recipes. The chili is always shipped fresh making for a high quality product. The Hatch Chili Store exceeds expectations year after year. I wouldn't buy from anybody else.”

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(Hatch) - Posted 2 weeks ago

“We have ordered chiles from the Hatch Chile store for years and they are always good.”

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(Hatch) - Posted 2 weeks ago

“I ordered early this year and when the season started I was at the front of the line. I received my order one day after they notified me that it was sent. I got the medium heat chilies and love them. I am a very happy customer and will be ordering more in the future. As a small company you guys a great. Thanks for the great service”

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(Hatch) - Posted 2 weeks ago

“As a displaced New Mexican, longing for green chile is a struggle. This company is top notch. The green chile is shipped fresh, always arrives on time, and I’ve never had a single rotten or damaged pepper. The customer service is fantastic and the recipes they send are creative and inventive while keeping tradition alive. Love this company and recommend it to everyone I know. Thank you for making sure my family gets to experience New Mexico all over the country!”

The Hatch Chile Store 5 star review on 24th August 2026

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(Hatch) - Posted 2 weeks ago

“Perfectly hot, just unexpectedly small , my firs time ever ordering and will order again”

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(Hatch) - Posted 2 weeks ago

“I’ve bought my Hatch chilies directly from Hatch company in New Mexico even though the local grocery stores carry them. The chilies from Hatch are consistently better in many respects - the thickness of the flesh, the accuracy of their purported spice levels and more. I’ve done this for three years now and have no intention of going back to the local grocer’s”

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(Hatch) - Posted 2 weeks ago

“We ordered 50 pounds of the most wonderful XHot Fresh Greeen Chiles this year (last year's 25 lbs was so good we doubled it!) They arrived in timely fashion and now it's an annual day of roasting, sealing, and freezing our annual batch. It's the best green chile in the world! (every batch we've recieved has been wonderful- but this year's was the best ever). We've had green chile from many regions but nothing beats The Hatch Chile Store! Thanks!”

Helpful Report

(Hatch) - Posted 2 weeks ago

The Hatch Chile Store is rated 4.7 based on 13,997 reviews