TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,876 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,876 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

Visit Website

TourRadar 5 star review on 5th November 2026

Manuel

TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

“Easy to use website, quick response on email inquiries. Great sale price on this trip, compared to other companies. Very good reviews from prior tour people. Easy to upgrade on some parts of the tour too.”

Helpful Report

Posted 8 years ago

“answer all email quickly”

Helpful Report

Posted 8 years ago

“I like the selection of tours and the ease of selecting dates, countries, etc. It is very helpful to have reviews from confirmed tour participants right on the site. I also like the option to add a single supplement (for a solo room) and other extras right in the booking, although not all tour companies are using this functionality, and the ability to book in my local currency. I wasn't a tour person in the past, but after my first tour, I now like them for places where I'm not comfortable traveling on my own (safety or language barriers) and it's really useful to be able to "shop" tours on the site.”

Helpful Report

Posted 8 years ago

“Accountability”

Helpful Report

Posted 8 years ago

“I had several questions on the tours and they were answered promptly with all the information requested”

Helpful Report

Posted 8 years ago

“They assisted, but I received the wrong information. Had to call a second time to get everything straight. But, they were good about trying to make things right.”

Helpful Report

Posted 8 years ago

“Website has a huge variety of tours. Customer service was exceptional!”

Helpful Report

Posted 8 years ago

“I first emailed questions and you answered that day. Your system sent a brochure and availability. When I was ready to sign up you answered every question and waited for me to find other questions. You waited for me to sign up and once I saw how easy it was we talked about other things. Recommended insurance with a good price. Excited about my trip can't wait to go. Thank you for the help.”

Helpful Report

Posted 8 years ago

“Its OK, but: * There is no option to find ALL tours by the date (all around the globe). * There is no option to find tours by the period. I can do it only after by-month search. * There is no option to delete (or hide) messages from the Inbox. And I can't delete cancelled tours.”

Helpful Report

Posted 8 years ago

Hello Denis, Thank you for your feedback, those are some really good points! We're always eager to hear from our customers and appreciate you taking the time to explain what additional features you'd like to see added to tourradar.com. We're working continuously on improving your experience! The TourRadar Team

Posted 8 years ago

“Easy to use”

Helpful Report

Posted 8 years ago

“You have not responded to a question I sent”

Helpful Report

Posted 8 years ago

Hello John, We're sorry we kept you waiting for a response to your question. It was great speaking to you on the phone today and we believe we've settled your query. Thanks for choosing TourRadar and Happy Travels! The TourRadar Team

Posted 8 years ago

“Quick response time to questions”

Helpful Report

Posted 8 years ago

“It was easy to select the tour we were looking for at the time we wanted from one site. We could compare itineraries and cost that would best fit our family plans.”

Helpful Report

Posted 8 years ago

“Easy to navigate the website. Excellent and efficient response when I had a query. The lady I originally spoke to was very friendly and helpful.”

Helpful Report

Posted 8 years ago

“Very helpful and friendly”

Helpful Report

Posted 8 years ago

“The tour was easy to book. It was easy to get in contact with staff through email/chat. I asked some questions about a couple of tours responses were quick and all my questions were answered.”

Helpful Report

Posted 8 years ago

Hi Callan, We appreciate you taking the time to provide your booking experience feedback. TourRadar makes booking tours easy, by partnering with thousands of tour operators from all over the globe. With our support team being available 24/7 to assist with your questions through live chat and phone, we are here for when you need us. We hope you enjoy your upcoming adventure with MacBackpackers. If you have any questions before you go, please let us know. Cheers, The TourRadar Team

Posted 8 years ago

“Easy to use website and great customer service.”

Helpful Report

Posted 8 years ago

“Quick phone contact when needed”

Helpful Report

Posted 8 years ago

“Efficient, Professional, Informative, and a pleasant experience. This is my second opportunity to make travel arrangements with TourRadar, and I have never hesitated to recommend TourRadar. I wish all Companies were as easy to do business with, as it is with the knowledgeable as TourRadar personnel!”

Helpful Report

Posted 8 years ago

“I’ve been searching for tours with a limited scope for the last 6 months. I didn’t know there were so many tour operators until I found Tour Radar. The rates are great, purchasing and reseating tours was incredibly easy. I would absolutely recommend Tour Radar to friends and family...in fact I’ve alreay told all of my coworkers!”

Helpful Report

Posted 8 years ago

Hi Christina, We are happy to see that you've enjoyed your booking experience with TourRadar. Our strict screening process means that you’re only seeing the best quality of tours possible. We have an official partnership with each operator and constantly monitor our travellers’ satisfaction with operators' service through reviews. We look forward to working with you again and if you refer friends be sure to check out our referral program that helps you and those you refer earn travel credits. Cheers, The TourRadar Team

Posted 8 years ago

TourRadar is rated 4.5 based on 6,876 reviews