The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 12,956 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,956 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 6th March 2026

1777

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product love there chile”

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Posted 4 years ago

“I have not received my order yet”

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Posted 4 years ago

“The best! I gift Hatch roasted green Chili’s to my son, an amazing chef in New Jersey. Always thrilled with careful shipping, communication, price, and superior product. Will continue to order in the future and try other products.”

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Posted 4 years ago

“Our first time and we are so happy with our Hatch chiles,”

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Posted 4 years ago

“Placed order 150421 weeks ago, still have not received the product and not email update.”

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Posted 4 years ago

“I never received what I ordered”

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Posted 4 years ago

“After living many years in New Mexico I moved to Wisconsin, a Chile dessert! Thankfully I found the Hatch Chile Store so that I could satisfy my Chile addiction! For the past 2 years, I have ordered their frozen roasted green chile, both hot and medium. The Chile is wonderful and the service is great. Just wish that it was available all year so that I never run out!”

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Posted 4 years ago

“The best service and products ever .. very very happy”

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Posted 4 years ago

“Our roasted green chile order arrived in only 5 days: truly a miracle for transport from Hatch, NM to Lyon, France! We are delighted with our order and hope to place many more. The chile options in France are, well, nonexistant!”

The Hatch Chile Store 5 star review on 24th November 2021

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Posted 4 years ago

“Fast shipping and friendly service! Thanks!”

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Posted 4 years ago

“The best! My third year of ordering. Excellent customer service!”

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Posted 4 years ago

“Hatch Chili Store is always a pleasure to work with as the products are excellent and always shipped on time and in excellent condition.”

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Posted 4 years ago

“Received my chicken, pork, and relleno tamales and they are all absolutely delicious. If you like tamales you will love these 😋 Thanks for your great service!!!!”

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Posted 4 years ago

“Can't say I am to impressed with your online ordering. Ordered 10lbs of chopped hot green chili on Sept. 22. Was finally informed you would start shipping, next communication was your out of the chopped but you can substitute Whole with a $5.00 conveniance refund. Not sure I will order from you anymore, too unreliable. Still havent received any chili as of today Nov. 20th. Cant answer of your survey questions below because I havent received chili yet.”

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Posted 4 years ago

“great communication, great product. wife is happy. my wife lived in ABQ until her family moved to Huntsville, AL in Junior HIgh School. Her parents and brother moved back to ABQ while she was in college, so we've visited frequently. Still, a Green Chile Cheeseburger was not on my radar until a few years ago when a former New Mexico resident opened a restaurant/bar in Birmingham that included the GCC on the menu. My wife is a great cook and we rarely dined out before the pandemic, but the pandemic has given us time to cook even more and most importantly gave me time (and thanks to YouTube I had resources) to really improve my own cooking. I'm way more interested in hamburgers than my wife, but she got a twinkle in her eye when the Green Chile Cheesburger came up in a video. though I knew I could get one a mile away (and had sampled it - it is good), I decided to make one for her birthday in September. Aparently I hesitated just long enough for last season's supply to sell out so had to order some of the yet to be harvested chiles and wait. once they were ready to ship, communication was great, shipping was quick (first email on 11/9, shipment received 11/11), and our freezer has 4 packages left to enjoy in the future (I'm thinking about giving one or two to a client as a house warming gift since we designed great spaces for him like an outdoor kitchen where he can put them to use). the first package disappeared into GCC's that included a Hatch Green Chile Aioli (recipe easy to find online) to increase the green chile flavor. pic of the final product included”

The Hatch Chile Store 5 star review on 20th November 2021

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Posted 4 years ago

“Quality product. Delivered well and when expected.”

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Posted 4 years ago

“ordered a 2.5 ft. chili ristra, great workmanship.”

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Posted 4 years ago

“I still have not received my order. Love them always but still waiting on my two 5# orders of hot chiles.”

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Posted 4 years ago

“Delivery of five one pound bags FROZEN packet dry ice. Did I mention the chilis are peeled? Amazing.”

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Posted 4 years ago

“Nicely packed and tasty”

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Posted 4 years ago

The Hatch Chile Store is rated 4.7 based on 12,956 reviews