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The Hatch Chile Store Reviews

4.7 Rating 13,024 Reviews
92 %
of reviewers recommend The Hatch Chile Store
Company Reviews Product Reviews
13,592
 Questions Insights Metrics Info
4.7
Based on 13,024 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read The Hatch Chile Store Reviews

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 6th March 2026
Guest C
The Hatch Chile Store 5 star review on 6th March 2026
Guest C
The Hatch Chile Store 5 star review on 26th January 2026
John C
The Hatch Chile Store 5 star review on 14th January 2026
Martha H
The Hatch Chile Store 5 star review on 29th December 2025
Maggie M
The Hatch Chile Store 5 star review on 19th December 2025
Tim V
The Hatch Chile Store 5 star review on 15th December 2025
Ken R
1777
Anonymous
Anonymous  // 01/01/2019
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Paul T
Unverified Reviewer
“long time addict”
Helpful Report
Posted 10 months ago
Janine P
Verified Reviewer
“I always liked Hatch Chiles. I placed my first order for fresh picked chiles, and they arrived this past Friday. I ordered HOT because I thought "They're chiles, how hot can they be?" Well, I found out. They are HOT! I LOVE them!! They arrived within 2 days of when they shipped (Granted, I live in Arizona), and they were perfect. Not a single one was soft or deformed or anything. I will DEFINITELY order them again...and again...and again...Kudos, Hatch Chile Company. You are the BEST!”
Helpful Report
Posted 10 months ago
Cathy C
Unverified Reviewer
“"If you're no longer in New Mexico but still craving that delicious green chile, order some from the Hatch Chile Store! It's super easy to throw on the grill, roast, and freeze — so you can enjoy that authentic flavor all year long." I ordered the hot chili and just made a sauce out of it.And I can say it is definitely hot.”
Helpful Report
Posted 10 months ago
Carol
Verified Reviewer
“We have ordered fresh hatch chiles 2 years in a row, as well as ristras for ourselves and as gifts. Any time I have had a question, their customer service has been very responsive. The fresh chiles are absolutely beautiful! Not a single blemish on the years batch. We roasted them the day they arrived and the aroma was fantastic. We get the untreated ristras, which make the best Colorado chile! Yum.....”
Helpful Report
Posted 10 months ago
Joseph B
Verified Buyer
“Just received my order of HOT chiles. Flavor was awesome...heat? non existent. I know heat level is subjective, but these are completely uninspiring. Maybe good for a filler but... :/”
Helpful Report
Posted 10 months ago
Michael M
Verified Buyer
“This was a blind buy, but I've been sharing with everyone since I got it. It's delicious!”
Helpful Report
(Hatch) - Posted 10 months ago
George H
Verified Buyer
“They're great! Eat with everything. Breakfast burritos, burgers, add them to chili, even put a few on my salads.”
Helpful Report
(Hatch) - Posted 11 months ago
John N
Verified Buyer
“Use it on every thing awesome stuff give it a 10”
Helpful Report
(Hatch) - Posted 11 months ago
Roger L
Verified Buyer
“It's as advertixed. Delicious. You're not too far from where my son spent three summers working near Cloud Croft at Aspendale Baptist Youith Encampent. I'm sending a jar of your sauce to him in Japan.”
Helpful Report
(Hatch) - Posted 11 months ago
Courtney C
Verified Buyer
“I ordered last Saturday 30 pounds of frozen Chile to be overnighted on Tuesday for a Wednesday am delivery for my son in laws birthday. It never arrived and nobody called to give an explanation. I even paid extra for guaranteed delivery! So I called the Hatch Chile Store customer service line and waited for 20 minutes....A woman answered and told me that they could not get any shipments out this week due to then holiday on Friday. She told me they could get it our by next Wednesday....I asked for a discount, or at least refund my expedited shipping costs but she said they can't do that, but can offer me a discount on a future order. This operation is very amateur and a HUGE disappointment! Off to find another Chile company...will never use them again.”
Helpful Report
Posted 11 months ago
Willma R
Verified Buyer
“Never received it…”
Helpful Report
(Hatch) - Posted 11 months ago
John C
Verified Buyer
“Great, fast, Shipment, Arrived in excelllent shape, Tsaste Great..!!!!”
Helpful Report
(Hatch) - Posted 11 months ago
Paul G
Verified Buyer
“Good quality products at a good price. Prepared foods are expensive, but very good. Jars have great flavor.”
Helpful Report
(Hatch) - Posted 11 months ago
Mary W
Verified Buyer
“This was a gift. The recipient is a green Chile connoisseur. He loved the heat and taste. It was well packed and arrived in perfect condition. He would highly recommend the Hatch Chile Store to anyone who loves green chile.”
Helpful Report
(Hatch) - Posted 1 year ago
Marty M
Verified Buyer
“I am writing to express my continued patronage of your establishment over the years, during which I have frequently purchased your chili. This communication pertains to a recent issue with a frozen chili order, which marks my second such complaint. Previously, I contacted your company regarding a similar issue with frozen chili I had purchased. As a significant amount of time had passed since the acquisition, no resolution was offered at that time. Despite this, I decided to give your product another opportunity. On this occasion, the chili I received appeared to have been either improperly roasted or previously frozen and then refrozen. The texture was notably chewy, and the chili possessed minimal to no discernible flavor, despite being ordered as "hot." Your automated response indicated potential variations in roasting levels. In my reply, I asserted that all products should be properly roasted before being offered for sale. I proposed returning the unsatisfactory item; however, I was informed that returns are not accepted. Furthermore, a reimbursement was declined, and I was instead offered a 20% discount on a future order, which I declined as I do not intend to make further purchases. Subsequently, I filed a complaint with PayPal, the method of payment used for this transaction. I am pleased to report that PayPal resolved the matter in my favor and issued a refund. Based on this experience, I would recommend PayPal for their customer support in such situations. Sincerely,”
Helpful Report
Posted 1 year ago
Michael S
Verified Buyer
“Excellent product coupled with excellent service. You just can't ask for more.”
Helpful Report
(Hatch) - Posted 1 year ago
Roger R
Verified Buyer
“Entire family was impressed!!”
Helpful Report
(Hatch) - Posted 1 year ago
Jjhh
Verified Buyer
“Thank you”
Helpful Report
Posted 1 year ago
Mary N
Verified Buyer
“Perfection”
Helpful Report
(Hatch) - Posted 1 year ago
MIchael H
Verified Reviewer
“I just wanted to tell everyone how the Hatch Chili store made me happy. I purchased 4 pounds of their green chili bacon, and this product is off the charts. If you like Hatch green chili you'll be very glad you tried this product! Also I want to say how happy with this company's customer service. When you call them you don't get an automated machine to deal with, you get a real person that is very rare today! When I was a youngster my parents moved to Albuquerque N.M. there I acquired a love for green chilis, so if you like bacon this is a must product to try! Luv to all you chili heads out there!”
Helpful Report
Posted 1 year ago
The Hatch Chile Store is rated 4.7 based on 13,024 reviews
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