The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 12,938 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,938 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 6th March 2026

1777

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“unds Blocked!!! I'm shocked because I transferred 10,000 EUR to Shares, invested it, sold my investments, and then when I tried to withdraw my funds but no way!. They're asking me for tons of documentation regarding the source of the funds... , but the real issue is that they're asking me to send these documents to an email address that's been blocked by Google and other platforms. So now I'm stuck. They're not providing me with any alternative email addresses or other means to send them the documents proving the funds are legitimate. As a result, my account is locked, and so are my funds. The support team is just telling me to wait, and they don't seem to understand the problem themselves. It's a nightmare. I strongly advise against using this platform. Avoid it at all costs. But all thanks to chelsy desmarais who have helped me recover my funds back for those who are passing through the same challenges please do well by contacting via EMAIL ; (chelsydesmarais70@gmail.com)”

Helpful Report

Posted 1 year ago

“I have been ordering for a couple of years now and enjoy your products. Last year I ordered the chopped hot green chile and this year I ordered the whole, roasted and peeled chile. They arrive in 1lb. packages which stack well in the freezer and were still frozen upon arrival. The Store stays in contact with you until your shipment arrives (which would help in hot weather) Definitely recommend.”

Helpful Report

(Hatch) - Posted 1 year ago

“My order was received and it was exactly what the doctor ordered. The chile was incredible!! I ordered hot and it was fire, and for me, absolutely perfect. The chile was beefy and full of flavor. Thank you from a misplaced New Mexican stuck in SW Florida!! TC”

Helpful Report

(Hatch) - Posted 1 year ago

“I usually make my own green chile stew. However, I would fully recommend your's. I have a mental image of laborers standing during harvest taking a small bite from each pod to see whether it is hot or mild.”

Helpful Report

(Hatch) - Posted 1 year ago

“My Hatch order arrived in perfect condition. Restocked three of my absolute favorites, Hatch 575 Green Chile, Hatch 575 Red Chile, and Hatchup (their own spiced up ketchup). The Chile sauces are a delight and their Hatchup is superb upgrade to ordinary ketchup. My kitchen is now fully reinforced with great taste thanks to the Hatch family!!”

Helpful Report

Posted 1 year ago

“Everything I ordered came on time and nicely packaged. Everything was still frozen and easy to work with. Very happy to have found out about your offerings.”

Helpful Report

(Hatch) - Posted 1 year ago

“This is the second time I’ve ordered Hatch Chiles from this company. The chiles arrived on time, we’re still frozen and packaged perfectly. The flavor is incredible as always, and I love having frozen chiles with the skins removed ready and waiting when I need them.”

Helpful Report

(Hatch) - Posted 1 year ago

“Very pleasant people to deal with.”

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(Hatch) - Posted 1 year ago

“Delicious!!”

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(Hatch) - Posted 1 year ago

“The absolute best chile!! All are extremely tasty! I want all of it! 😊”

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(Hatch) - Posted 1 year ago

“Awesome product. Great flavor!”

Helpful Report

(Hatch) - Posted 1 year ago

“I have purchased mini products from this company. Every time i've received it, it was on time and very good tasting, and I recommended highly customer service is a one”

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(Hatch) - Posted 1 year ago

“Packaging was great and the sauce is excellent Happy to see when you say mild it is Thank you my kids don’t like hot but we still have your great favor in your chilies 🌶️”

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(Hatch) - Posted 1 year ago

“Ordered and received within the week.”

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(Hatch) - Posted 1 year ago

“Web site is user friendly. Products are quality and delicious. Love your marketing videos. Nice selection of products. Took ten days from order date to ship date. With understandable shipping cost, products get too expensive to order consistently. The medium spiciness is hot. Make sure to have mild in stock! 😊”

Helpful Report

(Hatch) - Posted 1 year ago

“I have not processed the red chili yet. But I can tell from previous experience that it is delicious 😋.”

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(Hatch) - Posted 1 year ago

“Very good taste”

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(Hatch) - Posted 1 year ago

“I was doubtful the Hatch Chile would be as good as advertised but I was pleasantly surprised. Hatch Chile was excellent and I would recommend purchasing for those who haven’t tried it. My only issue is that it is not sold locally and I have to pay for shipping. Because of shipping costs I would probably not purchase again.”

Helpful Report

(Hatch) - Posted 1 year ago

“I ordered a 10 lb. box. Years ago, a coworker who had lived in El Paso, invited me to come and see hiw the processed the peppers. I don't know if she ordered from this company, but I found them online. The ordering process was easy and all the information is on the website that you need to know, including recipes. I have yet to find something I do not like. When my box arrived, it was a little overwhelming. There just seemed to be lots of peppers. After rinsing, grilling, and steaming, the outer skin pealed right off. I bagged basically 2 peppers per bag and froze. It is now the middle of January and I am running out already.”

Helpful Report

Posted 1 year ago

“Re order was shipped Hatch. Thank you! My apologies for that poor rating, choices were too limited to respond correctly. Order is being returned to sender due to being damaged in delivery. ? That’s all tracking shows. Truly excited to receive my replacement products!!”

Helpful Report

(Hatch) - Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 12,938 reviews