The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 14,002 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 14,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-267-2067

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 11th September 2026

Rena L

The Hatch Chile Store 5 star review on 30th August 2026

Sherry T

Von F

The Hatch Chile Store 5 star review on 29th August 2026

Pamela J

1927

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chile order arrived in perfect condition.”

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Posted 2 years ago

“These were sent to my nephew. He loved receiving them. (3 peppers were inedible.) He processed them quickly and put in the freezer. Next year I will double the amount! Yes, from New Mexico and Virginia, we ate 100% satisfied.”

The Hatch Chile Store 5 star review on 19th August 2024

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Posted 2 years ago

“I was amazed at how quickly my order arrived. The shipping box, the fresh chiles delivered right to my front door...perfect! I couldn't be more pleased.”

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Posted 2 years ago

“Great support and care of service”

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Posted 2 years ago

“Perfect again, not a single bad one.”

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Posted 2 years ago

“Mediums too medium. Should have bought hots. Good fla or though.”

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Posted 2 years ago

“Arrived on time and was fresh !! Roasted the Chile ( lumbre x hot. . the taste was incredible.. Thank you Pam with my order. Will be ordering next year too..”

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Posted 2 years ago

“Still waiting for a notice that replacement peppers have been sent to me, and when to expect them.”

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Posted 2 years ago

“Excellent customer service and green chili!”

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Posted 2 years ago

“Besides having fresh, delicious green chile and super fast shipping, The Hatch Chile Store has amazing customer service. I usually order 25 pounds for the freezer. I feel so lucky to be able to have this stuff year-round... and to experience the smell of roasting chile all the way across the country. It never fails to bring back sweet memories of living in the 505!”

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Posted 2 years ago

“One of the boxes of chiles arrived spoiled. They shipped a fresh one right away which arrived in great shape. They were super helpful and easy to work with.”

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Posted 2 years ago

“Thanks so much for my very hot chilis. I've already roasted them. And getting ready to freeze for the year. I typically get fresh 24 lbs and that lasts me. My husband likes everything HOT. So I hope these blow him away. Thanks so much!”

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Posted 2 years ago

“Very good packaging”

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Posted 2 years ago

“Product came in rotting. Separated out 5 pounds of rotten chile. Called and sent email. You responded that I will get 5 more pounds to replace. That was fine. Four days later ( due to work schedule) I went to roast that 20 pounds just to find that another 5 pounds or so had rotted. The chiles that did survive wer wrinkly and limp. Just a bad experience. I even paid for better shipping to reduce this possibility. Thus happened last time I ordered a few years back.”

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Posted 2 years ago

“Wonderful fresh green chili in Minnesota!!!”

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Posted 2 years ago

“Received our 25 lb box of green Chile about a week and a half after ordering. Waited a couple days to grill them all on the weekend, by which time about 25% were already bad and leaking. Another 10-15% were already ripe and red. Relative to buying in the store frozen, it worked out to about $10 per bag, which would normally run $6-7 in the frozen section.”

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Posted 2 years ago

“Good response to questions.”

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Posted 2 years ago

“Great chiles. These were nice and big. 100% quality. I actually ordered a second box to give out as gifts.”

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Posted 2 years ago

“Chili was top of the line. Excellent product. We had a serious delay in UPS shipping that ruined some of the chilis. Better luck next tume”

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Posted 2 years ago

“I ordered 20 lbs of hatch chile & invited family and friends for a Hatch roast. Enjoyed the day roasting & our guest. I've Been enjoying Hatch Chile since I lived in Fabens, Texas - over 50 yrs.”

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Posted 2 years ago

The Hatch Chile Store is rated 4.7 based on 14,002 reviews