TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,847 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

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4.5

Based on 6,847 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“Helpful advice and will know more once completed our tour. Thank you”

Helpful Report

Posted 9 years ago

Thank you for your feedback, Rhonda. We love helping people book onto the tour of their dreams!

Posted 9 years ago

“By accommodating my request for the tour only a couple of weeks before I wanted to do it.”

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Posted 9 years ago

Hi Judy, thank you for your feedback - we hope you're excited about your upcoming trip! Kind Regards Samantha

Posted 9 years ago

“Easy to use.”

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Posted 9 years ago

Hi there, lovely to hear that your experience with TourRadar has been efficient! We look forward to assisting you further with your travel plans.

Posted 9 years ago

“Hany has been absolutely wonderful! So polite and quick to respond. All my questions have been answered and I feel like customer service has been their top priority.”

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Posted 9 years ago

Hi Elyse, great to hear that you have enjoyed your booking experience - customer service is the number one priority of TourRadar and our operator partners :) Kind Regards Samantha

Posted 9 years ago

“Down loading the brochure gave me a discount.”

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Posted 9 years ago

“TourRadar staff went out of their way to assist us with answering many questions. They were polite and made it very easy to make our booking. We look forward to our tour and working with TourRadar staff along the journey.”

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Posted 9 years ago

Hi Steven, it's great to hear that you enjoyed your booking experience, we hope you’re looking forward to the upcoming trip! Kind Regards Samantha

Posted 9 years ago

“Cheaper tour rates”

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Posted 9 years ago

Hi there Thanks for your feedback. TourRadar is able to offer the best deals, worldwide. This, in addition to a best price guarantee and member's benefits, means that our travellers come out on top! Kind Regards Samantha

Posted 9 years ago

“Efficient , polite and always got back with answers ASAP so far so good our trip is in October”

Helpful Report

Posted 9 years ago

Hi there, thanks for your feedback, great customer service is what we aim to achieve! Please let us know if you need anything at all. Kind Regards Samantha

Posted 9 years ago

“TourRadar is very helpful and prompt in response.”

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Posted 9 years ago

Hi Yam Joo Junie, we are glad to hear you have enjoyed your experience with TourRadar! Please let us know if there is anything we can do for assistance. Kind Regards Samantha

Posted 9 years ago

“Prompt service,very helpful. Jesse made it happen by listening carefully to what I wanted and sending me sights to consider. Myrie was very friendly and attentive, called several times to make sure everything was OK. A wonderful experience, will, definitely, use them again”

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Posted 9 years ago

Hi Zhanna Thank you so much for your feedback - Jesse and Myrie certainly are gem's and I have passed on your kind words to them :). We are available 24/7, if you need anything we are just a phone call away! Kind Regards Samantha

Posted 9 years ago

“Everyone was super helpful and very quick to answer all my questions.”

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Posted 9 years ago

Hi Maria, thank you for your kind words! Please get in touch if there is anything else we can assist with, we love sending people on unforgettable experiences! Kind Regards Samantha

Posted 9 years ago

“They were very prompt in responding back and were very helpful.”

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Posted 9 years ago

Hi Priti, thank you for your feedback! It's great to hear that you have enjoyed your booking experience with TourRadar :) Kind Regards Samantha

Posted 9 years ago

“This is my third booking with TourRadar this year alone. I spent almost $8,000. I actually expected a little faster service. Also I expected TourRadar to at least pricematch the quote the operator gave me but after giving me TourRadar's version of the quote, and after I said tye price was different, no response after that at all! If this is how you treat loyal customers, I can only imagine the new customers. After this trip, I will be booking directly from the operators site. Thanks!”

Helpful Report

Posted 9 years ago

Hi Irene Thank you for taking the time to provide this valuable feedback. As I've mentioned in your booking conversation there appears to have been a conflict between the info your tour provider is giving us and the info you are receiving from them direct - we very much appreciate you pointing this out and will of course happily honour the pricebeat you have requested. As a loyal customer of TourRadar we are very sorry to hear the response time did not meet your expectations and will be investigating the reasons for this with our team. At this stage we can only apologise and will be adding some additional travel credits to your account for your troubles. As for your quote request we will happily address this directly in your booking conversation. Thank you again for giving us the opportunity to improve and we hope we can turn around this negative instance into a positive one for you, so you can continue to book your favourite tours at the best possible price with TourRadar. Kind Regards Carly

Posted 9 years ago

“I was able to secure a spot on a tour that I have wanted to go on (Spain, Portugal and Morocco). I'm excited to take this trip and can't wait until everything is finalized!”

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Posted 9 years ago

Hi Edmund Thanks for your feedback. We are so happy to have you confirmed on this trip and hope you have a fantastic time experiencing these three beautiful, but uniquely distinct, countries! You can reach us at any time if you need anything before you depart. Kind Regards, Samantha

Posted 9 years ago

“TourRader staff were quickly responsive to my questions, providing helpful and informative feedback. The process to book my tour was simple and provided me with best value for money. I have yet to commence my tour however based on the service and choice available I would recommend TourRadar as a great resource and service for finding and booking tours.”

Helpful Report

Posted 9 years ago

Hi Tracey It's great to hear that your booking process was smooth. Providing mind-blowing customer service is our number one priority so we really appreciate your feedback. If you need anything prior to your trip, please get in touch with us. Kind Regards Samantha

Posted 9 years ago

“This will be ny first trip and O am going solo. TourRadar gives me security and that makes me happy”

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Posted 9 years ago

Hi Nancy, solo travel is where it's at, and what a better way to do it than with an expert guide and a group of like-minded travellers! Please let us know if we can be of any help before your trip. Kind Regards Samantha

Posted 9 years ago

“Answer my question.”

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Posted 9 years ago

Hi Dianne, thank you for your feedback and for following up on your question. We have reviewed your message and we will be in contact with you directly via email. Please do not hesitate to get in touch should you need anything and we look forward to assisting you in your next travel adventure Kind Regards Samantha

Posted 8 years ago

“Prompt follow up and advice on how to prepare for the trip. Airport transfer additional hotel booking comprehensive travel insurance etc.”

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Posted 9 years ago

Hi Rosemarie, glad to hear that you have enjoyed your booking experience with TourRadar! Please do let us know if we can assist further, we are available 24/7. Kind Regards, Samantha

Posted 9 years ago

“Preparations going well. Appreciate constant updates and contact.....looking forward to UK next year.”

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Posted 9 years ago

Hi Pamela Thank you for your feedback! We take travel seriously and it's our aim to ensure that your holiday goes off without a hitch. Please get in touch with us if there is anything at all we can assist with! Best regards, Samantha

Posted 9 years ago

“First of all, Jesse is the most patient man in the world. My bank would not release the funds I needed to pay for the trip, they, thinking it was "suspicious activity" since I hadn't taken a trip abroad for several years. But your wonderful agents did everything they could to extend the reserve for me and my husband until I could straighten out the bank. I spoke with 2 or 3 people at TourRadar and they were all exceptionally pleasant and reassuring even when I got frustrated and disappointed with my bank. They assured me that they would work it out and set my mind at ease. So now we are going to take a wonderful, much-needed cruise and I am so grateful for TourRadar's help!!”

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Posted 9 years ago

Hi Dawn We are so glad that you have enjoyed your booking experience - I have passed your kind words onto Jesse and the team. We hope you have a great time cruising the beautiful Rhine waterways and look forward to sending you on other amazing journeys in the future! Kind Regards, Samantha

Posted 9 years ago

TourRadar is rated 4.5 based on 6,847 reviews