TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,847 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

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4.5

Based on 6,847 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“Responses for queries were fast. However, help towards booking pretour days in the Hotel was not helpful.”

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Posted 9 years ago

“No muss, no fuss. Site works straightforwardly, several questions were answered in the day that we booked.”

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Posted 9 years ago

Hi Joanne, Thank you for your review. We are always happy to assist. As tour experts, we will do our speediest and best to make touring easy. Zeynep

Posted 9 years ago

“I love the TR Credits. The team is always prompt and courteous. My 4th booking with TR!”

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Posted 9 years ago

Hey there, we are super glad to hear that we could assist you multiple times. Hope to send you to other amazing tours in the future. Zeynep

Posted 9 years ago

“Third party operator for other companies. Whenever I enquired with them about a particular Central American trip they just copy and pasted the terms and conditions from their tour provider website. They did no real research and no real enquiries or contact with that tour provider. I ended up contacting the tour provider directly and getting much more information from them. They confirmed they had no contact from Tourradar about my enquiry (which I sent to them multiple tmes). Don't even bother with this company.”

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Posted 9 years ago

“Customer service was beyond my expectations! Website is very user-friendly Prices are competitive”

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Posted 9 years ago

Hi John, thank you for your review. Our Tour Experts are ready to help you 24/7 to make your travels easy. Greetings. Zeynep

Posted 9 years ago

“Very efficient and prompt, courteous and helpful”

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Posted 9 years ago

Hi Michael, We are very happy to hear that we could assist you. Thank you for your positive words. Zeynep

Posted 9 years ago

“Super friendly and helpful folks who helped me book my tour!”

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Posted 9 years ago

That is so nice to hear. We hope you have an unforgettable trip. Zeynep

Posted 9 years ago

“Very efficient, quick replies. The website was very easy to use.”

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Posted 9 years ago

We are glad to hear about your experience with TourRadar. Hope to make your travels easy. Zeynep

Posted 9 years ago

“Great options and filters to make finding your perfect tour easy”

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Posted 9 years ago

Hey Casey, happy to read that you enjoyed using our website. We love to assist you further in planning and participating in your perfect tour. Kind regards, Zeynep

Posted 9 years ago

“Not really. Inquiries by email rarely answered. Had to call to get a response.”

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Posted 9 years ago

“I requested a tour booking that turned out to not be what I was looking for. I called and requested to have the credit hold cancelled for this tour - and was assisted with my request so quickly, I was shocked how easy and seamless it was to resolve. I am looking forward to finding the right tours with them - now that I know how great their customer service is.”

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Posted 9 years ago

We are very happy to hear that we could assist, and are eager to help you find your perfect tour. Look forward to getting you out on a tour shortly! Zeynep

Posted 9 years ago

“Jarred has given me excellent service - very helpful, reliable and unbelievably polite - very happy. I dealt with Kelly and she was also helpful- thank you Jarrad much appreciated”

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Posted 9 years ago

Hi Valerie, Our team is very happy to hear about your experience. We hope to assist you always. Zeynep

Posted 9 years ago

“Supportive and quick in responding to any enquiry. I will highly introduce it to friends.”

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Posted 9 years ago

Hi Shea, Thank you very much for your comments. If you have other questions or inquiries, let us know anytime. We are always happy to help and available 24/7. Zeynep

Posted 9 years ago

“Very helpful.”

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Posted 9 years ago

“I had a phone conversation with a representative and she was very helpful, answered all my questions and sent me all the information that I needed to know”

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Posted 9 years ago

“The company that took the tour through tour radar, discover Canada, were just fantastic. Highly recommend this premium tour - value for money!”

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Posted 9 years ago

“Having all the tour companies made it easier to find the tour best suited for me! Easy to access and I found what I wanted”

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Posted 9 years ago

“in only 2hrours they answer my question by email”

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Posted 9 years ago

“Tour radar was very friendly and helpful. Also professional and easy to talk with.”

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Posted 9 years ago

“The employees at TourRadar have been very responsive to my calls and emails. So far I have been very pleased. I am so excited for this trip and to visit some countries I never been to before.”

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Posted 9 years ago

TourRadar is rated 4.5 based on 6,847 reviews