The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 13,029 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 13,029 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 6th March 2026

1777

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered two separate 25 lb boxes of Hot Green Chile. They arrived to Sam Antonio,Texas I’m great shape. Not a single Chile was bad. Great service! Great flavor.”

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Posted 2 years ago

“The chiles arrived on time with no spoilage. They are now roasted and in the freezer for use this winter. Thank you”

The Hatch Chile Store 5 star review on 11th September 2023

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Posted 2 years ago

“When you grow up in New Mexico, you know there is nothing like Hatch Chile! I am so happy I can order all my favorite red and chile here in Texas! Thank you Hatch Chile Store!!!”

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Posted 2 years ago

“I was so excited to receive my Chiles. I have found a local source ( I live in the NE) for hominy and can’t wait to make some yummy posole!”

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Posted 2 years ago

“My Family received the boxes of chili and everything was great. They are enjoying them. The boxes arrived a day late due to hurricane Idalia. But all is good.”

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Posted 2 years ago

“Hatch chilies arrived fresh and a good amount! Happy customer here.”

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Posted 2 years ago

“I am from Albuquerque but I moved away many years ago. For a long time I thought the only way I could get hatch was going back to New Mexico or try having a friend ship them to me. Then I stumbled upon the hatch chili store and my life has forever been complete. There chili is delicious and their service is amazing. Keep up the good work!!”

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Posted 2 years ago

“These folks are the best! I placed two orders with them this chile season. My first order with them, my chile arrived ruined. I emailed them with pictures and they had replacement chile out to me in no time! Talk about standing behind your guarentee! My second order arrived perfect . I have ordered both Big Jims and the hot chile and every last chile was big, meaty, and the best flavor. Their customer service is amazing. We communicated via email and I heard back from them in less than 30 minutes. They really care about their customers. I will continue to order from them year after year!”

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Posted 2 years ago

“The chile arrived on time. They were fresh and meaty. They also made my house smell great as they were being roasted in mt kitchen.”

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Posted 2 years ago

“The Hatch Chile story not only sends wonderfully fresh chiles, but also has great customer service. Due to a shipping mishap (not the store’s fault) a shipment arrived too late and was moody. The Hatch Chile Store was quick to respond and replace the damaged chiles. Great customer service and products!”

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Posted 2 years ago

“Perfect. At my door as promised. They smell wonderful!!”

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Posted 2 years ago

“We are happy customers for life!”

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Posted 2 years ago

“I'm so happy that we are able to order it. Thank you so much.”

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Posted 2 years ago

“This Chile is great as is the communication and customer service. Heartily recommend doing business with them.”

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Posted 2 years ago

“Received my chilies today--a day early!! They are just beautiful. I am a Happy Customer and will definitely send for more orders. Customer Service has been the BEST! Emailed every step to mailing, answered all emails promptly, and are available for questions. These qualities are uncommon in today's e-commerce and traditional face to face business as well.”

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Posted 2 years ago

“I ordered the small roaster for our son who lives on the east coast and orders chilis from your store every year. He was roasting the chilies on his grill. Since his birthday was coming up, we decided this would be the perfect gift. He really liked the roaster.”

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Posted 2 years ago

“We were brand new customers and tried Papa’s salsa, medium green chili sauce, and the red and green blend. All were out of this world highly recommend this company we’ve already placed our second order.😀”

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Posted 2 years ago

“Ordered Chile on Wednesday, received on Friday! I was so surprised that it came so quickly, but was excited to start roasting! Very satisfied with my purchase!! Thank you for exceptional service!!”

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Posted 2 years ago

“I live in Florida and I received my hot hatch Chile's. Delivered by UPS the peppers were easily 120 degrees because the back of Ups truck in Florida is about easily 135 degree s here. The peppers looked like they were pick 7 to 10 day ago. They were old when they shipped. The cut part of the stems were black. Never again will I buy from the hatch Chile store.”

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Posted 2 years ago

“Great chile , as always!”

The Hatch Chile Store 5 star review on 6th September 2023

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Posted 2 years ago

The Hatch Chile Store is rated 4.7 based on 13,029 reviews