The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,783 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,783 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 25th December 2025

Betsy R

The Hatch Chile Store 5 star review on 19th December 2025

Tim V

The Hatch Chile Store 5 star review on 15th December 2025

Ken R

The Hatch Chile Store 5 star review on 13th December 2025

Victor V

The Hatch Chile Store 5 star review on 11th December 2025

Debra B

1773

Anonymous

Anonymous // 01/01/2019

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“These Chili’s were for a friend in Georgia. He reported that he loves them!”

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Posted 2 years ago

“I've been ordering from the Hatch Chile Store for years, and this year's delivery (50 pounds of medium) might be the best yet. Chile arrived in excellent condition, with fewer than 10 pods starting to go bad. They roasted up beautifully. Thanks for another great year of chile!”

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Posted 2 years ago

“They came a day later than suppose to. Still were in good condition. Loved it when I opened the box and could smell them!”

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Posted 2 years ago

“This years medium is very disappointing. No heat and little flavor. We have tried 3 different recipes with the same result. Honestly this is the first year we are let down. We have used their products for almost 40 years.”

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Posted 2 years ago

“I order my son and daughter-in-law Hatch green chili every year. Each year, there is no disappointment. We will be ordering more again next year.”

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Posted 2 years ago

“Chili arrived on time and in great condition. We order chili every year but this was the first time from your store. Best chili we have ever received!”

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Posted 2 years ago

“The chiles are consistent fresh and delicious. Customer service is terrific - friendly and helpful. We’ve ordered for several years and have always been very pleased. Highly recommended.”

The Hatch Chile Store 5 star review on 22nd August 2023

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Posted 2 years ago

“I love getting hatch chilies from your farm because I know they are REALLY the ones I asked for. My husband doesn't like hot foods so when I request mild chilies I know they are always mild. If I purchase them in the store they may or may not actually be marked accurately. He made a chili roaster and makes the best roasted chilies for a dish I call Mexican Lasagna.”

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Posted 2 years ago

“I had a 25lb box of medium fresh chiles delivered and it was all in excellent condition. Spent the next day roasting, peeling and bagging. Great experience. Thanks”

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Posted 2 years ago

“I just wanted to let you know that the mild chile arrived quickly and in good shape. We had some bad weather here in Wisconsin so I ended up roasting the pods in my oven. The curled chile will end up as strips or chopped and the flat ones are destined to be rellenos. I roasted in batches a 400 F for about 25 min per batch. Flipped the one or twice as needed. They got plunged into an ice-water bath before I peeled them. The thick skins mostly slipped off with ease. I only mangled 5 pods in the 12 lb shipment. The results are fabulous. Meaty peppers and the taste of New Mexico. I am a happy fellow. Thanks! Michael Reed”

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Posted 2 years ago

“My order for both frozen and fresh chile was made on June 21, the money was deducted from my account on June 22. I didn't hear anything from them until I called about a month later. They said they would check on it. I finally received the frozen portion on Aug 10 the on Aug 18 I received the fresh portion. The chilies have great flavor but there was moderate spoilage. The overall experience was not what I had experienced on previous order.”

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Posted 2 years ago

“The order came in quickly! It was fresh and the chilies were fresh and MILD which is exactly what I have ordered! Will definitely order from this company again!”

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Posted 2 years ago

“For the Love of Hatch! I received my 50 pounds and only one Chile was soggy and thrown away. It took me two days to roast under my oven broiler. They are the quintessential chili of all chilies. I will be ordering a 25 pound of red today.”

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Posted 2 years ago

“Second delivery this year. Product arrived in good shape. Chili roasted nicely and has great flavor and temperature. Thanks. Looking forward to red.”

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Posted 2 years ago

“Chillies arrived fresh and no spoiled peppers great flavor will buy mediums next year great work 👍”

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Posted 2 years ago

“Ordered 8#s. Arrived in pretty good shape even though it has been terrible heat. Thanks for waiting until it cooled a bit. Loving these and sharing with friends. Great on a tortilla with a pinch of salt AND on a BLT with an egg!!! Eating one with eggs every morning”

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Posted 2 years ago

“My Ristra arrived without dame and smells terrific. Doesn't compare with being in NM nut helps!”

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Posted 2 years ago

“Received my chilies last week. Absolutely gorgeous! I roasted, peeled, seeded and froze them for future use. Tip for peeling after roasting (which I must admit came from being too lazy to do that day) - I left the roasted chilies in the ziplock I steamed them in after roasting overnight. The next day, those skins came off like MAGIC! Took a few in for a coworker who had never had them before. He and his girlfriend are now hooked, and will be ordering from you as well!”

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Posted 2 years ago

“We have ordered fresh chiles nearly every year since we moved away from NM. They arrive in perfect condition each year. This year we also ordered a tabletop roaster to use instead of the grill and it was the best addition to the process.”

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Posted 2 years ago

“So wonderful that although we are no longer in New Mexico, we can still continue our end of summer tradition of roasting chilies. The smell of roasting chilies is one we never grow tired of. Our chilies arrived looking great and tasted even better.”

Helpful Report

Posted 2 years ago

The Hatch Chile Store is rated 4.7 based on 12,783 reviews