The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,363 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,363 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the seventh rug I have bought over the past few years and have never yet been disappointed.”

Helpful Report

Posted 11 years ago

“Nice rug - just like the picture. Good quality and no problems with delivery. Thanks”

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Posted 11 years ago

“Very pleased with this company. This was the first time I have ordered from this retailer and was very pleased with all aspects of the service, delivery and product. Have no hesitation in recommending.”

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Posted 11 years ago

“Very good communications re. order and delivery and very promt delivery. Slightly disappointe with the quality of the sisal matting itself although its binding and reverse anti-slip treatment are fine.”

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Posted 11 years ago

“Thank you for prompt service, quick delivery, accurate description and products of quality. Tracy”

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Posted 11 years ago

“The rug was well described and suitable for its purpose. The main problem was deciding on colour using computer generated images over the internet.”

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Posted 11 years ago

“Online purchase was simple and straightforward. Delivery was quick and on time. Good quality for the price. I am happy I didn't go for those fancy look more expensive rugs available on street shops around the corner from where I live. Thank you. Haroon”

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Posted 11 years ago

“Nice and efficient service and the product was of a very good quality. More than pleased with the whole experience and will not hesitate to use your company again.”

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Posted 11 years ago

“Fantastic retailer, very helpful”

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Posted 11 years ago

“The delivery and service was efficient. I'm a bit disappointed with the colour of the rug, I thought it was a lighter shade, the quality is very good though. I would certainly use this company again.”

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Posted 11 years ago

“Great selection. Competitively priced. Speedy delivery. Helpful sales team. Thank you.”

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Posted 11 years ago

“The rug arrived quickly and was of good quality.”

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Posted 11 years ago

“It was easy to use the website. The product purchased was good quality and as described. Delivery could have been swifter though. (Reason for not giving 5 starts)”

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Posted 11 years ago

“I was very disappointed with the delivery. I waited in expecting delivery as specified on CityLink tracking info on Thursday, but no rug. The same happened again on Friday so I contacted the seller. Over the weekend I had a message on the tracking site stating there was a problem, and to contact the seller, which I had to do again. The rug eventually turned up on Monday afternoon. The rug itself was exactly what I wanted, but I would not order again with the carrier CityLink.”

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Posted 11 years ago

“Excellent service, rug is not the best quality in the world but serviceable I am sure”

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Posted 11 years ago

“Product seems fine on initial review. Only improvement could be in delivery arrangements. You should give notice that tracking is open only from morning of delivery. And this is not much use, since by then the parcel is already in transit. Fortunately neighbour was in. Can't imagine why delivery company don't phone/E Mail in advance to arrange slot convenient to recipient”

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Posted 11 years ago

“Rug well packed and delivered on the agreed day. Excellent service”

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Posted 11 years ago

“Very happy with service, the rug looks great, it's was worth the money. Thanks for a good service will use you again.”

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Posted 11 years ago

“Delivery within a few days order. Rug was really good value and we were very pleased with the quality of this purchase we would not hesitate to use this company in the future”

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Posted 11 years ago

“Pleased with my Rug and the speed it was delivered, Many thanks”

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Posted 11 years ago

The Rug Seller Ltd is rated 4.7 based on 21,363 reviews