The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 14,045 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 14,045 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-267-2067

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 20th September 2026

Shaun D

The Hatch Chile Store 5 star review on 11th September 2026

Rena L

The Hatch Chile Store 5 star review on 30th August 2026

Sherry T

Von F

1930

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately once we received Chile there were some that were bad in the box. The most important thing is being late in crop chokes were smaller than ever before. I ordered extra hot and they were NOT hot at all. This is the first time that this has happened before. I know we had several delays due to weather I’m Not sure that I will order again next year .”

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Posted 3 years ago

“Chile arrived frozen solid and is delicious! I’ve already told all my friends who have since left NM”

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Posted 3 years ago

“Sent 10lbs of Green Chili to Illinois. Arrived quickly and very fresh.”

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Posted 3 years ago

“Chili was very fresh only had one bad chili”

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Posted 3 years ago

“My fresh red chiles arrived in perfect condition. Not a bad one in the box. They were plump and meaty and made excellent enchilada sauce.”

The Hatch Chile Store 5 star review on 25th October 2022

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Posted 3 years ago

“They arrived quickly and were very fresh. I'm pleased with the flavor.”

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Posted 3 years ago

“I was extremely disappointed the amount of money I paid and the chili was not in the least bit hot. Had the taste of a green pepper.”

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Posted 3 years ago

“Their peppers are VERY good, and with customer service, they do what they say. Had a slight problem handled right away, and the person who handled the problem was very pleasant with the whole situation and follow-up. The peppers are very meaty and seem very fresh. EXTREMELY SATISFIED ! ! ! ! ! !”

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Posted 3 years ago

“Amazing and huge peppers!”

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Posted 3 years ago

“It’s great delicious hatch chili, miss my home town Santa Fe, I ordered the medium, I’ll be ordering the hot hatch soon thank you.”

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Posted 3 years ago

“I ordered hot chile from Lemitar. But was from Hatch. Absolutely no heat at all. The women that answer the phone are NOT HELPFUL AT ALL... They were in a hurry to get off the phone. I wanted to know why I got Hatch chile n was told that they ran out of Lemitar/Rosales chile. Very disappointed, especially being a NM native. Website needs to be self explanatory. It says ships in 2 days but didn't get it for 6 days as I was told y'all only ship on Tuesdays. It's not stated on website.”

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Posted 3 years ago

“I got a quick delivery of a big box of beautiful green chiles sent all the way to DC. I grew up in the southwest, so I’m excited to get some fresh chiles to make some pork green Chile with out east here as the weather gets cooler. I also really liked that they sent the chiles just straight up in a box. No unnecessary packaging!”

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Posted 3 years ago

“Love the red Chile I wait every year for it. I usually buy the dried pods but wanted to try the fresh red. Extremely happy”

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Posted 3 years ago

“Sorry to say that I am highly disappointed, 1st time buyer and I will never buy your products ever again. I was born and raised in southern NM (south of Mesilla Park) and this chile does not come close to what I’m use to. reference order numbers 176515 and 178423 both have zero taste and no heat especially on the HOT, unfortunately we paid a lot for something that’s not going to be used.”

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Posted 3 years ago

“Chiles arrived on time, fresh and delicious. I roast mine on a Weber grill, so there is no need to purchase a chile roaster. I freeze enough for a full year and they taste great!!”

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Posted 3 years ago

“Chiles arrived in great shape. Chiles ship when picked, so may not ship the day you order.”

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Posted 3 years ago

“My first order was lost in shipment. Hatch Green Chile did great at getting a new order sent out as soon as they could pick a fresh batch. Will definitely order again as a New Mexican living In Oklahoma Hatch green chile is a must on our household.”

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Posted 3 years ago

“I placed an order for 10lbs of fresh chiles to be delivered to the east coast of Florida. The week they were scheduled to arrive, hurricane Ian was due to make landfall in my state. I contacted the Hatch Chile Store, and they were able to delay the shipment until after the storm passed. My chiles arrived right on schedule and were in perfect shape.”

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Posted 3 years ago

“Once you order your first box, it's unlikely it's not going to become a tradition. Chiles are top notch. We plan around their arrival now and have friends over to grill them up outside, make a huge meal and divvy up the rest of the chiles for everyone to take home. That party is growing every year.”

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Posted 3 years ago

“We made several orders to the Hatch Chile store -- some fresh and some frozen. All the deliveries were on time and in good shape. We roasted about 35 pounds of fresh chiles over our backyard firepit, peeled them and then canned them (using a pressure canner). The smell of roasted Hatch chilies is so wonderful! They canned beautifully but our supply is shrinking rapidly as almost everything we cook these days seems to benefit from some roasted chiles! I am seriously considering your apple and Hatch chili galette recipe!”

The Hatch Chile Store 5 star review on 20th October 2022

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Posted 3 years ago

The Hatch Chile Store is rated 4.7 based on 14,045 reviews