TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,811 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,811 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

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“Very easy to book”

Helpful Report

Posted 7 years ago

“Tourradar has been very helpful. I got immediate answers to my questions by mail and phone and felt taken care of.”

Helpful Report

Posted 7 years ago

“The experience of purchase was easy.”

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Posted 7 years ago

“The selection of tours is amazing. The website is extremely easy to use. TourRadar provided ever bit of information we could have possibly needed. The correspondence back to us was virtually instantaneous! As for the pricing, we did lots of searching and TourRadar was by far the best value for the trip we wanted. Thank you TourRadar for making this trip of a lifetime, a breeze to find and book! 👍👍👌😁”

Helpful Report

Posted 7 years ago

Hi Deborah, Thank for taking the time to provide your great feedback, we really appreciate it. We're pleased to see you found our site easy to navigate. We have an official partnership with each operator and constantly monitor our travellers’ satisfaction with operators' service through reviews. At TourRadar, we deal directly with each individual tour operator, which means we can offer you the best price on your tour, guaranteed. We hope you have a wonderful time exploring Egypt and we look forward to working with you again in the not so distant future! Happy Travels, The TourRadar Team

Posted 7 years ago

“The website was easy to use”

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Posted 7 years ago

“TourRadar is better that any travel agent. There are websites that allow you to select hotels, there are websites that allow you to select airline bookings. TourRadar is the corresponding site to make your choice without any bias of what to see, where to go and filter your possibilities accordong to cost, dates and length of trips. It's fantastic!”

Helpful Report

Posted 7 years ago

Hi Dennis, Thanks for the great review! When you book with a travel agent, you can be charged unexpected fees. TourRadar will never charge you hidden booking or credit card fees. As an online booking platform, TourRadar works with over 750 different tour operators worldwide to bring you the biggest selection of scheduled, multi-city group tours available at the best prices. Each tour we offer has a dedicated tour details page where you can browse the details of the itinerary, the tour inclusions, as well as the available departure dates and their corresponding prices. We make comparing and booking tours incredibly easy. If there is anything else we can do to help with your travel plans to Germany, just let us know. Happy Travels, The TourRadar Team

Posted 7 years ago

“broad selection of available tours, with easy filtering to find locations & dates that might work well for me; good linkage with tour providers as well; Thanks for your help!”

Helpful Report

Posted 7 years ago

“I’m terms of booking the trip, it was simple, and received fast response from the agents. Can’t wait to start my trip!”

Helpful Report

Posted 7 years ago

“On our recent trip to Cusco, staff member Jacob went out of his way to look after us, including taking us back to the airport when it was time to leave. I cannot recall the driver’s name, who drove us a few times, he was also very helpful with information and a very safe driver. Our tour guide “Eddy” was excellent at his job, very friendly, approachable and knowledgeable. Our only blip/complaint was when we went to Manchu Pichu our guide toured us around the site, but we missed some of it. When he left us, we were under the impression we could go back and look at everything again at our leisure. We quickly found this to not be true and were sent out only to realize you could only go in once with your ticket! Seeing how upset we were another tour guide on the site managed to persuade the gate staff to allow us back in but we had to pay $40. More SOL to do so. Which we did, since Manchu Pichu was our main reason for travelling to Peru. All in all I would recommend this company if you’re short on time and looking for a great tour.”

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Posted 7 years ago

“Excellent service, fast, user friendly and could get a good discount.”

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Posted 7 years ago

“It is my second trip with tourradar. The ease of booking and quick response to questions is good. I gave one star less because we just couldn't figure out how to take advantage the tour credit from the first trip. Since the current promotion was almost equal to our benefit/credit from the first trip we went ahead and booked the second trip.”

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Posted 7 years ago

“The site was easy to use, Finn was very helpful, and we can't wait to start our tour 😀”

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Posted 7 years ago

“All agents were patient and knowledgeable. I never felt pressured and all my many questions were addressed and answered. They also made signing up for my cruise a very easy and quick process. Thank you for all your help!”

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Posted 7 years ago

“This is the second year running I have booked a tour through this company. The ease of making the booking online was very smooth. The prices for tours booked was better than booking from the actual tour operators. TourRadars website was informative and easy to use. Email feedback from them was first class. Will definitely use them for future bookings.”

Helpful Report

Posted 7 years ago

“I recommended a friend’s name Tan Hee Wee to book for the same tours at I did and he has completed the booking but I did not get the 5% credits to my account! Please check and get back to me ! Samuellps@gmail.com”

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Posted 7 years ago

Hi Pit Sen, Thank you for proving us with your booking experience feedback. TourRadar's referral program allows you to earn travel credits that can be applied on any future trip you book through us. If you are referring someone to TourRadar, they must use your personalized referral link in order for the system to recognize what discounts and credits to apply. Once the person you've referred books their first tour, you will earn travel credits from their booking. I'm happy to see that our wonderful support team has been in contact with you to go over our referral program and ensure your TourRadar account is up to date. We hope you have a great time exploring Iceland and remain available should you have any further questions. Happy Travels, The TourRadar Team

Posted 7 years ago

“I found the range of tours covered most things I wanted to do. The pricing was very fair & the ability to pay of my trip great”

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Posted 7 years ago

“the site was easy to use and any questions were replied to immediately. Great discount as well!”

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Posted 7 years ago

“Best trip of a lifetime. Shabby and Wayne made it wonderful for me. I took the 18 day trip for my 78 th Birthday . Everyone was wonderful , it was truly Family, Shabby made sure everyone was equal and never failed to help in every situation. 5 star is not enough. I give them 100 stars. Thank you”

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Posted 7 years ago

“It give me the kind of tour that I want. But as far as speed of response, I thought it’s like super fast when I read a lot of people’s comment but that gives me too high expectation I guess. My first inquiry takes about 3 days to reply. Anyway, I have not started my day 1. Let’s see hows things goes...”

Helpful Report

Posted 7 years ago

Hi Change Boon, Thank you for providing us with your booking experience feedback. TourRadar's support team is available 24/7 by phone as well as live chat. Unfortunately, some tour operators on our site are not open over the weekend, which led to a delay in their response to your initial question. We are pleased to see that your tour operator, Bamba Experience has since been in close communication with you and you're all set to explore South America this week. We look forward to working with you again in the not too distant future. Happy Travels, The TourRadar Team

Posted 7 years ago

“I needed to chat to an operator who was very helpful and who was able to answer all my questions.”

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Posted 7 years ago

TourRadar is rated 4.5 based on 6,811 reviews