TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,863 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

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4.5

Based on 6,863 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“Very easy to use and the help chat was super handy with any questions I had. Keep up the good work guys!”

Helpful Report

Posted 7 years ago

“Easy to use and good variety of tours”

Helpful Report

Posted 7 years ago

“TourRadar offers a very good selection of tour options from various operators. In addition, the information for all the tours is presented in a standard format. This makes it easy for the user to compare the various tours against each other and to identify the exact tour that is most suitable.”

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Posted 7 years ago

“Well so far so good. We have just booked our trip. The agent was very kind and helpful. I will rate again in the near future. Thanks”

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Posted 7 years ago

“I just finished booking a tour and would like to commend MADARA for the excellent service she provided. She was with me the entire time and walked me through the process. Booked our UK tour without any issues! You deserve more than 5 stars!!!! =)”

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Posted 7 years ago

“It was very easy to book with TourRadar. They were every responsive and their website was very easy to use. I will seek them out for my next tour.”

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Posted 7 years ago

Hello Judy, We're pleased to hear we've been able to take the stress out of booking your next trip! We hope you have a wonderful time on tour and look forward to hearing from you again soon! Happy Travels, The TourRadar Team

Posted 7 years ago

“I have only booked my first cruise with Tourradar. The best part of the working through TourRadar was that they answered all my questions I sent to them with good understandable replies. Once I decided what to book the process on the internet was easy, well documented and fast. On my experience so far i will book through them again.”

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Posted 7 years ago

“Very responsive”

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Posted 7 years ago

“So easy I was a travel agent for 10 years n this easy u really don’t need one”

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Posted 7 years ago

Hi Kerrie, Thank you for your feedback! That is indeed a great compliment from someone in-the-know! We're dedicated to making tour bookings easy and could not be more appreciative of your professional opinion. Thanks for taking the time to submit your review. Happy Travels, The TourRadar Team

Posted 7 years ago

“Detailed and informative website that was easy to navigate. Easy booking process.”

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Posted 7 years ago

“They offered exactly the tour I was looking for an it was on discount”

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Posted 7 years ago

“You answered all my questions promptly which made it easier to make a decision.”

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Posted 7 years ago

“Our first booking with TourRadar, discounted price confirmed our decision. Easy booking process with prompt responses”

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Posted 7 years ago

“excellent choices of various tours, speedy replies and good prices.”

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Posted 7 years ago

“Good price, fast woрк !”

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Posted 7 years ago

“Relatively easy to look through different tour options. Basic itinerary, pricing and dates were available. This helped a lot with my descision to book my hike/kayak trip. The downside was after I'd booked - The sheer number of emails was ridiculous. The information could have been succinctly told in just one instead of 12. The other downside was once I'd completed my transaction the information about my trip changed from anyone could participate to experienced needed. This is pertinent information when dealing with a multi day hike.”

Helpful Report

Posted 7 years ago

Hello Ali, Thank you for taking the time to offer your feedback. We're sorry to hear some of our emails were not useful for you and assure you we are conducting an analysis of the emails you received to work toward improving your booking experience. We have little visibility over the communication you have received directly from the operator of your tour regarding the experienced required for your trip, but will be addressing this with them directly as this seems rather unusual. If there is anything at all we can do to assist you with the preparation for your trip, please reach out to our Travel Experts who are available 24/7 Kind Regards, The TourRadar Team

Posted 7 years ago

“I found the tour I wanted at a very good price and on the dates I was looking for. The website is easy to use and the updates and customer service are great.”

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Posted 7 years ago

“Return policy is a nightmare to deal with. Booking with them is the worst decision I have made in while.”

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Posted 7 years ago

Hi there, Thank you for taking the time to write us a review of your booking experience. We regret to hear that the cancellation process has frustrated you; however, cancellation terms and fees apply to all cancellation requests and can be found on our website and on every checkout page before processing your booking. We can see that the operator and a TourRadar customer service agent have been in touch and offered you a resolution to your complaint. Should you have any questions, we remain available to you 24/7 via live chat or call. Kind regards, TourRadar

Posted 7 years ago

“Whenever I had a question, it was answered very quickly and efficiently.”

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Posted 7 years ago

“It's great to have all the options in one place. It is also very helpful that the company is on hand 24/7.”

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Posted 7 years ago

TourRadar is rated 4.5 based on 6,863 reviews